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Privacy Policy

People Over Platforms Worldwide is committed to protecting your privacy and being transparent about how your information is handled.

 

This policy outlines how data is collected, used, stored, and safeguarded across our website, shop, support systems, petitions, and advocacy tools.

 

Your privacy and trust are essential to our work.

  • People Over Platforms Worldwide is a federally registered nonprofit organization based in Ontario, Canada. Our mission is to defend digital rights, support individuals who have lost access to online accounts, and hold major technology platforms accountable for fair treatment, transparency, and responsible product design.

    This policy explains how we collect, use, protect, and share information when you visit our website, contact us for support, take part in our advocacy work, sign petitions, donate, or engage with our community in any other way.

  • The information we collect depends on how you interact with us.

    Website visitors
    We may collect technical information such as IP addresses, device and browser type, referring links, pages viewed, time spent on pages, and general location. This helps us understand traffic patterns and improve our website.

    Supporters and petition signers
    If you sign a petition or join a campaign, we may collect the name, email address, country or region, and any comments you choose to provide. Depending on the platform used, some details may originate from a partner service that you have agreed to.

    People requesting support or sharing stories
    When you contact us or submit a form, we may collect your name, email, and any information or files you decide to share about your experience with a platform. These often include personal or sensitive details, so we treat them with special care.

    Donors and shop customers
    If you donate or purchase merchandise, we collect the information required to complete the transaction. Payment details are handled securely by our payment processors and are not stored in full on our systems.

    Volunteers, partners, and media contacts
    We may collect contact information, communication history, and details related to collaboration or media outreach.

  • We use the information we collect to:

    • Operate and improve our website and digital tools

    • Respond to messages, support requests, and inquiries

    • Document platform harms and analyze emerging issues

    • Build anonymized case statistics for reports and advocacy

    • Communicate updates, resources, and calls to action when requested

    • Process donations and maintain financial records

    • Support our petitions, campaigns, and non profit operations

    We do not sell personal information or use it for commercial advertising unrelated to our mission.

  • We may share information with trusted third parties that help us operate our services, such as website hosting, analytics providers, payment processors, shipping vendors, or petition platforms.

    We may also share anonymized and non identifying statistics with journalists, regulators, lawmakers, or partners for advocacy purposes.

    We do not share personal information without a valid purpose and never without appropriate safeguards.

  • For users in jurisdictions that require a legal basis for processing, we rely on one or more of the following:

    • Your consent when you sign a petition, subscribe to updates, or submit information to us

    • Our legitimate interests in operating an advocacy organization

    • Compliance with legal and financial obligations

    • Contractual necessity when processing donations or shop orders

  • Depending on your location, you may have rights such as:

    • Access to the information we hold about you

    • Correction of inaccurate information

    • Withdrawal of consent

    • Deletion of your information

    • Objection to certain types of processing

    • Portability of your data

    • Restriction of processing

    Contact us to exercise any of these rights. We will respond within a reasonable timeframe.

  • We store information only for as long as needed for the purpose for which it was collected or as required by law.
    For example:

    • Support messages and case files may be kept while we are actively assisting you

    • Donation records must be stored for legal and accounting requirements

    • Analytics logs are retained for limited periods

    • Petition and campaign data may be kept as part of long term advocacy records

    You may request deletion at any time unless we must retain information for legal or operational reasons.

  • Our website and services are not intended for children under the age of 13, and we do not knowingly collect information from children without consent where required. If you believe information about a child has been submitted to us without proper authorization, contact us and we will delete it.

    We handle information relating to vulnerable users with heightened care and confidentiality.

  • We use cookies and similar technologies to:

    • Understand how visitors navigate our site

    • Improve performance and accessibility

    • Detect errors and prevent misuse

    • Enable core site functions

    You can control or disable cookies through your browser. Some cookies are essential for the website to function and cannot be turned off.

  • Our organization is based in Canada, but some information may be stored or processed in other countries depending on the services we use. When information is transferred internationally, we rely on safeguards such as contractual protections or service providers that follow recognized privacy standards.

  • We use a combination of administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. Although no system can be completely secure, we take reasonable steps to keep your information safe, including secure servers, limited access controls, and trusted service providers.

  • Many supporters share highly personal details such as screenshots, account screenshots, IDs, business impacts, or private conversations.

    We handle this information with strict confidentiality.

    We use sensitive information only to provide support, understand platform harms, or build anonymized advocacy materials. We do not share identifying details publicly without clear permission.

     

    You may request deletion at any time unless we must retain information for legal reasons.

  • If you sign a petition or submit a public comment, your name, city, or comment may be visible on the petition platform depending on its settings.

     

    When petition information is shared with us, we use it only for advocacy purposes or to keep you informed about related actions.

     

    You may request removal of your information from our records.

  • We use automated tools for basic functions such as spam detection, analytics, email routing, and website performance.

     

    These tools do not make decisions that affect your rights, access to services, or eligibility for support.

     

    Any important decisions are made by people rather than automated systems.

  • Because we operate a multi platform ecosystem, some information may pass through services such as Wix Studio, Printful, PayPal, Google Workspace, petition platforms, or analytics providers. These services process information only to help us operate our website, shop, donation systems, and communication tools.

  • Information may be stored on secure servers located in Canada, the United States, or the European Union depending on the service provider used.

     

    These providers follow recognized security and privacy standards.

  • You can unsubscribe from newsletters or campaign emails at any time by using the link included in each message. Certain transactional emails such as receipts, support replies, or important legal notices cannot be opted out of because they are necessary for service.

  • If you have concerns about how we handle your information, you can contact your regional privacy regulator.

     

    In Canada, this is the Office of the Privacy Commissioner of Canada.

     

    Users in the European Union or United Kingdom may contact their local Data Protection Authority.

    You may also contact us directly with any concerns.

  • Some cookies and security tools are required to operate our website safely, including load balancing, security monitoring, and protection against unauthorized activity.

     

    These cookies do not track your browsing for advertising purposes and cannot be turned off.

  • We may transform case information into anonymized statistics, summaries, or trend reports used for advocacy, media, regulatory submissions, or public awareness.

     

    These summaries do not include identifying details unless you have given explicit permission.

  • Describe a feature you’d like to share about this company or highlight a particular service it offers.

  • People Over Platforms provides general information and advocacy resources.

     

    We are not a law firm and do not provide individualized legal advice.

     

    Any information offered through our website or communications is for informational or educational purposes.

  • We may update this policy from time to time to reflect changes in our practices or legal requirements.

     

    The updated version will be posted on this page with the revised date.

    For questions about this policy or to submit a rights request, contact us at:

    privacy@peopleoverplatforms.org

Last Updated: November 27, 2025

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