

FAQ
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What is People Over Platforms Worldwide?
People Over Platforms Worldwide is a federally incorporated Canadian nonprofit organization focused on people’s rights, digital rights, platform accountability, business and corporate accountability, public education, advocacy, resources, and support for people affected by harmful or unfair organizational decisions.
Why is it called “People Over Platforms”?
The name reflects our belief that people should not be treated as disposable data points or secondary to the systems, policies, technologies, or business interests of powerful organizations. Our work emphasizes fairness, transparency, accountability, meaningful human review, and access to remedies.
Who founded People Over Platforms Worldwide?
People Over Platforms Worldwide was founded by Brittany Watson-Smith, who serves as Founder and Chief Executive Officer.
What led to the creation of the organization?
The organization grew from advocacy surrounding wrongful social-platform account disablements and the lack of meaningful support or appeal options available to affected users. That work expanded into a broader nonprofit mission focused on digital rights, corporate accountability, access to information and remedies, and people’s rights in modern systems.
Is People Over Platforms only about social media?
No. Social-platform accountability remains an important part of our work, but our broader mission includes digital rights, business and corporate accountability, automated decision-making, access to remedies, consumer and user rights, public education, and other issues where people may be harmed by powerful systems or organizations.
Is People Over Platforms a charity?
No. People Over Platforms Worldwide is an incorporated nonprofit organization, not a registered charity. Donations are therefore not eligible for official Canadian charitable tax receipts unless that status changes in the future.
Is People Over Platforms independent?
Yes. People Over Platforms Worldwide is an independent nonprofit organization. We are not owned or controlled by Meta, another digital platform, a corporation, a political party, or a government body.
What is the mission of People Over Platforms Worldwide?
Our mission is to advance and protect people’s rights in the modern digital environment, strengthen accountability among platforms, businesses, corporations, and other powerful institutions, and provide advocacy, education, resources, support, and public-interest initiatives that improve fairness, transparency, due process, safety, and meaningful human accountability.
What does People Over Platforms actually do?
Our work can include advocacy campaigns, petitions, public education, digital-rights resources, legal-resource information, case-support services, documentation and advocacy materials, research, news and public-interest communications, partnerships, community engagement, and efforts to improve accountability and access to remedies.
Does the organization provide legal representation?
No. People Over Platforms Worldwide is not a law firm and does not provide legal representation or individualized legal advice. We may provide advocacy support, educational information, legal-resource information, documentation assistance, templates, escalation guidance, and referrals to appropriate external resources.
Who does the day-to-day work?
The organization is currently founder-led, with day-to-day operations managed by the Founder and CEO. As People Over Platforms grows, we intend to expand our volunteer, professional, governance, and partnership capacity.
How is People Over Platforms accountable?
The organization operates under its governing documents, applicable nonprofit law, financial and organizational recordkeeping requirements, published policies, and its public-interest mission. We also aim to communicate clearly about our work, funding, services, partnerships, and limitations.
What services does People Over Platforms offer?
Current services include advocacy letters, case follow-up and escalation support, documentation and evidence packages, digital account reviews, account protection and risk assessments, premium case reviews, and complete case-support packages. Available services, prices, timelines, and inclusions are listed on our Services page.
Who are the services for?
Services are designed for individuals, creators, professionals, and businesses dealing with account restrictions, disablements, platform enforcement, support failures, or related digital-account problems. Some services may also be useful for other corporate or organizational disputes depending on the circumstances.
Do your services guarantee that my account will be restored?
No. We cannot guarantee restoration, reversal, compensation, a response, or any particular outcome. Decisions remain with the platform, corporation, regulator, court, or other third party involved.
Can you contact a platform or company on my behalf?
Some services include advocacy materials, communication templates, escalation guidance, or support letters that can strengthen your outreach. Unless expressly stated as part of a service, People Over Platforms does not act as your legal representative or take control of a third-party account or dispute.
What is an Advocacy Letter?
An Advocacy Letter is a professionally prepared letter based on the information you provide, designed to clearly communicate your concerns, requested remedy, and supporting facts to a platform, company, organization, or other recipient.
What is Case Follow-Up & Escalation Support?
This service helps you review developments after an appeal or request has been submitted, understand responses you receive, identify reasonable next steps, and organize follow-up or escalation communications during the service period.
What is a Documentation & Evidence Package?
This service organizes your case into a clearer professional record, which may include a summary, timeline, supporting evidence, key events, and other materials that can help you communicate or escalate your situation.
What is a Priority Digital Account Review?
A Priority Digital Account Review is a structured review of a restricted or disabled account situation that identifies key issues, possible escalation pathways, appeal messaging considerations, and recommended next steps.
What is an Account Protection & Risk Assessment?
This service is designed to identify account risks, vulnerabilities, or activity patterns that may increase the chance of restrictions or enforcement, and to provide practical recommendations for improving account stability and preparedness.
What is the Premium Digital Case Review?
The Premium Digital Case Review is a more comprehensive service for complex account suspensions or high-impact cases. It may include detailed analysis, advocacy materials, escalation guidance, communication templates, checklists, tracking tools, and follow-up support as described on the service page.
What is the Complete Case Support Package?
The Complete Case Support Package provides broader end-to-end case preparation and strategic support over a longer service period. It can include case analysis, documentation, advocacy materials, escalation planning, templates, progress tracking, and follow-up clarification within the package scope.
What information may I need to provide for a service?
Depending on the service, we may ask for account information, platform notices, timelines, screenshots, correspondence, appeal history, relevant evidence, and a description of the impact. Do not send passwords, authentication codes, backup codes, or unnecessary sensitive information.
Can you review screenshots and evidence?
Yes, where relevant to the service purchased. We may review screenshots, notices, correspondence, timelines, or other documents you provide to understand the case and prepare the requested materials.
Do you help with appeals?
Yes, in the sense that some services help you prepare appeal messaging, advocacy materials, evidence organization, follow-up communications, or escalation strategies. We do not control the appeal system or decision of the third-party platform or company.
Can you tell me whether I should sue?
No. Deciding whether to pursue litigation requires individualized legal advice. We can provide general legal-resource information and help you organize facts or documentation, but you should consult a qualified lawyer or paralegal for advice about your legal options.
Can businesses use your services?
Yes. Businesses, creators, professionals, and organizations affected by platform or corporate decisions may use relevant services where the issue falls within the scope of the service.
How long do services remain active?
Service periods vary by package and are shown on the Services page. Some are short, one-time services, while others include follow-up support for a longer defined period.
What happens after I purchase a service?
You will be asked to provide the information needed for the selected service. We review the submitted materials, prepare the included deliverables, and communicate with you according to the service scope and timeline.
What is the difference between a People Over Platforms service and legal advice?
People Over Platforms services can provide advocacy support, case organization, documentation, educational information, communication materials, escalation guidance, and practical assistance. Legal advice involves applying the law to your individual circumstances and advising you about your legal rights or legal strategy, which should come from a qualified legal professional.
Can a People Over Platforms service replace hiring a lawyer?
No. Our services can help you organize, understand, document, communicate, and advocate around a problem, but they do not replace a lawyer or paralegal when individualized legal advice, representation, litigation, or another regulated legal service is required.
Does buying a service create a lawyer-client relationship?
No. Purchasing a People Over Platforms service does not create a lawyer-client, paralegal-client, or other professional legal relationship with People Over Platforms Worldwide.
Are People Over Platforms advocacy letters legal documents?
An advocacy letter is a professional communication prepared to help present your situation clearly and persuasively. It is not a court filing, legal opinion, or document prepared by a lawyer unless that is expressly stated in a separate arrangement.
Can People Over Platforms represent me in court?
No. People Over Platforms Worldwide does not represent clients in court. If you require court representation or legal advice about a proceeding, you should consult a qualified lawyer or paralegal where permitted.
Can People Over Platforms represent me in arbitration or a tribunal?
No, unless a future service expressly states otherwise and the organization is legally authorized to provide that representation. Our current support is focused on advocacy, education, documentation, resources, and strategic guidance rather than legal representation.
Can People Over Platforms tell me whether a company broke the law?
We can provide general educational information and help identify issues or resources that may be relevant, but we do not provide a legal opinion determining that a particular person or company violated the law.
Can People Over Platforms interpret a contract, Terms of Service, or law for me?
We may explain publicly available language in general educational terms and help identify questions or issues to investigate. We do not provide individualized legal interpretation or a legal opinion about how a contract or law applies to your specific case.
Can People Over Platforms refer me to a lawyer or other professional?
We may provide general referral information, public directories, legal resources, or introductions to appropriate professionals or partner organizations where available. A referral does not guarantee that the professional will accept the matter or achieve a particular outcome.
Does People Over Platforms receive referral fees from lawyers?
Any referral, partnership, advertising, sponsorship, or professional relationship must comply with applicable law, professional rules, and the organization’s policies. We do not represent that a referral is based on a paid arrangement unless that relationship is appropriately disclosed.
Can People Over Platforms help me prepare before I speak with a lawyer?
Yes. Depending on the service or resource, we may help you organize a timeline, evidence, correspondence, key facts, questions, and other materials so you can communicate your situation more clearly to a legal professional.
Can People Over Platforms file a lawsuit, complaint, or legal claim for me?
We do not file lawsuits or act as your legal representative. We may provide general information about complaint pathways or help organize supporting materials, but you remain responsible for submissions unless a qualified external professional has formally agreed to represent you.
Can People Over Platforms tell me which legal option is best?
We can explain general differences between possible pathways and provide educational resources, but choosing a legal strategy based on your individual circumstances requires professional legal advice.
Can People Over Platforms help with regulator or ombudsman complaints?
We may provide general information, documentation support, templates, or guidance about publicly available complaint pathways. We cannot guarantee that a regulator, ombudsman, platform, corporation, or other body will accept, investigate, or resolve a complaint.
Will People Over Platforms keep supporting me if my issue becomes a legal case?
Support depends on the service purchased, its scope and active period, and whether continued involvement is appropriate. If a matter becomes litigation or requires legal representation, we may recommend that you obtain advice from a qualified legal professional.
What is the main People Over Platforms petition about?
Our flagship petition grew from widespread reports of wrongful or unexplained account disablements, inadequate support, automated enforcement, and limited access to meaningful appeals. It calls for stronger accountability, fairer processes, human review, transparency, and effective remedies.
Does signing the petition cost money?
No. Signing our petition is free.
Does People Over Platforms receive money when someone signs the petition?
No. Petition signatures are not payments, and signing does not create a financial obligation.
What does signing a petition actually do?
A petition demonstrates public support, documents the scale of an issue, helps build community pressure, supports media and advocacy outreach, and can be used to show platforms, policymakers, regulators, researchers, and other stakeholders that a problem affects many people.
Does a petition legally force a corporation to act?
No. A petition generally does not legally compel a corporation to change a policy or decision. It is an advocacy tool used to demonstrate support, increase visibility, and strengthen calls for action.
Can I share my experience through the petition?
Where the petition provides a comment or story field, you may be able to share your experience. Please avoid including unnecessary sensitive personal information in content intended for public display.
Does People Over Platforms use petition comments in advocacy?
We may summarize, categorize, quote, or analyze public petition comments for advocacy, public education, research, news, media, or public-interest reporting where appropriate. Private contact details are treated differently from content intentionally submitted for public display.
Can I remove or correct petition information?
If the information is stored or controlled by People Over Platforms Worldwide, you may contact us to request a correction or deletion, subject to applicable legal, technical, archival, and recordkeeping limitations. If the information is held by a third-party petition platform, you may also need to contact that platform.
Does signing the petition make me a member of the nonprofit?
No. Signing or supporting a petition does not make you a corporate member, director, employee, or legal representative of People Over Platforms Worldwide.
Do campaigns focus only on Meta?
No. Meta-related account enforcement remains an important area of work, but People Over Platforms may support campaigns involving other platforms, businesses, corporations, technologies, or accountability issues that align with our mission.
How can I help a campaign?
You can sign and share petitions, submit relevant experiences, share campaign materials, follow campaign updates, participate in public actions where appropriate, volunteer, donate, or help connect the organization with media, professionals, researchers, or other potential partners.
Can People Over Platforms work with other organizations on campaigns?
Yes. We may collaborate with nonprofits, advocacy groups, researchers, legal professionals, media, community organizations, and other partners when the relationship supports our mission and the specific campaign.
Are People Over Platforms campaigns politically partisan?
People Over Platforms Worldwide is not affiliated with a political party. Our advocacy may address laws, regulations, corporate practices, or public policy issues when they affect our mission, but the organization is not established to promote a political party or candidate.
Are campaign results published?
Where practical, we may publish major milestones, outcomes, developments, media coverage, or lessons learned through our News section, campaign pages, email updates, or social media.
Can campaigns continue without a petition?
Yes. Advocacy may include public education, research, media outreach, corporate engagement, regulatory information, community organizing, partnerships, reports, or other activities that do not require a petition.
What is the purpose of the Education & Legal Resources section?
The goal is to make complicated digital-rights, accountability, consumer, complaint, and legal-resource information easier to understand and use. Resources may help people document problems, understand available pathways, prepare professional communications, and identify places to seek additional assistance.
Are your educational resources legal advice?
No. Our resources are general educational and informational materials. They do not replace advice from a qualified lawyer or paralegal who can assess your individual situation.
Do you provide small claims court information?
Yes. Our Legal Resources may include general information and external links relating to small claims courts, complaint bodies, ombudsman services, consumer-protection resources, regulators, and other possible avenues for resolving disputes.
Do your resources explain how to document evidence?
Yes. We may provide guidance on creating timelines, saving notices and correspondence, taking useful screenshots, organizing files, and keeping records that can help you explain what happened.
Do you provide appeal or complaint templates?
We may provide general examples, templates, or educational tools. Customized advocacy or appeal materials may also be available through paid services.
Do resources cover automated decision-making and AI?
Yes. Our educational and advocacy work may address automated moderation, algorithmic decision-making, AI systems, human review, transparency, accountability, and how automated decisions can affect people.
Can your resources guarantee a successful appeal or complaint?
No. Resources can help you prepare and understand your options, but no guide, template, or strategy can guarantee that a company, platform, regulator, court, or other organization will agree with you.
Do you explain consumer rights?
We may provide general information about consumer and user rights, complaint pathways, regulators, and external resources. Because rights vary by jurisdiction and circumstance, users should verify applicable legal information or obtain professional legal advice when needed.
Can journalists, researchers, or advocacy groups use your resources?
Yes, subject to the terms, attribution requirements, copyright restrictions, and any specific permissions stated on the resource. Organizations interested in broader reuse or collaboration can contact us.
Are the resources updated?
We review and update resources as our capacity allows and as laws, platform processes, technologies, or available complaint pathways change. Users should check publication or update dates and verify time-sensitive information.
Can I suggest a new resource topic?
Yes. Suggestions are welcome through our contact channels, although submitting an idea does not guarantee that a resource will be created.
Do you provide scam and account-safety information?
We may publish educational information about support scams, fake recovery services, impersonation, account security, evidence preservation, and other digital-safety issues that align with our mission.
Do you provide country-specific legal advice?
No. We may link to country- or region-specific public resources where available, but we do not provide individualized legal advice about the laws of a particular jurisdiction.
What should I do if I need legal advice?
Consider contacting a licensed lawyer or paralegal in the jurisdiction and area of law relevant to your situation. Our website may provide general legal-resource links to help you identify possible pathways.
Where do donations to People Over Platforms go?
Donations support the nonprofit’s mission and operations, which may include advocacy, public education, website and technology costs, resources, campaigns, administrative expenses, professional services, outreach, programs, staffing or contractor costs, and other legitimate organizational expenses.
Are donations tax deductible?
No official Canadian charitable donation receipt is available because People Over Platforms Worldwide is an incorporated nonprofit organization and is not currently a registered charity.
Does People Over Platforms issue donation receipts?
We may provide transaction confirmations or payment receipts through the donation or payment system. These are not official charitable tax receipts.
Can I donate from outside Canada?
Online donation availability may depend on the payment methods, currency, country, and technical options supported by our payment providers. International donors should review the checkout information presented at the time of donation.
Can I donate without creating a website account?
Where our donation form permits guest donations, an account is not required. The exact checkout experience may depend on the Wix donation and payment features currently enabled.
Can organizations or businesses donate?
Yes, where the donation method supports it. Organizations interested in sponsorship, program support, or a broader relationship may prefer to use our Partnerships page.
Does a donation give me priority for services or advocacy?
No. A donation does not purchase case support, guarantee a response, influence organizational decisions, or create priority access to services unless a separate paid service is purchased.
Are donations used to compensate staff or leadership?
Donations may be used for legitimate nonprofit expenses, which can include reasonable compensation for work performed, subject to applicable law, organizational approvals, funding restrictions, and available resources. Donations are not personal gifts to an individual.
Does People Over Platforms rely only on donations?
No. The organization may also receive service revenue, merchandise revenue, grants, sponsorships, partnerships, in-kind support, and other lawful nonprofit funding.
Does People Over Platforms apply for grants?
Yes. We may apply for grants and other funding opportunities that align with our mission, eligibility, capacity, and proposed programs.
Can I request a refund for a donation?
Donation refund eligibility depends on the circumstances, payment method, timing, and our Refund Policy. If you believe a donation was made in error, contact us as soon as possible with the transaction details.
Can People Over Platforms refund a payment made through another website?
Generally, we can only directly refund transactions that were processed through systems or accounts we control. Payments made to an independent third party may need to be addressed with that provider.
What if I was charged twice?
Contact us promptly with the transaction information so we can review records under our control. If a duplicate charge was processed by an external payment provider, additional steps with that provider may be required.
Should I contact you before filing a chargeback?
If you believe a transaction is incorrect, contacting us first may allow us to investigate and resolve the issue more quickly. This does not limit any rights you may have through your financial institution or applicable law.
Are donor names or donation amounts public?
We do not intentionally publish a donor’s name or donation amount merely because they donated unless the donor has agreed to recognition or the information is otherwise lawfully public.
How can I learn more about financial accountability?
People Over Platforms maintains organizational and financial records and may publish financial or impact information when appropriate. Grantors, regulators, accountants, banks, or other authorized parties may receive additional information where required.
Who can partner with People Over Platforms Worldwide?
We welcome appropriate partnership inquiries from nonprofits, businesses, law firms, professionals, researchers, community organizations, media organizations, sponsors, funders, and other groups or individuals whose work or support aligns with our mission.
What types of partnerships are available?
Potential opportunities may include corporate sponsorships, program or project support, legal and professional partnerships, nonprofit or community collaborations, in-kind contributions, advertising or promotional partnerships, research relationships, and other mission-aligned arrangements.
How do I submit a partnership inquiry?
Use the Partnership Inquiry form on our website and provide your contact information, organization details if applicable, areas of interest, and a short explanation of how you would like to work with People Over Platforms.
Does submitting a partnership inquiry create an agreement?
No. An inquiry is only an expression of interest. A partnership exists only after the parties agree to appropriate terms and, where necessary, complete written documentation.
Can law firms or legal professionals partner with the organization?
Yes. We welcome appropriate inquiries from lawyers, paralegals, legal clinics, firms, legal educators, and other professionals interested in legal oversight, public education, referrals, sponsorship, or other mission-aligned collaboration.
Can a business sponsor a specific initiative?
Potentially. Program, resource, campaign, event, or project sponsorships may be considered when they align with our mission, independence, policies, and the needs of the initiative.
Do sponsors control People Over Platforms’ positions or decisions?
No. Funding or sponsorship does not give a sponsor ownership or control over the nonprofit, its advocacy positions, case decisions, or public-interest mission.
Do you accept in-kind support?
Yes, where useful and appropriate. Examples may include professional expertise, software or technology, design, research assistance, venue or event support, media services, or other resources.
Can another nonprofit collaborate with People Over Platforms?
Yes. We are open to nonprofit and community collaborations where goals, responsibilities, privacy expectations, and the proposed work are compatible.
Can I volunteer instead of becoming a formal partner?
Yes. Volunteer opportunities are separate from formal organizational partnerships and may be offered as the organization’s capacity and needs develop.
Can I volunteer with People Over Platforms Worldwide?
Yes. People Over Platforms Worldwide may recruit volunteers to help expand our advocacy, education, research, communications, community engagement, administration, campaigns, resource development, and other nonprofit work. Available opportunities will depend on the organization’s current needs and capacity.
What kinds of volunteer roles may be available?
Volunteer opportunities may include research, writing, resource development, campaign support, petition and community engagement, communications, social media, graphic or web support, administrative assistance, outreach, fundraising support, translation, accessibility work, data organization, and other mission-aligned projects.
Do I need professional experience to volunteer?
Not always. Some roles may require specific skills or experience, while others may be suitable for people who are dependable, willing to learn, and committed to the organization’s mission. Individual opportunity descriptions will explain any requirements.
Can students volunteer with People Over Platforms?
Yes. Students may be considered for suitable volunteer opportunities, including research, communications, public education, digital-rights work, community outreach, and administrative projects. We cannot guarantee academic credit, placements, references, or supervised practicum requirements unless specifically arranged.
Can law students or legal professionals volunteer?
Potentially. Law students, lawyers, paralegals, legal researchers, and other legal professionals may be particularly helpful with public legal education, legal-resource research, access-to-justice initiatives, policy research, and appropriate professional oversight. Volunteer involvement does not automatically create a lawyer-client relationship with people using our services.
Are volunteer roles remote?
Many People Over Platforms activities can be performed remotely because our work is largely digital and serves people across different locations. Some future opportunities may involve local events, meetings, outreach, or other activities that require a specific location.
Can people outside Canada volunteer?
Potentially, yes. International volunteers may be considered for remote roles when the work, time-zone requirements, privacy considerations, and applicable rules make the arrangement practical.
Is there a minimum time commitment for volunteers?
Time commitments will depend on the role. Some opportunities may involve a specific project or campaign, while others may require recurring availability. Expectations should be communicated before a volunteer accepts a role.
Are volunteers paid?
Volunteer positions are unpaid unless an opportunity is expressly identified as a paid employment or contract position. Reimbursement of approved expenses, if any, would be handled separately and does not convert a volunteer role into employment.
Does volunteering make me a member, employee, or director of the nonprofit?
No. Volunteering does not automatically make someone a corporate member, employee, officer, director, agent, or legal representative of People Over Platforms Worldwide.
Will volunteers have access to private supporter or case information?
Only where access is necessary for an approved role and appropriate safeguards are in place. Access to personal, case, donor, service, or organizational information should be limited according to responsibilities, confidentiality expectations, privacy requirements, and security practices.
Do volunteers have to keep information confidential?
Volunteers may be required to follow confidentiality, privacy, security, conduct, and information-handling requirements, particularly when a role involves internal records, unpublished work, supporter information, service information, or other non-public material.
Can I volunteer for a specific campaign or project?
Where project-specific opportunities are available, yes. People may be able to volunteer for a campaign, research initiative, resource project, event, outreach effort, or other defined activity rather than committing to an ongoing organizational role.
Can I volunteer if I have personally experienced platform or corporate harm?
Yes. Lived experience can provide valuable perspective, but volunteers are expected to respect privacy, boundaries, organizational policies, and the scope of their role. Volunteering is not a substitute for purchasing a service or obtaining professional legal or mental-health support.
How do I apply to volunteer?
When volunteer recruitment is open, application instructions will be provided on our website or through an official People Over Platforms channel. Applicants may be asked about their interests, skills, availability, experience, location, and the type of work they would like to support.
Does applying guarantee a volunteer position?
No. Applications may be reviewed based on current needs, available supervision, relevant skills, privacy or security considerations, project capacity, and overall fit. We may not be able to place every interested applicant.
How is People Over Platforms Worldwide governed?
People Over Platforms Worldwide is a federally incorporated Canadian nonprofit organization governed by applicable law, its articles, bylaws and other governing documents, its directors and officers, and the organizational policies and procedures adopted as the nonprofit develops.
Does People Over Platforms have a board of directors?
As a federally incorporated nonprofit, People Over Platforms Worldwide has a corporate governance structure that includes directors. Information about the organization’s current governance and leadership may be updated as the board and organizational structure develop.
What is the role of the Founder and CEO?
The Founder and CEO leads the organization’s day-to-day operations, strategy, programs, advocacy, communications, partnerships, services, administration, and organizational development, subject to the nonprofit’s governing structure, applicable law, and any approvals required from its directors.
What is the difference between a director and the CEO?
A director is part of the nonprofit’s governing body and has governance responsibilities under applicable law and the organization’s governing documents. The CEO is responsible for executive leadership and day-to-day management. One person may hold more than one role where legally permitted, but the responsibilities of each role remain distinct.
What is the difference between a director, officer, employee, contractor, volunteer, and member?
These roles have different legal and organizational functions. Directors govern the corporation, officers hold designated corporate responsibilities, employees and contractors perform work under their respective arrangements, volunteers contribute without employment status, and corporate members have rights defined by the organization’s governing documents and applicable law.
Is People Over Platforms a membership organization?
People Over Platforms Worldwide has a legal corporate structure governed by its articles and bylaws. A website member account, petition signature, donation, purchase, service purchase, volunteer role, or campaign participation does not by itself make someone a corporate member of the nonprofit.
Can someone apply to become a board director?
Board recruitment may occur as the organization develops. When opportunities are open, People Over Platforms may seek individuals with governance, legal, financial, nonprofit, technology, digital-rights, fundraising, communications, community, or other relevant experience.
Are board directors paid?
Director compensation, expense reimbursement, and any separate paid work must comply with applicable law, the organization’s governing documents, conflict-of-interest requirements, and any funding restrictions. Serving as a director does not automatically create a paid position.
How are conflicts of interest handled?
Directors, officers, staff, contractors, volunteers, and partners may be expected to disclose relevant conflicts of interest and follow applicable legal and organizational requirements. Depending on the circumstances, a person may need to abstain from a decision or take other steps to protect the organization’s independence and integrity.
Does People Over Platforms have bylaws?
Yes. As a federally incorporated nonprofit, People Over Platforms Worldwide operates under corporate governing documents, including bylaws. These documents may be reviewed and updated through the appropriate corporate process as the organization grows.
Does People Over Platforms have Articles of Incorporation?
Yes. People Over Platforms Worldwide was federally incorporated in Canada and has corporate articles establishing the organization. Amendments to the articles, where required, must follow the applicable corporate process.
Can the organization update its governance documents?
Yes. Governing documents and organizational policies can be updated when appropriate, subject to applicable law, the corporation’s articles and bylaws, required approvals, and any filing requirements.
How does People Over Platforms protect its independence from sponsors and partners?
Partnerships, sponsorships, donations, advertising arrangements, and professional relationships do not give an outside party ownership or automatic control over People Over Platforms Worldwide. The organization aims to preserve independent decision-making and its public-interest mission.
How can I raise a concern about People Over Platforms itself?
Concerns about the organization, its website, services, privacy practices, accessibility, communications, or conduct can be submitted through the appropriate official contact channel. We may request enough information to understand and review the concern fairly.
Does People Over Platforms publish organizational information?
We may publish information about our mission, leadership, policies, programs, campaigns, partnerships, funding, impact, governance, and organizational developments when appropriate. Some internal, personal, privileged, security-sensitive, or confidential records are not public.
Can People Over Platforms change its mission?
Significant changes to the organization’s formal purposes or governing structure would need to follow applicable nonprofit law and the organization’s corporate approval processes. Programs and priorities may evolve over time while remaining connected to the organization’s public-interest purpose.
Why does People Over Platforms have an online shop?
The shop provides mission-related merchandise and another way for supporters to engage with and financially support the organization. The shop is not the primary focus of People Over Platforms and product availability may change.
Is the shop currently active?
The shop remains published, but merchandise is not currently a primary organizational focus. Available products, stock, pricing, and fulfillment options may change or be reduced as the organization prioritizes other programs and services.
Who fulfills shop orders?
Certain merchandise may be produced and fulfilled through third-party print-on-demand providers such as Printful, together with Wix commerce and payment services.
Does People Over Platforms physically package and ship every order?
Not necessarily. Print-on-demand or other fulfillment partners may produce, package, and ship orders directly to customers.
How long does shipping take?
Processing and shipping times depend on the product, fulfillment provider, destination, carrier, customs, and other factors. Estimated shipping information shown at checkout or in order communications should be treated as an estimate unless specifically guaranteed.
Can I track my order?
Where tracking is available, tracking information may be sent through the fulfillment or ecommerce system after the order ships.
What if my order arrives damaged or incorrect?
Contact us promptly with your order details and clear photos where applicable. We will review the issue under the current Refund Policy and any relevant fulfillment-provider procedures.
Can I return an item because I changed my mind or ordered the wrong size?
Eligibility for returns or exchanges depends on the product, fulfillment method, and current Refund Policy. Print-on-demand products may have more limited return options for buyer’s-remorse or sizing issues.
Are merchandise purchases donations?
No. A merchandise purchase is a sale of goods, not a charitable donation. Any net revenue retained by People Over Platforms supports the nonprofit’s operations and mission.
Are customs, duties, or import charges included?
Unless checkout or the shipping provider specifically states otherwise, customers may be responsible for customs, duties, taxes, or import charges imposed by their jurisdiction.
Can I buy merchandise without creating an account?
Where guest checkout is enabled, an account may not be required. Available checkout options depend on the Wix commerce settings currently enabled.
Will the shop expand in the future?
Possibly. The organization may add, remove, redesign, or discontinue products as our priorities, resources, supporter interest, and fulfillment options change.
What is the News section for?
The News section is where People Over Platforms publishes organizational updates, advocacy developments, public-interest information, campaign milestones, media coverage, resource announcements, commentary, and other information relevant to our mission.
Who writes People Over Platforms news posts?
News and updates are prepared or approved by People Over Platforms Worldwide. Individual posts may include organizational reporting, commentary, summaries, public information, supporter experiences, or other material appropriate to the topic.
Are News posts legal advice?
No. News, commentary, summaries, and public-interest information are not individualized legal advice.
Can supporter stories be included in News posts?
Yes, where appropriate. Public petition comments, submitted stories, testimonials, or experiences may be summarized or featured subject to privacy, consent, editorial, and public-interest considerations.
Does submitting a story guarantee publication?
No. We may review, edit, decline, anonymize, delay, or choose not to publish a submission.
Does People Over Platforms publish media coverage about the organization?
Yes. We may link to, summarize, or discuss interviews, articles, broadcasts, or other public coverage involving People Over Platforms Worldwide, its campaigns, or its representatives.
Can journalists or researchers contact People Over Platforms?
Yes. Journalists, researchers, academics, and other professionals are welcome to contact the organization regarding relevant work, data, advocacy, campaigns, or public-interest issues.
Are News posts edited after publication?
They may be. We may correct errors, update information, add context, revise formatting, or otherwise maintain published content. Where appropriate, a post may include an update or correction note.
Can I share People Over Platforms articles?
Yes, you may generally share links to our public articles. Reproducing substantial portions, images, or complete content may require permission and must respect copyright and any applicable terms.
How often is the News section updated?
There is no guaranteed publishing schedule. We prioritize meaningful developments, organizational announcements, campaigns, resources, and issues that warrant public communication.
Do News posts represent official organizational positions?
Content published directly by People Over Platforms may reflect the organization’s reporting, analysis, advocacy, or position depending on the post. External material linked or quoted does not necessarily represent our views.
Can People Over Platforms publish statistics or research findings?
Yes. We may publish anonymized or aggregated statistics, trends, research, surveys, reports, or findings where they support our mission and privacy obligations.
Do I need a website account to browse People Over Platforms?
No. Most public pages, news, resources, and advocacy information can be viewed without creating a member account.
What is a People Over Platforms website account?
A website account uses Wix member functionality to provide access to enabled member features, account information, order or transaction features, community functionality, preferences, and other tools that may be available.
How do I create an account?
Use the Log In or Sign Up option on the website and follow the registration steps provided by Wix Members Area.
Does creating an account automatically sign me up for marketing emails?
Not necessarily. Newsletter or marketing consent may be handled separately depending on the form or feature involved. Transactional, security, or account-related messages may still be sent when necessary.
Can I change my password?
Yes, password-management options are generally provided through the Wix member login system. If you cannot access your account, use the available password-reset option.
What if I forget my password?
Use the password-reset option on the login screen. If the reset message does not arrive, check spam or junk folders and confirm that you are using the email associated with your account.
Can I delete my website account?
Where account deletion is available, you may request or use the applicable account-management option. Deleting a member account may not automatically erase records that must be retained for transactions, services, donations, legal obligations, security, or other legitimate purposes.
Can other members see my purchase, donation, or service history?
No. We do not intentionally make private transaction, donation, or service records visible to other members.
Can other people see my member profile?
Visibility depends on the member and community features currently enabled and your settings. Information intentionally posted to a public or member-visible feature may be visible to others.
Do I need an account to donate or shop?
Not necessarily. Guest checkout or donation options may be available depending on the Wix features and payment settings currently enabled.
Can my account be suspended?
We may restrict or suspend access to website member features where reasonably necessary to address abuse, security concerns, harmful conduct, policy violations, fraud, or misuse of the website.
What if I think my website account was suspended by mistake?
Contact People Over Platforms support with the email associated with the account and a short description of what happened so we can review matters within our control.
Does People Over Platforms store my full credit card number in my member account?
Complete payment-card details are generally handled by Wix or the applicable payment provider rather than stored directly by People Over Platforms Worldwide in readable full-card form.
Can I view past orders through my account?
If Wix member and ecommerce features make order history available, signed-in customers may be able to view eligible past orders or related account information.
Will website accounts change as the organization grows?
Yes. Member features may be added, removed, redesigned, or limited as our website, programs, and community tools develop.
What personal information does People Over Platforms collect?
Depending on how you interact with us, we may collect contact details, petition information, service and case information, professional information, transaction records, form submissions, member information, website interactions, cookies, technical data, and other information you choose to provide. Our Privacy Policy explains this in detail.
Does People Over Platforms sell personal information?
No. We do not sell personal information for money.
Does the website use cookies?
Yes. Cookies and similar technologies may be used for essential website operation, security, preferences, analytics, ecommerce, member features, marketing, advertising, and other enabled functionality.
Can I manage cookie preferences?
Where available, our cookie consent or preference manager allows visitors to manage certain non-essential cookie categories. Essential technologies may still operate where necessary to provide or secure the website.
Does People Over Platforms use Meta, TikTok, or Google tracking technologies?
Our website may use Meta or Facebook technologies, TikTok tags, Google-related analytics or advertising technologies, and similar tools for analytics, campaign measurement, advertising, and website performance, subject to configuration, consent choices, and applicable law.
Does People Over Platforms store my full credit card information?
Complete payment-card details are generally processed by Wix or another payment provider and are not intended to be stored directly by People Over Platforms Worldwide in full readable form.
Who can see information I submit through a service form?
Information is accessed as reasonably necessary to provide the requested service, manage records, maintain security, or perform legitimate nonprofit operations. It is not intentionally published simply because you submitted it privately.
Can I request access to my personal information?
Depending on applicable law, you may be able to request access to eligible personal information we hold about you. We may need to verify your identity before responding.
Can I request correction or deletion of my information?
Yes, you may contact us to request correction or deletion of information under our control. Some records may need to be retained for legal, transaction, security, archival, dispute-resolution, or other legitimate purposes.
Is information stored outside Canada?
It may be. We use third-party service providers that can operate or store information internationally. Our Privacy Policy explains international processing and data transfers in more detail.
Does People Over Platforms use AI or automated tools?
We may use automated or AI-assisted tools for limited operational purposes such as spam filtering, security, analytics, drafting or administrative assistance, search, organization, or productivity. We do not intend to rely solely on an automated system for significant service decisions where human review is appropriate.
Can my private case information be used in public advocacy?
We may use anonymized or aggregated information to identify patterns and support advocacy, research, or public education. We do not intentionally publish private identifying case details without permission unless the information is otherwise lawfully public or disclosure is required or permitted by law.
What happens if there is a privacy or security incident?
We would assess the incident, take reasonable steps to contain and address it, work with relevant service providers where necessary, and provide notices or take other actions when required by applicable law.
How do I contact People Over Platforms about privacy?
Privacy questions and requests can be sent to privacy@peopleoverplatforms.org. Please do not include passwords, authentication codes, full payment-card numbers, or unnecessary highly sensitive information in your email.
What should I do if the website will not load?
Refresh the page, confirm your internet connection, try a current browser, disable any problematic browser extensions, and try again. If the issue continues, contact support and include the page you were trying to access, your device, browser, and any error message you saw.
Why does the website look different on my phone or tablet?
The website uses responsive layouts that adapt to different screen sizes. Some spacing, menus, images, forms, or other elements may appear differently across desktop, tablet, and mobile devices.
What should I do if a form will not submit?
Check that all required fields are completed, confirm your connection, refresh the page, and try again. If the form includes a file upload, confirm the file meets any displayed size or format requirements. Contact support if the problem continues.
I did not receive a form confirmation. What should I do?
Check your spam or junk folder and confirm that you entered the correct email address. If you are unsure whether the submission was received, contact support before submitting the same information repeatedly.
Why can’t I log in?
Confirm that you are using the correct email address and password, try the password-reset option, and check for browser or connection issues. If you still cannot access your account, contact support.
Why am I being logged out?
Sessions may expire for security, browser, cookie, device, or Wix-related reasons. Try signing in again, allowing necessary cookies, and using a current browser. Contact support if the issue is persistent.
What if checkout or a donation payment fails?
Confirm your payment details, available funds, billing information, browser settings, and connection. Payment providers or banks may also decline or delay a transaction. If the issue continues, try another available payment method or contact support.
Why are some payment methods not showing?
Payment options can vary by device, browser, country, currency, payment-provider eligibility, and the checkout settings currently enabled on our website.
What should I do if images, buttons, or menus are not working?
Refresh the page, try a current browser, clear the site cache if appropriate, check whether scripts or cookies are blocked, and test another device or connection. If the issue remains, contact support with a screenshot.
What if I see a 404 or Page Not Found error?
The page may have moved, been unpublished, or the link may be incorrect. Use the site navigation or search to locate the content, or contact us if you believe a public page should still be available.
Why might the site load slowly?
Loading speed can be affected by your connection, device, browser, third-party scripts, large media, temporary service-provider issues, or website updates. Trying another connection or device can help identify the cause.
How do I report a website bug?
Contact support with the affected page URL, a description of what happened, your device and browser, and a screenshot or screen recording if available. Avoid including passwords or sensitive information.
What if I have tried the usual troubleshooting and nothing works?
Contact People Over Platforms support with as much non-sensitive technical detail as possible. We can review issues within our website or account systems, but some problems may require assistance from Wix, a payment provider, a browser provider, or another third-party service.
How do I contact People Over Platforms Worldwide?
You can contact People Over Platforms through the official contact forms and email addresses published on our website. Using the channel that best matches your inquiry helps us review and route messages more efficiently.
Which email address should I use?
Use the email address listed for the subject of your inquiry, such as general contact, support, privacy, partnerships, donations, accessibility, or other designated matters. If you are unsure, use the general contact or support channel and we can route the message where appropriate.
How long does it take to receive a response?
Response times vary depending on message volume, urgency, complexity, available capacity, and the type of inquiry. Purchasing a service does not necessarily use the same response process as a general contact request, and service timelines are described separately.
What information should I include when contacting support?
Include your name, a reliable contact email, a concise explanation of the issue, relevant dates, and any order, service, form, or account details needed to identify the matter. Screenshots can be helpful for technical problems. Do not send passwords, authentication codes, or unnecessary sensitive information.
Should I send my password, two-factor code, or backup codes?
No. Never send us your password, two-factor authentication code, recovery code, backup code, or other credential that could allow someone to access your account.
How do I contact People Over Platforms about a privacy request?
Privacy questions, access requests, correction requests, and deletion requests can be sent to privacy@peopleoverplatforms.org. We may need to verify your identity before acting on a request involving personal information.
How do I contact People Over Platforms about a partnership or sponsorship?
Use the Partnership page or the official partnerships contact information published on our website. Include your organization or professional details, the type of relationship you are proposing, and enough information for us to assess whether it aligns with our mission.
How should journalists or media organizations contact People Over Platforms?
Journalists and media professionals can use our official contact information and identify the outlet, topic, deadline, preferred response format, and any specific questions or interview request. We may respond by email, written statement, phone, or another format depending on availability.
How do I report an accessibility problem?
Use our accessibility or support contact channel and tell us which page, feature, document, or interaction is creating a barrier. Information about your device, browser, assistive technology, and preferred accessible format can help us investigate.
How do I report a technical problem with the website?
Contact support with the page involved, what you were trying to do, what happened instead, your device and browser, and a screenshot or screen recording if possible. Do not include passwords or sensitive financial information.
What should I do if I submitted a form but did not receive a response?
Check your spam or junk folder and confirm that you used the correct email address. If a reasonable amount of time has passed, contact us with the approximate submission date, the type of form, and the email address used so we can check records within our control.
Can I contact People Over Platforms through social media?
You may be able to reach or interact with People Over Platforms through official social media accounts, but social media is not the best place to send private case information, payment information, identification documents, privacy requests, or other sensitive material.
Can I call People Over Platforms?
Available phone or appointment options, if any, will be listed through our official website or communications. Email and website forms are generally better for matters that require records, attachments, detailed explanations, or privacy-sensitive information.
Will People Over Platforms respond to every message?
We aim to review legitimate inquiries, but we cannot guarantee an individual response to every unsolicited message, duplicate submission, promotional pitch, abusive communication, spam message, or request outside our capacity or mission.
What happens if I send the same request multiple times?
Repeated submissions can make it harder to manage an inquiry and may delay review. Unless important information has changed, it is generally better to follow up on the existing request rather than repeatedly submitting the same material.
Can I send confidential or sensitive information by email?
Only send information that is reasonably necessary for your inquiry and use the designated secure form or process when one is provided. Ordinary email can carry privacy and security risks, so avoid sending passwords, authentication codes, full payment-card numbers, or unnecessary identification information.
How do I contact People Over Platforms about a donation or payment?
Use the donations, support, or transaction contact channel shown on our website and include the transaction date, amount, payment method, and identifying details needed to locate the transaction. Do not email a full credit-card number.
How do I contact People Over Platforms about a service I purchased?
Reply through the service communication channel or contact support using the email associated with your purchase. Include the service name and any relevant order or case reference so we can identify the correct record.
Can people outside Canada use People Over Platforms resources?
Yes. Much of our website, advocacy, education, petition activity, and public resources can be accessed internationally. Availability of specific services, payments, shipping, legal pathways, and features may vary by country.
Do I need to live in Ontario or Canada to request support?
Not necessarily. Many digital-account and advocacy services can be used remotely. However, legal rights, complaint bodies, regulators, payment options, and other remedies vary by jurisdiction.
Does People Over Platforms provide country-specific legal advice?
No. We may provide general resources or links to relevant authorities, but individualized legal advice should come from a qualified professional in the applicable jurisdiction.
Can I submit information in another language?
You may contact us about materials in another language, but our ability to review, translate, or respond in that language depends on available tools and capacity. We may request an English translation when needed to understand a case accurately.
Can international supporters sign petitions or participate in campaigns?
Where the particular campaign is open globally, yes. Some campaigns or actions may be limited by geography, eligibility, platform rules, or the issue being addressed.
Can international businesses use your services?
Potentially, yes. Digital-account and platform-related services may be available internationally, subject to the scope of the service and practical limitations.
Are People Over Platforms resources accessible to people with disabilities?
We aim to make our website and resources accessible and usable by as many people as possible. We maintain an Accessibility page and welcome reports of accessibility barriers so we can review and improve them.
What should I do if I encounter an accessibility barrier?
Contact us and describe the page, feature, or content that is difficult to access. If possible, include the device, browser, assistive technology, and format that would be more useful.
Can organizations outside Canada partner with People Over Platforms?
Yes. International nonprofit, professional, research, media, legal, community, or corporate partnership inquiries may be considered when they align with our mission and the proposed collaboration is practical.
Is People Over Platforms intended to become a global organization?
People Over Platforms Worldwide was created with a broad, international vision. Our capacity, programs, and jurisdiction-specific resources will continue to develop over time.
Frequently Asked Questions
Last Updated:
August 10, 2026
Find answers to common questions about People Over Platforms Worldwide, including our organization, services, advocacy, petitions, resources, donations, partnerships, volunteering, privacy, and more.
