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Frequently Asked Questions
Find answers to common questions about People Over Platforms Worldwide, our mission, services, resources, and organizational structure.
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They support operating costs, resource creation, public education, advocacy work, and platform development.
No. People Over Platforms is a nonprofit but not a registered charity.
Yes, the organization is federally registered and maintains a GST or HST account.
Our federal Business Number is 748736766.
Corporate Tax Account: 748736766 RC0001
Receipts are issued, but they are not charitable donation receipts.
Methods vary but usually include credit card, debit, and digital payments processed securely.
No. Payment processors store and encrypt all payment details.
Yes. Donations are processed through secure, third party payment systems.
Yes. International donations are supported.
Yes. If recurring donations are enabled, you can cancel them directly through your account on the People Over Platforms website under your billing or subscriptions section.
You can cancel you can cancel them directly through your account on the People Over Platforms website under your billing or subscriptions section, through your payment provider or by contacting the organization.
Refund requests can be submitted through the People Over Platforms contact form. Refund availability depends on whether funds have already been processed and disbursed through the payment processor. Refund timing depends on Wix Payments, PayPal, or your bank.
You can submit a request through the contact form with your transaction details.
Refund times depend on the payment provider but typically take several business days.
Yes. Accidental donations are eligible for review.
Refunds after long periods may not always be possible depending on payment processor policies.
This depends on the payment provider.
Yes. Refunds often return only the donation amount, not the processing fee.
The organization provides transparency through public updates and operational summaries.
Summaries may be published to maintain transparency.
To sustain the nonprofit’s operations, legal research, educational tools, and public advocacy.
It helps the organization provide resources, build tools, and support individuals navigating harmful corporate decisions.
No, unless you choose to publicly disclose your support.
Yes. Anonymous donations may be allowed depending on the payment processor.
No. Donations support mission work and do not provide preferential treatment.
Some systems allow custom notes, depending on available features.
Yes, through standard donation methods.
Yes, unless restricted by compliance rules.
Only those imposed by your payment provider or regional financial laws.
No, but having an account may store receipts for your convenience.
Yes. Confirmation is automatically sent to your email.
Check spam folders or request a duplicate through the support form.
Most processors require an email for receipt and confirmation.
Not at this time unless added in the future.
You can contact the organization to discuss non financial support.
No. Purchases are transactions, not donations.
Yes. Revenue from the store supports operational costs.
No. Shipping fees are transactional charges, not contributions.
If designated options exist, yes.
They are used toward the intended purpose unless otherwise communicated.
Funds may be reallocated to the nearest related need or general operations as disclosed.
The organization operates with transparency and public updates.
Donations help significantly but may be supplemented by grants or merchandise revenue.
Yes. Grants may have specific conditions attached.
Yes. Grants help support development and expansion.
No. Donations never control mission direction.
Try again or contact support for assistance.
This depends on the payment processor.
If supported by your payment provider, yes.
Through news posts, updates, and published summaries.
Yes, unless you give permission for public acknowledgment.
Communications are limited and optional.
Yes. You can unsubscribe at any time.
Yes, if the system supports message notes.
Only if a specific matching campaign is announced.
Some workplaces offer donation matching programs.
Fundraising may occur depending on available capacity.
Contact the organization to ensure guidelines are followed.
Donations are primarily processed through the official website.
Because those donations support the platform, not the organization.
No.
You must contact the petition platform directly.
No, only donations made directly on its own platform.
Submit a refund request immediately through the contact form.
Report it to your bank and contact the organization for assistance.
Only with the cardholder’s permission.
You may attempt an alternate payment method.
You will receive a confirmation email once completed.
Only standard processing fees applied by payment providers.
Some providers do not return the processing fee portion.
Not typically, unless a special arrangement is approved.
Yes, through the payment processor.
Contact the organization with transaction details so it can assist with correction.
Yes. Chargebacks incur fees and may restrict the account.
Yes. Refund requests can be handled directly and responsibly.
Refunds are reviewed within reasonable time after the donation is made.
Yes, if the donation has already been allocated or if too much time has passed.
Yes. They are stored securely and never shared.
It remains protected under the privacy policy.
Yes, except where retention is legally required.
Not typically for security reasons.
Yes, business entities can contribute.
Only if supported by the payment processor.
You can request one through the support form.
No.
Provide transaction proof to receive support.
Yes, as long as the cancellation is processed in time.
Yes, through automated security tools.
Yes.
No. All public resources remain available to everyone.
All contributions are used exclusively for organizational purposes. Operational funds may include approved compensation for essential roles, including leadership, consistent with nonprofit standards and regulations.
No. Donations support mission work only.
No. Donations support advocacy and educational work.
All donations are processed through secure, third party payment systems and recorded through the organization’s financial tracking tools. Funds are used strictly for mission aligned operational expenses, and every transaction is logged, monitored, and reviewed to ensure donations are never used for personal benefit or off mission activities.
Every expense follows clear internal guidelines to ensure funds are used efficiently for advocacy, education, resource development, and platform operations. The organization keeps transparent records, tracks all spending, uses budgeting controls, follows federal financial requirements, and avoids unnecessary costs to maintain long term sustainability and public trust.
Only if the organization expands legally in ways compliant with nonprofit laws.
No. Everyone receives the same educational guidance.
Yes. The donation system is mobile compatible.
Contact support and describe the error so the organization can assist.
Currencies depend on the payment processor’s supported list.
To ensure transparency, accountability, and clarity regarding how contributions are handled and how supporters can resolve issues with their transactions.
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