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Read supporter comments from the People Over Platforms Worldwide petition and discover firsthand experiences with account disablements, platform enforcement, support failures, and calls for accountability. SUPPORTERS Real Voices. Real Impact. Thousands of people have shared their experiences with wrongful account disabling, lost access, and unanswered appeals. These are their stories. I genuinely believe my accounts were wrongfully disabled, whether as the result of a coordinated reporting attack by competing advocacy groups or booking agents, or simply an automated enforcement error. Regardless of the cause, it is deeply concerning that Meta can make a decision with such serious personal, professional, and reputational consequences without providing meaningful context, identifying the alleged violation, or giving the account holder a reasonable opportunity to respond and demonstrate that the accusations are unfounded. I am not going to give up on resolving this. I am fully prepared to pursue every appropriate legal remedy available to me, along with any other legitimate avenue that may help restore my accounts and clear my name. However, I sincerely hope this can be resolved without the need for prolonged legal action. At this point, I am desperate for meaningful assistance and for an actual person to review my case. I genuinely did nothing that would justify this action, and I am certainly not a danger or threat to anyone. Being associated with such a serious accusation is both distressing and damaging, particularly when I have not even been given the opportunity to understand what allegedly triggered it or defend myself against it. Arnela Niksic August 15, 2026 Like @facebook devuelveme mi cuenta principal y elimina el devnull Abigail Nuñez August 15, 2026 Like My Instagram and Facebook accounts were disabled without a clear explanation or meaningful human review. I have tried the available appeal and support channels, but I keep encountering automated responses and conflicting account-status information. I request a fair manual review, a clear explanation of the alleged violation, and restoration of my accounts if this was an automated error. ToLGA kims August 14, 2026 Like I've been trying for over a month to regain access to Facebook and nothing works. Meta has now inexplicably restricted my verified Instagram account. Shanti A Karabaich August 14, 2026 Like Face book has disabled my account saying that they have reviewed my account and doesn't follow their community standards on sexualisation of children, I have never done this and neither am I a paedophile and am not happy in the way that they have treated me Mark Scott August 14, 2026 Like My Threads account, @sen_tiny__, was permanently disabled by Meta without any warning. I sincerely and desperately ask for your help. Please, I truly beg you to help me. That account holds so many precious memories with my friends, and I have put so much time, effort, and love into building and maintaining it. Losing it so suddenly means so much to me. I sincerely hope there is something you can do to help me get my account back. I would be truly grateful for any help you can give me. Please, I’m really asking from the bottom of my heart. 🙏 CHENG YI WEI August 14, 2026 Like Please restore my Facebook, Instagram, and Threads accounts. My accounts have been disabled for over a year, and I have repeatedly tried to appeal and contact Meta through email and other available channels, but I have never received any response. I believe my accounts were disabled by mistake. These accounts are extremely important to me, both personally and professionally, and losing access to them for such a long period has caused significant difficulties. I sincerely ask Meta to review my case again and restore my Facebook, Instagram, and Threads accounts as soon as possible. I am willing to provide any identification or additional information required to verify that I am the rightful owner of these accounts. Please do not ignore my case. I have been waiting for over a year and would greatly appreciate a response and a fair review of my accounts. xie ya jin August 14, 2026 Like Facebook didn't ban person broke the community standard, but their stupid AI kept banning innocent people, and no way to appeal Liew Zheng Wei August 14, 2026 Like Return my Facebook account!!!! Xie Wei Ting August 14, 2026 Like I’m so sad, my Facebook account, Instagram account, Threads account got banned by Meta without any explanation Chen, Cheng Yun August 14, 2026 Like Meta banned my accounts ( IG, FB, Threads ) without any reason, Evil Meta return my accounts Jeff Liu August 14, 2026 Like Meta company uses many ridiculous reasons to ban my Instagram, Facebook, Threads, please return my accounts Bose August 14, 2026 Like My Facebook, Instagram, and Threads accounts were recently disabled without any apparent reason. I believe this may have been caused by a mistake made by Meta’s AI or automated review system. These are my personal accounts, which I have personally managed and used for many years. I have never given control of my accounts to anyone else, nor have I intentionally violated Meta’s Community Standards or policies. My accounts contain many years of photos, posts, conversations, friendships, and other precious memories. These are not simply social media posts to me—they are important records of my life and memories that I have treasured for many years. Therefore, I sincerely ask Meta to conduct a manual review of my accounts rather than relying solely on an automated decision. If there is any specific content or activity that was considered a violation, I would greatly appreciate it if you could let me know the reason so that I can understand what happened and take appropriate action. If this was indeed a mistake or false positive by the automated system, I respectfully ask that you remove the restriction and restore my access to Facebook, Instagram, and Threads. I am willing to cooperate with any identity verification or security checks necessary to confirm that these accounts belong to me and are personally managed by me. I sincerely hope the Meta team can reconsider my case, manually review my accounts, and restore my access to the accounts and the valuable memories I have accumulated over the years. Thank you very much for your time and assistance. YEH HSIN KUAN August 14, 2026 Like Meta banned my Instagram, Facebook, Threads with a ridiculous reason Cheng Yun, Liu August 14, 2026 Like You have to pay to talk to a rep that is an FTC violation to manually get your account back up even then it didn't work. My photo was restored and can't advertise until Nov 9 it is mid Aug. Eric Reichelt August 13, 2026 Like Account disabled permanently for no reason Rachelle Mae Aboc August 13, 2026 Like My legitimate clothing business has been repeatedly disabled by Instagram for almost 4 months for “Fraud/Scam,” despite having a registered business, trademark, official website and advertising history. Meta has restored the account multiple times, only to disable it again days or weeks later. This has severely affected our business and orders. Anastasiia Zhuravel August 13, 2026 Like Human support is only available to verified members. Only after getting my last remaining account verified did I start crunching numbers… at $18 per head with over 3 Billion users, if even .5% of wrongfully disabled accounts try to pay for support, metas looking at millions in support revenue for a problem they’ve admitted they created. Disgusting and unethical. Sarah Ritchie August 12, 2026 Like I really hate these automated moderation that suspend users' accounts without any reason, and the audacity to ask for phone number and face verification is beyond my mind. These megacorporations are an absolute evil and privacy invasion, especially Meta. Help needed, change needed. Users' right to access and data delation must be accessible on permanently disabled accounts. SkyMegatrends August 12, 2026 Like My account was hacked, followed by false disabled. It's enabled, but Meta is being lazy and refuses to finish the full job. Fix our accounts Ashley Taylor Brown August 12, 2026 Like I have signed this petition because I have personally experienced the frustration caused by wrongful automated moderation. My main Instagram account has been disabled since 30 May 2026, and my linked Facebook account was also suspended as a result. I have been struggling with months of frustration and uncertainty, despite following the available appeal process. I support this petition because social media users deserve fair human review, transparency, and accountability when their accounts are wrongly disabled. 🙏 Sarath Sivakumar August 12, 2026 Like Meta and these restrictions are ridiculous. Hold platforms accountable for censorship and the algorithm shut my pages down for no good reason!!! Kristi Shackelford August 12, 2026 Like I don’t think it’s fair for suspending or disabling platforms without more explanation in some of the explanation that did see is not true Johnnie Gysin August 12, 2026 Like Unban me. Matthew He August 12, 2026 Like Protect the innocent s Tyler Manter August 11, 2026 Like Lost my account after 13 years of use due to their “brand new” ai moderation, also failed to appeal in less than a minute since they also automated that by the ai. No human review, no email to contact in these cases, nothing. Unacceptable. Hodászi Gábor August 11, 2026 Like In May 2025 I received a notice that my account would end if I did not provide a video selfie. No explanation or reason was given. I wrote to the company by using a paid for response and did not receive one. My account, all my history was lost. Mariana & Robert Kopacz August 11, 2026 Like SUMMARY OF THE FACTS 1.I am the owner of a Facebook account identified by ID 571943508, from which I managed several commercial pages dedicated to the sale of oil paintings, canvas prints, and furniture. These included the pages “Pig.artist,” “Pigmentum,” and “Idee.” 2.These accounts constituted my only source of income and my primary means of work, as I conducted sales and commercial activities through Facebook and Instagram, both through organic posts and paid advertising campaigns on Meta. 3.For approximately seven years, I developed these commercial pages and built my business activity within Meta’s platforms. During this period, I invested more than three million Colombian pesos in advertising, and I was an active user of Meta’s advertising services. 4.My account had enhanced security measures enabled, including two-factor authentication and protection through Google Authenticator, which requires unique codes to authorize access from unrecognized devices. 5.Years ago, I had already experienced an unauthorized access incident following paid advertising campaigns on Meta, which is why I strengthened my account’s security measures even further. 6.On December 22, 2025, at 5:55 a.m., I received an email sent from security@facebookmail.com, informing me that a third party had added the email address damt175dkpji@fviamail.work to my Facebook account. 7.In that communication, Meta informed me that the access had occurred from Hanoi, Vietnam, using Chrome on Windows. This access was not made or authorized by me. 8.Subsequently, on December 24, 2025, I received further indications of suspicious activity within my account, including friend requests that I had never sent. 9.On that same day, Meta notified me that my account had been compromised and temporarily locked due to suspicious activity. 10.I immediately took action and followed the recovery and security procedures provided by the platform, attempting to regain and secure my account. 11.However, on December 26, 2025, Meta permanently disabled my account with the following message: “We disabled your account. We reviewed your account and determined that it still violates our Terms of Service regarding who can use Facebook. You cannot request another review of this decision.” 12.At no point did Meta specifically inform me what conduct or violation was attributed to me, nor did it provide me with an individualized explanation that took into account the fundamental fact that my account had been compromised by an unauthorized third party. 13.I was also not provided with an effective and contextualized human review that considered the evidence of unauthorized access and distinguished between my actions and those carried out by the third party who gained access to my account. 14.As a result of the disabling of my account, I completely lost access to my commercial pages and to my advertising account ID 355141108521971. I was also the sole administrator of those pages. 15.The loss of access caused the interruption of my business activity and effectively destroyed my only source of income and my primary means of livelihood, causing me severe financial and personal harm. 16.I consider it particularly serious that the unauthorized access occurred despite my account having two-factor authentication and Google Authenticator enabled. This raises serious concerns regarding the circumstances under which the unauthorized access occurred and the safeguards applied to the personal, commercial, and security information associated with my account. 17.Since March 2026, I have repeatedly attempted to contact Meta through various channels, including: •internal forms; •privacy channels; •official email addresses; •support tickets; •submission of identification documents; •Habeas Data-related requests; •and multiple formal requests for review and account recovery. 18.Meta primarily responded with automated messages and self-service links that required me to log into the same account that had been disabled, creating an impossible loop and effectively leaving me without a viable mechanism to present my case. 19.Despite having verified my identity using my national identification card and passport, and despite explaining the security incident in detail and providing information regarding the unauthorized access from Vietnam, Meta did not conduct an effective and contextualized human review and did not provide me with a solution. 20.The matter was even escalated through channels related to privacy and data protection, including communications directed to the Data Protection Officer (DPO), without me receiving, to date, a substantive response addressing the underlying issue. 21.I currently remain without access to my account, my commercial pages, my advertising account, the history associated with my business activity, and information relating to years of work, customers, and financial investment. 22.As a direct consequence of this situation, I have now gone approximately eight months without receiving any income, which has placed me in an extremely serious financial situation. 23.I have exhausted multiple avenues in an effort to resolve this matter directly with Meta, and despite my continued efforts, I have not received an effective solution or an adequate human review of my case. My situation is extremely delicate, and despite all my efforts, I have been unable to find an effective way to resolve this problem. I urgently need someone to review my case and help me. Alexandra Paola Guzman August 10, 2026 Like I am a journalist in Ethiopia, and I was using my Facebook account, and later that day my account was disabled a week ago with no reason, just saying 'cyber security', despite me having never done anything against Facebook's community standards. Sisay Sahlu Nigatu August 10, 2026 Like My Facebook account was compromised and my Instagram account was automatically disabled as a result. Despite filing a police report and exhausting every official appeal channel, I have been unable to obtain a human review. No user should permanently lose access to years of memories, personal data, or business opportunities without a fair, transparent process. I support this petition because every user deserves meaningful human review and accessible customer support when automated systems make mistakes. NICOLE ELICER August 10, 2026 Like Agradezco la atención brindada y solicito apoyo para que el proveedor dé respuesta formal a esta situación. Nombre: josbeth capiz arreguin Correo electrónico: capizjosbeth@outlook.com Usuario afectado: @josbethcapiz Fecha de inhabilitación: 7 de abril de 2026 Josbeth capiz arreguin August 10, 2026 Like La IA DE META borró mis cuentas sin justificación Alejandro Ivan Ruiz Valle August 10, 2026 Like Same thing happened to me. No proof, etc of what my aledged violation was. How can one correct a behavior etc, ex: such as using words, phrases etc that they or other facebook user deems to be politically incorrect, if they are unwilling to show a photo of the alleged violation. Kelcey German August 10, 2026 Like I have been permanently disabled for absolutely no reason JORENE LEI VAN DE LOO August 9, 2026 Like My Instagram, Facebook, and WhatsApp accounts were disabled or restricted without a clear and specific explanation, despite my attempts to appeal and resolve the situation through Meta’s available support channels. I was left without meaningful human assistance or a transparent explanation of the alleged violation. I believe platforms like Meta must provide users with clear reasons for account restrictions, genuine human review of appeals, and accessible support when automated systems make potentially serious mistakes. No user should lose access to years of content, contacts, work, and personal information because of an automated decision that they cannot meaningfully challenge. Sebastián Pélissier Rojas August 8, 2026 Like It is a RIGHT to have automated AI decisions to be reviewed by humans. Charlie Hodge August 7, 2026 Like Unfair suspension- millions of users LORANGEL ANTONIO CANDELARIO, RN August 7, 2026 Like Stop AI and data centers Wes Michalenko August 7, 2026 Like Get rid of AI ffs...... Wes Michalenko August 7, 2026 Like FUCK FACEBOOK,DISCORD AND YOUTUBE gino blinco August 7, 2026 Like My heavily-used and much-relied-upon 18-year-old Facebook account had never got in trouble before it was suddenly and permanently disabled in February 2026. No reason and no appeal. It was - and still is - absolutely devastating. I lost contacts, memories, photos, and last conversations with departed loved ones. I would dearly love it back. Ralph Burton August 7, 2026 Like Instagram and Facebook permanently disabled and no way to contact support Juan Luqin August 7, 2026 Like Got banned on July 29 for soc no explanation nothing and no one to help id love to get my account back just to close it screw facebook Justin O'Hella August 6, 2026 Like FACEBOOK/META not only ruin people livelyhood and makes it harder to do business, but there are no ADA access. They have also hurt people who needs messenger by taking advantage for asking for more personal ID information which should stop, especially those who had their Facebook for years. This is discrimination against deaf people who rely on messenger by computer and do not use an Iphone or Android, just a lap top. Also discrimination against older people and the disabled. You cannot talk to anyone live, it is all AI. there are also people who have postings that goes against community standard such as taking people personal private chat and post it for the public to see. Facebook does nothing. Hashtags against other people facebook to have their friends stalk them, harass them, make fun of them. Facebook does nothing. brad Nolan August 6, 2026 Like Instagram suspended indefinitely my account that I had for over 10 years. My family photos, photos of my children’s pregnancy and birth announcements, then growing up month by month with hopes of them seeing all this one day in one platform - is gone! I can’t believe how cruel Instagram can be by doing this. No chance to appeal or have a human review. I bought the Meta verified subscription and can’t get through to anyone. How sick and cold of them to do this to human beings that did nothing wrong.. Nigora Barry August 6, 2026 Like Locked out of Facbook after selfie error. Hampering Personal sales activities. Business activities Charity fundraising. Teale Bryan August 5, 2026 Like My account was disabled due to a "potential hack" which wasn't a hack. I slightly changed my own accounts name. The AI facial verification doesn't work, the 2 friends method doesn't even send the request and the human facial verification doesn't get a response (and probably doesn't even reach anyone based on the other tools). How does a large $1.5 trillion dollar company operate like such a useless pile of shit without a customer service contact? Darren Potts August 5, 2026 Like This has to stop i been banned again i feel Targeted. I was in contact with people over platforms in april or may and now here we are Targeted. My case is ongoing in court thishastostop August 5, 2026 Like My 10 years old Instagram and Facebook get banned bcs I chat with an onlyfans scammer in DM, I knew it's a scam, but I made fun of it, then My account get banned, Didn't them should warnning me first?If I knew they could know anything I said in DM, I wouldn't say anything TBH. I'm shocking how Meta could control a normal personl's accounts like this, so someone like us just get in to Meta blacklist bcs of somewrong words we say? Mo August 5, 2026 Like Instagram has restricted my account 5 times, and suspended it as a bit 3 times, for doing normal human innocent things and let bots get past, but not innocent people like me. Remove the bots. Liam Cookie August 4, 2026 Like Yeah facebook constantly flags my account for some bullshit reason like spamming so I really want to sue them to be honest Jamie DeRobio August 4, 2026 Like My Facebook, Instagram, and Threads accounts have all been permanently disabled without any valid explanation. Meta claims that I violated its Community Standards, but I have done nothing that would justify such a serious action. All three accounts belong to me and have always been used legitimately. I have been left with no meaningful way to seek help or appeal this decision. I am forced to wait indefinitely with no clear explanation, no transparency, and no assurance that my case will ever be fairly reviewed. It is deeply concerning that Meta can make such a serious mistake, permanently disable a user's accounts, and provide neither a proper explanation nor an effective remedy. This has deprived me of access to my personal accounts and denied me the opportunity to defend myself. I sincerely hope that, through this channel, my case will receive a fair and impartial review. I ask only for justice, the restoration of my accounts if they were disabled in error, and the clearing of my name. No user should lose access to their accounts because of an unjustified or mistaken decision without due process. Shao-Wei Chen August 4, 2026 Like My Facebook account was disabled permantly without doing anything and they even didn't let me appeal , they just disabled it and I was having 60K Facebook page that I lost access to because of them AHMAD GAMAL MOHAMED ABDELHAMED August 4, 2026 Like Meta is false banning people . This is not fair , I’m only 16 years old and the chain banned all my accounts for fraud? Which I didn’t commit I don’t even post or message about Finical issues on Instagram . Please fix this ! Semiya August 3, 2026 Like Facebook act deleted suddenly Zeeshan basat sarwar August 3, 2026 Like Facebook accused my account on sexualization of minors, how? I don't know, they just took away my account, now even my family members in the same household got suspended. Niel Allen P. Lee August 3, 2026 Like I have been using marketplace for 4 years been selling computers and other things, I gave a professionnal business account attached to m'y personnal profil and I just canceled méta verified on the personnal tu pay 77$ per month on the business one. And I changed m'y name that initially was CyberT3k, from CyberT3k Solutions Informatique to CyberT3k, went on m'y marketplace on the personnal profil. Changed a Price of 20$ on 2 ads and renewed one. Was instantly permanently banned. Tried for 5 Days contacting the support. They sais m'y account had no offense and than yes they Sée its banned but cant Do anything. I ask to speak with a superviseur hé said ban Is irréversible and if the système détectés that its true. Another I Spoke yo a spécialiste and what I concluded os that the have no accès to the log to know what the AI done. They rely completly on its décision and There Is no procédure for false négative. I wanted to Do exactly this pétition so I Will be Sharing this Everywhere I know. I hope they bring back m'y 4.4 star with 112 reviews account. Because I have been falsely banned for fraud and I would Never Do this Enrick Dube August 2, 2026 Like Hopefully something is done cse is a disgusting charge. Eric Thibodeaux August 2, 2026 Like I think threads is trying to turn us into brain rot because I was just replying to someone's post and I talked about how physics was applied in sports, and as soon as I clicked on the post button, threads asked me for my email, phone number and selfie 😌😌 this is not the first time it happened.. the other time the same thing happened to me, I was recommending someone UKETSU's Strange books 🤣🤣 AI on threads really hate books & knowledge that much huh? this is stressing me out because I created that account because I want to find local indie authors, interact with book community as well as promoting my upcoming book projects. NUR ASILA BINTI NASARUDDIN August 1, 2026 Like I was informed of security issue on my account. While trying to correct and reopen my account I was informed that day that I was blocked and that they had reviewed my account and found that it still doesn't follow our Terms of Service on who can use Facebook. NO explanatin has been given to me nor have I been given the 180 days to appeal this. You cannot request another review of this decision. Jerry P Walter July 31, 2026 Like I had an alert saying I didn’t follow community guidelines so I sent an appeal which was denied instantly. I tried again using my face and ID and got an apology from Facebook and said I was re instated. 30 mins later I was permanently banned again and I didn’t even log in yet!! So I tried to get into my Instagram and the recovery account wasn’t my number or email and the photo wasn’t me. Tried to appeal that and was denied. Tried using another email and was denied. I lost 20 years of my marketplace activity and all my groups and family photos and albums. I’ve tried making other emails but they get shot down too. What gets me is I didn’t do anything wrong! It’s ridiculous! I hope Tik Tok wipes Meta off the map! Lary Pillischafske July 31, 2026 Like my account was deleted for child exploitation after asking meta repeatedly to stop suggesting and showing me videos and photos of children on my explore page and feed Zion Fenwick July 30, 2026 Like My Instagram acct was falsely accused of CSC and deactivated without being able to appeal. I worked with large companies doing branded content and now I'm losing money. Nicole Marsh July 30, 2026 Like 7/21/26 FB, Insta, Messenger, FB business group all disabled. Please help! Anna Cartwright July 30, 2026 Like They disabled my account after I got 4 login codes I never asked. Its exhausting to reach out nobody was able to help me recover the accounts. Im taking this route Jamaica Medrina July 30, 2026 Like I was wrongly accused of child exploitation and I lost all the memories I had on Instagram , and even spent $500 to talk to a real person on meta and was met with another robot Xavier Villegas July 29, 2026 Like 19 accounts suspended! No human support after paid meta verified for many accounts. Blagovest Avramov July 29, 2026 Like 2 I was working on my store within Facebook in October 2024 when all of a sudden it went dark. I thought I had been hacked since there were no appeal options. I tried creating a new email and facebook to attempt regaining control of the other one. Within minutes those accounts were shut down as well. I lost 20 YEARS of memories, contacts, messages and over 20k photography images. Images and memories I can never get back. Access to passed on loved ones accounts etc. Not having any answers or point of contacting someone is absolutely asinine! I want my memories back. Leah Renae July 29, 2026 Like 1 Meta has blocked my posted and threatened to ban me after a Hispanic male called me a Black racist name. Also platforms like Meta gets tax payers money. They may be privately owned but they are serving the public for money. Edward William Mixon Jr July 29, 2026 Like 2 My Facebook Date account was closed says I showed explicit pics. I did not. The problem to me is, Meta blames you, locks you out and doesn't let you fight back for your profile. Glossie Mae BARRON July 28, 2026 Like 1 my angel61@mail.com locked because of no wrong james July 28, 2026 Like 1 Instagram need to stop this ai from banning people randomly Yassine Yassine July 28, 2026 Like 1 Facebook AI is wrong Hieu Do July 28, 2026 Like 1 Would love my Instagram account back. Bruce Leong July 28, 2026 Like 1 The ai is a good tool and partner but we work better together. Don't take all our work and give it to them. Have us work together Desimus DeVisser July 28, 2026 Like 1 My Instagram account (@thuyvy24) was disabled with no proper reasoning with "not following community guidelines" I believe this was due to AI error and it was very hard to get assistance to get proper review to regain access to my account again. I do believe this was a mistake as I've been using this account for over 14 years just positing my travels and such. This has caused me distress and losing contacts with family, friends and clients. I hope through this I will be able to regain my account again as it has been such a loss with many years of memories and contacts. My account was created while I was living in Canada as a Canadian being based in Vietnam for the past years its very hard to find ways to restore my account due to an AI error. Nguyen Xuan Thuy Vy July 28, 2026 Like 1 My account was disabled recently for no reason given. I use it for communication with family and friends and keeping up with local and national issues.I never get into spats with anyone and do not violate community standards. Repeated questions from me asking Facebook to explain why I was disabled and to site examples have fallen on deaf ears...which is extremely frustrating! No warnings were given but all of a sudden, I'm gone. Why? After apt. 15 years on FB, I would like to get my page back or at the very least told which community standards I violated. Michael O'callaghan July 27, 2026 Like 1 So sick of all my accounts getting banned and it's impossible to even speak to a real person to help with the issue. Gabriel Kwong July 27, 2026 Like 1 My account was permanently disabled when I did nothing wrong! Shelley Medina July 27, 2026 Like 1 I'm a terrible Criminal Who added my maiden name to my married name on Facebook and now I am permanently banned from meta Michele D Brooks July 27, 2026 Like 1 My Facebook account (Sirawit Koonpoon) was permanently disabled by an automated AI false flag for child exploitation, even though I only posted entirely innocent family photos and safe-for-work (SFW) artwork. The appeal process was an automated dead end with zero human review. Big tech platforms must be held accountable for broken AI moderation and the complete lack of human support. Sirawit Khunpol July 27, 2026 Like 1 My account of years Wrongly banned by Instagram AI for liking anime posts. Brian Nieves July 26, 2026 Like 1 Help and support in recovering accounts that have been existing for years in Facebook and other platforms! KRISTEN MAE YU July 26, 2026 Like 1 prioritize accuracy, accountability, and fairness over automated mistakes. #FixMeta #HumanReview #StopWrongfulSuspensions Atanu bhukta July 26, 2026 Like 1 Facebook suspended my marketplace when i was on my vacation. I was having 800 positive reviews, 4.9. Very hard earned over years. They just took it within seconds. There AI is taking away livelihood. It was my only source of income Gurneet Singh July 26, 2026 Like 1 i cant open my facebook allen July 25, 2026 Like 2 Without any reason or clear justification, Meta suspended the Facebook account I use for work, and it is now stuck in an extremely lengthy review process—with absolutely no response from them so far. Gabriel Marques Paladim July 25, 2026 Like 2 Every day, more people are waking up to find their Instagram accounts permanently disabled for violations they didn't commit. Mine was removed for an alleged violation of Meta's Adult Sexual Exploitation policy, despite never posting or engaging in content that violated those rules. What made it even more frustrating was the complete lack of due process. I’ve spent days trapped in automated responses with no real answers. When I finally reached a real person, I was simply told there was nothing they could do. No explanation. No evidence. No meaningful review. In just one week, I'm getting married. Instead of looking forward to sharing one of the biggest days of my life with my friends and family, I'm facing the reality that I may not be able to post a single photo or memory from my wedding. It may seem small to some people, but these are moments we'll never get back. I also know I'm one of the lucky ones. My Instagram account is for personal use. For so many others, these wrongful account removals mean losing businesses they've spent years building, income they depend on, professional opportunities, or the only way they stay connected with customers and their communities. The impact can be life changing. No one is asking Meta to stop enforcing its policies. Harmful content should absolutely be removed. But innocent people should not lose years of memories, connections, businesses, and opportunities because of a mistake made by an automated system with no meaningful way to appeal. If this has happened to you, or if you believe everyone deserves fairness, transparency, and a genuine human review before losing access to their account, please sign this petition and share it. Every signature helps show Meta that this isn't an isolated problem. It's affecting real people, real businesses, and real lives. No one should have to fight this hard just to prove they did nothing wrong. Together, we can push for a fair appeals process, real human oversight, and accountability when mistakes happen. Natalie Ostermiller July 25, 2026 Like 2 My account ads have been permanently banned and there is no way to talk to a human to even find out why. John Boutilier July 24, 2026 Like 2 even after escalating to verifying myself with Meta Verified, I am not allowed to receive access to a human support assistant Miłosz Joachim Semczuk July 24, 2026 Like 1 meta locked us out of business portfolio and not providing support with real humans. only bots closing the cases tushar July 24, 2026 Like 1 Had my account for almost 20 years, they banned me on both Instagram and Facebook accusing me of CSM with no ability to find out what happened. Very confused and hurt. Paul Ferguson July 24, 2026 Like 1 My accounts were disabled on July 21, 2026. I've had my personal Facebook account since 2007! Corissa Upham July 24, 2026 Like 1 Genuinely I've lost so many important accounts in my life, each had a piece of my history and growth .... I genuinely need this madness to stop Mohannad Al-qadhi July 24, 2026 Like 1 FaceBook has become a dystopian kafkaesque nightmare Mark Cohen July 23, 2026 Like 1 Soy influencer fitness y han deshabilitado mi cuenta de Instagram @angelo_rmni con más de 140K seguidores injustamente hace semanas y no hay ninguna respuesta, ya apelé, estoy verificado y gastaba mucho dinero en publicidad con meta. Exijo mi cuenta de vuelta Angelo Giovanni Romanini Henriquez July 23, 2026 Like 1 My facebook account that I have been using since 2007 which rarely make any post this year was disabled by Meta because they found it a violation of child sex, without even telling me what content they find it from. ridiculous and rubbish ai Li Chi Long July 23, 2026 Like 2 They disabled all my accounts for a false reason and I had over 6 plus my facebook page that I had since I was in college. All my memories are gone. I was even monetized. This truly sucks. I'm tired of rebuilding and starting over. Latavia Guillory July 23, 2026 Like 1 Baneo injusto de Instagram Uriel Álvarez Bernal July 23, 2026 Like 1 I've been paying to advertise on Facebook since 2013, and all of a sudden, without warning, a restriction on my personal account has stopped me from advertising my businesses. #2859015 ai chat just loops around in circles. Sean Ryan July 23, 2026 Like 1 Load More

Join the People Over Platforms Worldwide petition calling for stronger platform accountability, fair enforcement, human-led appeals, accessible support, transparency, and meaningful protections for users. HOLD PLATFORMS ACCOUNTABLE People deserve transparency, fair reviews, and meaningful support when accounts are restricted or removed. SIGN THE PETITION Verified voices supporting this petition Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link Abigail Nuñez 26-08-15, 6:45 a.m. Fu Jiyun 26-08-15, 12:41 a.m. marvin santier canales rojas 26-08-14, 11:14 p.m. ToLGA kims 26-08-14, 4:31 p.m. Shanti A Karabaich 26-08-14, 2:31 p.m. Mark Scott 26-08-14, 12:02 p.m. CHENG YI WEI 26-08-14, 10:43 a.m. xie ya jin 26-08-14, 10:39 a.m. 張嘉安 26-08-14, 6:12 a.m. Liew Zheng Wei 26-08-14, 1:35 a.m. Xie Wei Ting 26-08-14, 1:24 a.m. Chen, Cheng Yun 26-08-14, 1:22 a.m. Jeff Liu 26-08-14, 1:20 a.m. Bose 26-08-14, 1:17 a.m. CHEN KANG YU 26-08-14, 1:11 a.m. Millions rely on digital platforms, but users are often left without meaningful support when accounts are wrongly disabled. This total reflects support for the official People Over Platforms petition and movement. SIGN THE PETITION Full name* Email* Multi-line address Country/Region* Address* City* Zip / Postal code* Your Comment (Optional) By signing you agree to receive campaign updates. SIGN NOW THE ISSUE Across the world, users are being locked out of their accounts without warning, explanation, or meaningful support. What was once occasional is now becoming systemic . In recent months, major online platforms have expanded their reliance on artificial intelligence to enforce policies, while reducing access to human moderation and support systems . These automated systems are designed to act quickly, but they also introduce serious risks . Users are increasingly reporting account restrictions, content removals, and permanent disables triggered by automated decisions, often without clear reasoning or effective resolution pathways . At the same time, AI-powered support tools are being rolled out globally. While these systems provide general explanations or guide users through appeal processes, they often cannot reverse enforcement actions or restore access . Many users are left navigating systems with no meaningful assistance . Governments and regulators around the world are beginning to respond, introducing new rules and scrutiny around platform accountability, artificial intelligence and user protection . This is not an isolated issue. It is a systemic failure driven by automation without accountability , leaving real people, businesses, and communities without access, answers, or support . “Access without support isn’t access at all.” Why This Matters Real people are affected when systems fail. Automated decisions are impacting access, income, data, and communication at scale, often without clear explanations or meaningful support. What should be rare is becoming increasingly common. The Issue. The Impact. The Demands. This campaign calls for fairer enforcement, clearer decisions, real support, and stronger accountability when automated systems affect people’s access, income, data, and communities. 66,000+ Petition Signatures And growing every day. 1 Global Movement Uniting voices across borders and platforms. GLOBAL IMPACT This issue is affecting users worldwide across industries, professions, and communities. ... And more. Our Demands Fairness. Transparency. Accountability. These are the fundamental standards required to ensure fair treatment, clear decisions, and meaningful access to support. As automated systems take on a greater role in enforcement, the risks to users increase when transparency and accountability are not in place. Without these safeguards, people can lose access to their accounts, data, and communities without explanation or effective resolution. These standards are essential to ensure that systems serve people, not the other way around. 1. Human Review All enforcement actions should include access to human review. 2. Clear Decisions Users must receive clear and specific reasons for account actions. 3. Fair Appeals Users must receive clear and specific reasons for account actions. 4. Real Support Users must have access to real customer support when issues arise. 5. Data Protection User data and access should be protected from wrongful loss or restriction. 6. Transparent Policies Platform rules should be clear, consistent, and easy to understand. 7. Consistent Enforcement Policies must be applied fairly across all users and situations. 8. Independent Oversight Systems should be subject to independent oversight and accountability. Supporter Comments August 15, 2026 I genuinely believe my accounts were wrongfully disabled, whether as the result of a coordinated reporting attack by competing advocacy groups or booking agents, or simply an automated enforcement error. Regardless of the cause, it is deeply concerning that Meta can make a decision with such serious personal, professional, and reputational consequences without providing meaningful context, identifying the alleged violation, or giving the account holder a reasonable opportunity to respond and demonstrate that the accusations are unfounded. I am not going to give up on resolving this. I am fully prepared to pursue every appropriate legal remedy available to me, along with any other legitimate avenue that may help restore my accounts and clear my name. However, I sincerely hope this can be resolved without the need for prolonged legal action. At this point, I am desperate for meaningful assistance and for an actual person to review my case. I genuinely did nothing that would justify this action, and I am certainly not a danger or threat to anyone. Being associated with such a serious accusation is both distressing and damaging, particularly when I have not even been given the opportunity to understand what allegedly triggered it or defend myself against it. Arnela Niksic Like August 14, 2026 My Instagram and Facebook accounts were disabled without a clear explanation or meaningful human review. I have tried the available appeal and support channels, but I keep encountering automated responses and conflicting account-status information. I request a fair manual review, a clear explanation of the alleged violation, and restoration of my accounts if this was an automated error. ToLGA kims Like August 14, 2026 I've been trying for over a month to regain access to Facebook and nothing works. Meta has now inexplicably restricted my verified Instagram account. Shanti A Karabaich Like August 14, 2026 Face book has disabled my account saying that they have reviewed my account and doesn't follow their community standards on sexualisation of children, I have never done this and neither am I a paedophile and am not happy in the way that they have treated me Mark Scott Like August 14, 2026 Please restore my Facebook, Instagram, and Threads accounts. My accounts have been disabled for over a year, and I have repeatedly tried to appeal and contact Meta through email and other available channels, but I have never received any response. I believe my accounts were disabled by mistake. These accounts are extremely important to me, both personally and professionally, and losing access to them for such a long period has caused significant difficulties. I sincerely ask Meta to review my case again and restore my Facebook, Instagram, and Threads accounts as soon as possible. I am willing to provide any identification or additional information required to verify that I am the rightful owner of these accounts. Please do not ignore my case. I have been waiting for over a year and would greatly appreciate a response and a fair review of my accounts. xie ya jin Like August 14, 2026 Facebook didn't ban person broke the community standard, but their stupid AI kept banning innocent people, and no way to appeal Liew Zheng Wei Like August 14, 2026 Return my Facebook account!!!! Xie Wei Ting Like August 14, 2026 I’m so sad, my Facebook account, Instagram account, Threads account got banned by Meta without any explanation Chen, Cheng Yun Like August 14, 2026 Meta banned my accounts ( IG, FB, Threads ) without any reason, Evil Meta return my accounts Jeff Liu Like August 14, 2026 Meta company uses many ridiculous reasons to ban my Instagram, Facebook, Threads, please return my accounts Bose Like August 14, 2026 My Facebook, Instagram, and Threads accounts were recently disabled without any apparent reason. I believe this may have been caused by a mistake made by Meta’s AI or automated review system. These are my personal accounts, which I have personally managed and used for many years. I have never given control of my accounts to anyone else, nor have I intentionally violated Meta’s Community Standards or policies. My accounts contain many years of photos, posts, conversations, friendships, and other precious memories. These are not simply social media posts to me—they are important records of my life and memories that I have treasured for many years. Therefore, I sincerely ask Meta to conduct a manual review of my accounts rather than relying solely on an automated decision. If there is any specific content or activity that was considered a violation, I would greatly appreciate it if you could let me know the reason so that I can understand what happened and take appropriate action. If this was indeed a mistake or false positive by the automated system, I respectfully ask that you remove the restriction and restore my access to Facebook, Instagram, and Threads. I am willing to cooperate with any identity verification or security checks necessary to confirm that these accounts belong to me and are personally managed by me. I sincerely hope the Meta team can reconsider my case, manually review my accounts, and restore my access to the accounts and the valuable memories I have accumulated over the years. Thank you very much for your time and assistance. YEH HSIN KUAN Like August 14, 2026 Meta banned my Instagram, Facebook, Threads with a ridiculous reason Cheng Yun, Liu Like August 13, 2026 You have to pay to talk to a rep that is an FTC violation to manually get your account back up even then it didn't work. My photo was restored and can't advertise until Nov 9 it is mid Aug. Eric Reichelt Like August 13, 2026 Account disabled permanently for no reason Rachelle Mae Aboc Like August 13, 2026 My legitimate clothing business has been repeatedly disabled by Instagram for almost 4 months for “Fraud/Scam,” despite having a registered business, trademark, official website and advertising history. Meta has restored the account multiple times, only to disable it again days or weeks later. This has severely affected our business and orders. Anastasiia Zhuravel Like August 12, 2026 Human support is only available to verified members. Only after getting my last remaining account verified did I start crunching numbers… at $18 per head with over 3 Billion users, if even .5% of wrongfully disabled accounts try to pay for support, metas looking at millions in support revenue for a problem they’ve admitted they created. Disgusting and unethical. Sarah Ritchie Like August 12, 2026 I really hate these automated moderation that suspend users' accounts without any reason, and the audacity to ask for phone number and face verification is beyond my mind. These megacorporations are an absolute evil and privacy invasion, especially Meta. Help needed, change needed. Users' right to access and data delation must be accessible on permanently disabled accounts. SkyMegatrends Like August 12, 2026 My account was hacked, followed by false disabled. It's enabled, but Meta is being lazy and refuses to finish the full job. Fix our accounts Ashley Taylor Brown Like August 12, 2026 I have signed this petition because I have personally experienced the frustration caused by wrongful automated moderation. My main Instagram account has been disabled since 30 May 2026, and my linked Facebook account was also suspended as a result. I have been struggling with months of frustration and uncertainty, despite following the available appeal process. I support this petition because social media users deserve fair human review, transparency, and accountability when their accounts are wrongly disabled. 🙏 Sarath Sivakumar Like August 12, 2026 Meta and these restrictions are ridiculous. Hold platforms accountable for censorship and the algorithm shut my pages down for no good reason!!! Kristi Shackelford Like August 12, 2026 I don’t think it’s fair for suspending or disabling platforms without more explanation in some of the explanation that did see is not true Johnnie Gysin Like August 12, 2026 Unban me. Matthew He Like August 11, 2026 Protect the innocent s Tyler Manter Like August 11, 2026 Lost my account after 13 years of use due to their “brand new” ai moderation, also failed to appeal in less than a minute since they also automated that by the ai. No human review, no email to contact in these cases, nothing. Unacceptable. Hodászi Gábor Like August 11, 2026 In May 2025 I received a notice that my account would end if I did not provide a video selfie. No explanation or reason was given. I wrote to the company by using a paid for response and did not receive one. My account, all my history was lost. Mariana & Robert Kopacz Like View All Comments Media Coverage News 5 Cleveland 26-07-28 'Nothing you can do!' Woman suing Meta loses in court even after false allegations CLEVELAND — A Cleveland court has now ruled in a David-versus-Goliath legal fight. A Cleveland woman tried to take on Meta — the parent company of Facebook and Instagram — after the company took down her accounts. She was just one of dozens of people who reached out to the News 5 Investigators for help. View Article Business Model Analyst 26-07-22 Meta’s AI Is Deleting Real Businesses. The Model Explains Why An English teacher with a million followers, a 500,000-follower influencer, and a 17-year-old nonprofit all lost everything overnight. The pattern isn’t a glitch. It’s an incentive structure. View Article Hoodline 26-06-02 Hoosier Shops Frozen Out As Meta Lockouts Crush Facebook Sales Indiana business owners report losing sales and customer access after Facebook account lockouts and page takeovers. The article explores concerns surrounding Meta's automated moderation systems and appeals process. View Article WishTV 26-05-29 Indiana business owners struggle with Facebook account lockouts amid Meta layoffs An Indianapolis restaurant owner says Meta disabled her Facebook account after accusing her of violating child exploitation policies she denies breaking. Her case is among a growing number of complaints from users who say they were wrongly accused, locked out of their accounts, and unable to obtain meaningful support. View Article WishTV 26-05-13 Restaurant owner, other users claim Facebook falsely accused them of violating policies An Indianapolis restaurant owner says Meta disabled her Facebook account after accusing her of violating child exploitation policies she denies breaking. Locked out of her account and unable to access her business page, she joined other users reporting similar allegations and difficulties appealing Meta's decisions. View Article WRTV Indianapolis 26-05-12 Indy restaurant owner says Meta wrongfully accused her of child exploitation. She's not alone An Indianapolis restaurant owner says Meta wrongfully accused her of violating child exploitation policies before disabling her Facebook account and leaving her locked out of a business page that was later compromised. She says repeated attempts to regain access were unsuccessful despite the impact on her businesses and customer communications. View Article ClickOnDetroit 26-05-04 Hacked, robbed, then banned: Canton Township business owner’s meta AI nightmare A Canton Township business owner says hackers stole $950 from his Meta account before he was permanently banned from Facebook for alleged child exploitation violations he denies committing. Despite evidence of unauthorized access, he struggled to recover his account and obtain meaningful support from Meta. View Article Daily Camera 26-03-20 Meta accounts disabled: Lafayette users say Facebook, Instagram bans came without warning Colorado residents report Facebook and Instagram accounts being disabled without warning, raising concerns about transparency, due process, and the growing impact of automated moderation systems. View Article CBS News 26-03-16 More Facebook, Instagram users say accounts wrongly banned over "sickening" allegations with no explanation Users across the U.S. report Facebook and Instagram accounts being wrongly disabled over serious allegations, often with no explanation or meaningful appeal process, raising growing concerns about automated enforcement and lack of accountability. View Article Hoodline 26-03-10 Maryland mom says Meta’s AI turned family Instagram into ‘crime scene’ overnight A Maryland family says Meta’s automated systems falsely flagged their Instagram account as a serious violation, leading to permanent account loss without warning, explanation, or access to a meaningful appeal process. View Article CBS News 26-03-09 Some Maryland Instagram, Facebook users say Meta A.I. wrongly flags accounts for child exploitation Users report Facebook and Instagram accounts being wrongly disabled over serious child exploitation allegations, often without explanation, human review, or access to a meaningful appeal process. View Article 9News 26-03-06 Jed's Instagram account was wrongly suspended. It's cost him $50,000 An Australian business owner says his Instagram account was wrongly disabled over serious allegations, costing him tens of thousands in lost income and exposing ongoing issues with automated enforcement and limited access to meaningful appeals. View Article The Post 26-02-28 Banned: professional photographer locked out of Instagram, Facebook over fake child abuse claim A professional photographer says she was locked out of Facebook and Instagram after being falsely flagged for child abuse content, highlighting serious concerns around automated enforcement, reputational harm, and lack of meaningful appeal options. View Article 9News 26-02-23 I felt defamed': The Perth mum and business owner cancelled by Meta's AI A mother and business owner says Meta’s automated systems falsely flagged her account for serious violations, resulting in immediate account loss, reputational damage, and ongoing challenges accessing support or recourse. View Article NBC 5 26-02-19 Social media accounts banned by mistake Users report Facebook and Instagram accounts being banned by mistake, often under serious allegations and with little to no access to human support, highlighting growing concerns around automated enforcement and ineffective appeal systems. View Article First Coast News (NBC/ABC Jacksonville) 26-02-11 St. Johns County moms say Meta disabled their accounts over false child exploitation claim Two mothers say Meta wrongly disabled their Facebook and Instagram accounts over false child exploitation claims, leaving them without explanation, meaningful support, or access to an effective appeal process. View Article ABC7 26-02-05 Facebook, Instagram pages disabled after being wrongly accused of 'child endangerment,' owners say Multiple users report Facebook and Instagram accounts being wrongly disabled over serious child endangerment allegations, often without explanation and with inconsistent appeal outcomes, highlighting broader concerns around automated enforcement and lack of accountability. View Article Boston 25 News 26-02-02 “More than devastating”: Locked-out Meta users accused of vicious act Multiple Facebook and Instagram users report being wrongly accused of serious violations and locked out of their accounts, with little to no explanation or access to meaningful support, highlighting widespread concerns around automated enforcement and accountability. View Article NBC 25-12-22 Facebook and Instagram users express frustration with Meta after NBC Connecticut helps reinstate their accounts NBC Connecticut reports users were locked out of Facebook and Instagram accounts over serious violations they deny, with access only restored after media intervention, highlighting concerns around automated enforcement and lack of direct support. View Article News5 25-12-16 It had me in tears!' Business owner says Meta's false allegation led to her lawsuit, others in same situation A business owner says Meta falsely flagged her account for serious violations, leading to extended account suspension, financial loss, and a lawsuit, highlighting growing concerns around automated enforcement and lack of accountability. View Article Toronto Sun 25-12-13 Facebook account disabled by Meta without warning after 19 years A Facebook user reports their account was disabled without warning after 19 years, raising concerns about transparency, account security, and lack of effective support. View Article CTV News 25-11-19 Saskatoon creator cut off from 22,000 followers after sudden Facebook suspension A content creator reports being locked out of her Facebook account without warning, losing access to over 22,000 followers and her primary platform for engagement. View Article CTV News 25-11-19 Saskatoon creator cut off from 22,000 followers after sudden Facebook suspension A business owner reports her account was wrongly disabled over serious allegations, resulting in lost income and legal action after repeated attempts to resolve the issue failed. View Article Carlow Live 25-11-13 We lost business': Carlow woman hits out at Meta for disabling business accounts A Carlow business owner says multiple Facebook business accounts were disabled without warning, resulting in lost income and disruption, highlighting concerns around sudden enforcement actions and lack of meaningful support or recourse. View Article Inside Investigator 25-09-22 He’s ranked 2nd in the nation for youth rock climbing. AI just canceled him A top-ranked young athlete reports his social media account was wrongly disabled, disrupting sponsorships and limiting his ability to connect and compete at an international level. View Article ClickOrlando (WKMG News 6) 25-09-02 Instagram blocks News 6 meteorologist from posting hurricane updates A meteorologist reports being prevented from sharing hurricane updates on Instagram, highlighting concerns about platform restrictions impacting access to important public information. View Article CTV News 25-08-27 Users ‘reeling,’ feeling ‘sick’ and ‘frustrated’ after Facebook and Instagram accounts deleted without cause or recourse Users describe having their accounts deleted without cause and with no meaningful recourse, exposing widespread concerns around automated enforcement, lack of accountability, and the real emotional impact on those affected. View Article Global News 25-08-26 Peterborough woman’s petition challenges Meta of wrongfully disabling accounts A petition led by a Peterborough advocate is drawing attention to widespread reports of wrongful account suspensions, amplifying calls for accountability, transparency, and improved support for affected users. View Article BBC Radio 25-08-26 What happens when you lose your social media? Users say their accounts were wrongly disabled without explanation or meaningful recourse, exposing broader concerns around automated enforcement, transparency, and accountability. View Article Denver7 (ABC News) 25-08-25 Suspended from social: Coloradans say Meta wrongfully shut down their accounts Users describe being falsely accused of serious violations and locked out of their accounts without explanation or response, raising concerns about systemic failures in automated moderation and accountability. View Article Radio New Zealand (RNZ) 25-08-22 Kiwis in the dark over Instagram, Facebook account suspensions Users describe being locked out of their accounts without explanation or guidance, exposing growing concerns around automated moderation, lack of transparency, and absence of meaningful recourse. View Article WRTV 25-08-19 Columbus teacher wrongfully accused by Meta of child exploitation— and she’s not alone A teacher says Meta’s automated systems falsely flagged her account for severe violations, resulting in immediate account loss and exposing broader concerns about systemic failures, accountability, and lack of meaningful recourse. View Article Rapplers 25-08-18 [Beat Beta] Is AI to blame for Meta’s supposed wrongful Facebook and Instagram bans? Users report being falsely flagged and locked out of their accounts, with growing concerns that AI-based moderation systems are making enforcement decisions without accountability, transparency, or meaningful recourse. View Article WSB-TV 25-08-16 Atlanta photographer named Isis says Instagram account was banned by mistake A photographer says Meta’s systems falsely flagged her account based on her name, resulting in sudden account loss and business disruption, exposing broader concerns around automated moderation and lack of accountability. View Article CBC News 25-08-12 Hamilton woman says cooking business erased 'from existence' after Instagram account shut down by Meta A home cook says Meta’s systems abruptly disabled her accounts without warning, disrupting her business and online community, and raising concerns about accountability, transparency, and lack of meaningful recourse. View Article Superlife 25-08-08 AI false accusations devastate Ontario teacher; no human appeal path available A teacher describes being falsely accused through AI-generated claims, resulting in reputational harm and exposing serious concerns around automated systems, lack of human oversight, and limited recourse. View Article GME Lawyers 25-08-07 Good Morning Entertainment – Teacher Feature (Megan Conte Instagram suspension case) A law firm raises the possibility of legal action for users impacted by wrongful account bans, underscoring concerns about financial harm, lack of accountability, and growing pressure for systemic change. View Article Yahoo Finance 25-08-05 Meta forced to apologize after teacher’s account is banned A teacher says she was falsely accused of serious violations and lost access to her account before the decision was reversed and an apology issued, exposing failures in automated systems and the harm caused before corrections are made. View Article We Got This Covered 25-08-05 "I was very hurt”: Meta says “oops” after accusing a teacher of child exploitation A teacher describes being falsely accused of severe violations by Meta’s systems, resulting in emotional and reputational harm before the mistake was acknowledged, exposing broader concerns around automated enforcement and lack of recourse. View Article CBC News 25-08-05 Teacher wrongly accused by Meta of child exploitation gets Instagram account back — and an apology A teacher says Meta’s systems falsely flagged her account for serious violations, resulting in account loss and reputational damage before the company reversed the decision and issued an apology, exposing failures in automated enforcement and accountability. View Article Fox5 25-08-04 Las Vegas business owner says wrongful social media suspension hurt sales A business owner says a wrongful account suspension disrupted their ability to operate and generate income, raising concerns about financial harm, lack of accountability, and limited recourse for affected users. View Article FOX 2 25-08-01 Meta AI falsely shuts down, bans small business page A business owner says Meta’s automated systems falsely flagged her account for serious violations, resulting in prolonged loss of access and business disruption, raising concerns about systemic failures and lack of accountability. View Article ABC7 25-07-24 After ABC7 report, more social media users say Meta wrongly suspended their accounts Users across the U.S. report Facebook and Instagram accounts being wrongly suspended, often without clear explanation or consistent resolution, highlighting concerns around automated enforcement, transparency, and access to meaningful support. View Article Telegraph Journal 25-07-23 Facing ‘A.I. hell,’ N.B. professional loses access to social media accounts A New Brunswick professional describes being locked out of their Facebook and Instagram accounts with no access to human support, calling the experience “AI hell” and highlighting concerns around automated enforcement and lack of meaningful recourse. View Article Sky News 25-07-16 Meta falsely accuses Gold Coast business owner of child exploitation and suspends her accounts after she posted a video of her dogs A Las Vegas business owner says a wrongful social media suspension significantly hurt sales, highlighting the financial impact of sudden account loss and ongoing concerns around automated enforcement and lack of meaningful support. View Article Tube Filter 25-07-15 The fight against “unoriginal” content (including AI slop) is coming to Facebook Meta has introduced new measures to reduce low-quality and AI-generated “unoriginal” content on Facebook, including limiting reach and monetization, while broader concerns remain about how automated systems impact users and creators. View Article Forbes 25-07-15 Meta Cracks Down On AI-Generated Facebook Spam Meta is introducing stricter measures to limit AI-generated and “unoriginal” content on Facebook, including reduced reach and monetization, while broader concerns remain about how automated enforcement impacts users and creators. View Article The Guardian 25-07-07 Instagram user says he was banned with no right of appeal A UK entrepreneur says his Instagram accounts were disabled without warning and with no right to appeal, significantly impacting his business and network, highlighting concerns around automated enforcement and lack of meaningful recourse. View Article Malaysiakini 25-07-04 ADUN SPEAKS | Meta must resolve indiscriminate account banning A column critiques the growing reliance on AI moderation, warning that automated systems are increasingly making harmful enforcement decisions without transparency, accountability, or effective recourse for affected users. View Article BBC News 25-07-03 There is a problem': Facebook and Instagram users complain of account bans A user says they were wrongly accused of serious violations and lost access to their social media accounts before the issue was eventually corrected, highlighting concerns around automated enforcement, reputational harm, and lack of timely support. View Article Android Headlines 25-07-02 Meta 'Verified' Users Abandoned Amid Instagram Mass Bans Meta Verified users report being affected by mass account bans on Facebook and Instagram, with many saying paid support services failed to provide meaningful help, highlighting concerns around automated enforcement and lack of reliable recourse. View Article BBC News 25-06-26 Meta admits wrongly suspending Facebook Groups but denies wider problem A user reports being wrongly affected by account enforcement decisions, resulting in loss of access and real-world impact, highlighting concerns around automated moderation, lack of transparency, and limited access to meaningful support. View Article 25-06-26 Facebook and Instagram users victims of unjustified bans Users say their accounts were wrongly banned without explanation, raising concerns about automated moderation, transparency, and limited access to effective support. View Article TechNave 25-06-25 Meta responds to Facebook group shutdowns caused by a technical issue Meta acknowledged that a technical issue led to the shutdown of Facebook groups, after users reported sudden loss of access, exposing concerns around automated systems, communication gaps, and accountability. View Article Mashable 25-06-25 Did a Facebook group randomly ban you? You’re not alone. Thousands of Facebook groups were unexpectedly suspended due to a technical error, disrupting entire communities and exposing concerns around automated systems, communication gaps, and accountability. View Article Jacksonville 25-06-24 Group title pending? Thousands of Facebook users report Groups deleted, suspended Thousands of Facebook groups were suddenly deleted or suspended due to a technical error, leaving users without access and highlighting concerns around automated systems, platform reliability, and lack of clear communication. View Article The Mirror 25-06-24 Facebook groups hit with 'mass suspensions' after Meta technical error Facebook groups were hit by widespread mass suspensions, leaving communities inaccessible without warning and raising concerns around automated systems, platform reliability, and lack of clear communication from Meta. View Article Daily Star 25-06-24 Meta scrambles to fix 'technical error' causing mass Facebook Group suspensions Meta scrambled to fix a technical error that led to widespread Facebook group suspensions, after users lost access without warning, highlighting concerns around automated systems, platform reliability, and lack of clear communication. View Article MSN 25-06-18 Meta faces backlash after Instagram bans user accounts without cause or support Meta is facing backlash after users reported Instagram accounts being banned without cause or meaningful support, highlighting growing concerns around automated enforcement, lack of transparency, and limited access to effective recourse. View Article Tech Crunch 25-06-16 Instagram users complain of mass bans, pointing finger at AI Instagram users reported a surge in accounts being mistakenly banned or suspended despite no policy violations, with many pointing to AI-driven moderation systems and highlighting concerns around automated enforcement, lack of transparency, and limited access to meaningful support. View Article BGR (Boy Genius Report) 25-06-16 If you were banned from Instagram, AI might be to blame Thousands of Instagram users reported being banned or suspended without clear cause, with many pointing to Meta’s AI moderation systems as a likely factor, highlighting concerns around automated enforcement, lack of transparency, and limited access to meaningful support. View Article The Bulletin (Aylmer) Meta suspension leaves Aylmer business owner locked out An Aylmer business owner says Meta abruptly disabled her personal and business accounts without warning, disrupting client communication and income, with a replacement account also suspended, highlighting concerns around automated enforcement and lack of meaningful support. View Article This affects real people. People deserve access. People deserve answers. Behind every account is a person, a business, or a community that deserves fairness, clarity, and support. JOIN THE MOVEMENT EXPLORE OUR SERVICES

Explore data protection resources from People Over Platforms Worldwide, including guidance on privacy rights, personal information, online security, and protecting your data online. Data Protection Learn how to protect your privacy and secure personal information online. Read the Guide Learn More Your Privacy Rights Understand your rights to control personal information held by companies. Securing Your Data Tips to enhance your online security and avoid data breaches. Reporting Breaches How to identify, respond to and report data breaches involving your information. Identity Theft Protection Steps to protect yourself from identifty theft and fraud. Key Data Protection Tips Understanding Privacy Policies Why this matters Privacy policies explain how companies collect, use, store, and share your personal data. Understanding them helps you know what rights you have and how your information may be used. What to look for What data the company collects (name, location, browsing data, etc.) How the data is used Whether the data is shared with third parties How long the data is stored How you can request deletion or correction Key tip Look for sections called: Data Collection Data Sharing Your Rights Contact Information These sections often explain how to submit privacy requests. Strengthening Password Security Why this matters Weak passwords are one of the most common ways accounts are compromised. Steps to improve your password security Use long passwords (12–16 characters or more). Avoid personal information like birthdays or names. Use a password manager to store complex passwords. Enable multi-factor authentication whenever possible. Do not reuse the same password across multiple accounts. Extra protection If a service offers: Two-factor authentication login alerts device verification You should enable these settings. Recognizing Phishing and Fraud What phishing looks like Phishing attempts often appear as emails, texts, or messages pretending to be legitimate companies. Common warning signs include: urgent requests for personal information suspicious links or attachments unusual sender email addresses messages asking you to reset your password immediately How to protect yourself Do not click suspicious links. Verify the sender before responding. Go directly to the company’s website instead of using links in emails. Data Breach Response If your personal data has been exposed in a breach, take action quickly. Secure your accounts Change affected passwords Enable multi-factor authentication Monitor financial activity Check bank accounts review credit card transactions watch for unusual activity Watch for identity theft You may want to: place a fraud alert monitor your credit report report suspicious activity. Exercising Your Privacy Rights Many privacy laws give individuals rights over their personal data. These rights can include: Access to the data a company holds about you Correction of inaccurate information Deletion of personal data Restricting or objecting to data processing How to make a request Locate the company’s privacy contact information. Submit a data access or deletion request. Keep a copy of your request and the response. If the company refuses or fails to respond, you may be able to file a complaint with a privacy regulator or oversight authority. When to File a Privacy Complaint You may consider filing a privacy complaint if an organization fails to protect your personal information or refuses to address a legitimate privacy concern. In many cases, privacy laws require organizations to respond to privacy requests within a reasonable timeframe. If they ignore your request or mishandle your data, you may have the right to escalate the issue. Have more questions on data protection? Contact Support Access Resources

Explore resources from People Over Platforms Worldwide covering digital rights, consumer complaints, small claims, ombudsmen, data protection, platform issues, advocacy support, and accountability. resources Find the Help You Need. Practical tools and guidance to help individuals navigate digital rights issues, platform enforcement, and consumer protection processes. Legal & Administrative Tools Information and resources to help individuals understand legal procedures, administrative processes, and available escalation pathways. Small Claims Guidance Steps for filing small claims and understanding processess Learn More Ombudsmen & Oversight Escalation pathways for unresolved complaints. Learn More Consumer Protection Guidance on addressing unfair practices, filing complaints, and understanding rights related to digital services and financial platforms. Consumer Complaints File a complaint and find out how to escalate issues. Get Started Data Privacy & Online Safety Guides on protecting your personal information and staying safe online. View Guides Advocacy Support Options for individuals seeking structured support, case guidance, or advocacy resources when facing complex platform or administrative issues. Contact Support Direct support for questions, account concerns, and platform-related issues. Get Help Our Services Professional support services to help you navigate complex platform-related issues. Browse Services

Find small claims court resources from People Over Platforms Worldwide, including filing guidance, procedures, jurisdiction-specific information, and tools to help you understand your options and navigate the process. Legal help Small Claims Guidance Learn how small claims works, what to expect, and how to take the right next steps based on your location. Small claims court is designed to help individuals resolve disputes without the complexity of higher courts. This guide provides a clear starting point, along with country-specific pathways so you can move forward with confidence. Information may vary by region. Choose your Country Canada Small claims court in Canada is designed to resolve lower-value civil disputes involving money, property, contracts, services, and damages. Use this page to choose the province or territory where the claim belongs. View Canada guides United States Small claims court in the United States is handled by each state. Use this page to choose the state where the defendant lives, does business, or where the dispute happened. View United States guides Select Your Region Understanding Small Claims This page provides a structured overview of how small claims court works and when it may apply to your situation. If you are dealing with a dispute involving money, services, contracts, or business-related issues, small claims court may offer a more accessible path to resolution. Because rules and procedures vary by location, this guide also connects you to region-specific information to help you take the correct next steps. How Small Claims Works What is small claims court? A simplified legal process designed to resolve lower-value civil disputes without the need for complex legal procedures. What types of cases are handled? Common cases include unpaid invoices, service disputes, contract issues, property damage, and other financial disagreements between individuals or businesses. Does it work the same everywhere? No. Claim limits, filing steps, fees, and timelines vary depending on your country and region. Always verify details with your local court.

Find ombudsman resources from People Over Platforms Worldwide, including oversight bodies, complaint options, and escalation pathways for unresolved issues across Canada and other jurisdictions. Ombudsmen & Oversight Helping you address unfair administrative decisions and platform accountability problems. Choose your Country Canada Ombudsman offices across Canada provide independent review and complaint resolution services for matters involving government departments, public services, healthcare systems, education, municipalities, and other regulated sectors. Each province and territory may have its own ombudsman structure and areas of responsibility. This section provides province and territory specific information, official resources, and guidance on accessing ombudsman services where you live. Start Now How Ombudsman Complaints Work Contact the Organization First Most ombudsman offices require you to first attempt to resolve the issue directly with the organization through its internal complaint process. Gather Documentation Collect relevant emails, account records, complaint numbers, and written responses from the organization to support your complaint. Submit Your Complaint If the issue remains unresolved, you can file a complaint with the appropriate ombudsman or oversight body responsible for the organization. Review and Recommendation The ombudsman will review the complaint, investigate where appropriate, and may issue recommendations or findings. Know Before You File You usually must contact the organization before filing with an ombudsman Each ombudsman handles specific industries or institutions Complaints may need to be filed within certain time limits Documentation and written responses help support your complaint Ombudsman decisions are often recommendations, not legal rulings Some complaints may be redirected to another oversight body

Find consumer complaint resources from People Over Platforms Worldwide, including reporting options, complaint guidance, and escalation pathways for unresolved issues with businesses, corporations, and digital platforms. Consumer Complaints Assisting with submitting complaints to regulatory bodies fo consumer protection issues involving digital platforms. Submit a Complaint View Rights & Laws Check Complaint Status Who This Guide Helps Understand whether your issue qualifies for a consumer complaint process. Collecting Evidence Save emails, screenshots, receipts, and timelines before filing. Contact the Business Many disputes resolve faster when you attempt direct contact first. Choose your Country Canada Consumer rights laws in Canada help protect individuals from unfair business practices, misleading advertising, defective products, and issues involving services or digital purchases. This section provides province and territory specific information, official resources, and guidance on understanding your consumer rights. Start Now

Review the People Over Platforms Worldwide Refund Policy for information about refunds, cancellations, donations, paid services, shop purchases, processing timelines, and eligibility. Looking for something? Need help finding something? Browse the categories below to quickly find the information you’re looking for. Overview & Scope General Refund Principles Donations Recurring Donations Paid Services & Case Support Service Cancellations Digital & Custom Deliverables Service Outcomes & Client Responsibility Shop & Merchandise Shipping & Delivery Digital Products Memberships, Subscriptions & Plans Partnerships, Sponsorships & Advertising Campaigns, Fundraising & Events Discounts, Credits & Promotions Payment Issues & Chargebacks Fraud, Misuse & Suspended Services Refund Processing International Payments & Taxes Third-Party Providers & Costs Fairness, Exceptions & Consumer Rights Policy Updates & Contact Refund, Cancellation & Returns Policy This Refund, Cancellation & Returns Policy explains how People Over Platforms Worldwide (“People Over Platforms,” “POPW,” “we,” “our,” or “us”) handles refund requests, cancellations, returns, replacements, credits, payment disputes, and related issues. It is intended to provide clear and consistent rules while allowing us to consider exceptional circumstances fairly and in accordance with applicable law. What This Policy Covers This Policy applies, where relevant, to donations, recurring contributions, paid services, personalized case support, digital and custom deliverables, merchandise, subscriptions or paid plans, partnerships, sponsorships, advertising arrangements, campaign-related payments, fundraising activities, event registrations, and other paid offerings made available by People Over Platforms Worldwide. Relationship To Other Policies And Agreements This Policy should be read together with our Terms of Use, Privacy Policy, Legal Disclaimer, service descriptions, checkout terms, partnership or sponsorship agreements, campaign terms, and other written terms that apply to a specific transaction. If a specific written agreement contains refund or cancellation terms for that transaction, those specific terms may supplement or govern over this general Policy to the extent expressly stated. Organization-Wide Approach Our goal is to handle payment and refund issues reasonably, consistently, and transparently. Refund eligibility may depend on the type of transaction, the amount of work already completed, whether a product or service has been delivered, costs already incurred, the reason for the request, and any rights available under applicable law. How Refund Requests Are Reviewed Refund requests are reviewed based on the circumstances of the transaction and the rules in this Policy. Approval is not automatic merely because a request has been made, but we will consider valid concerns in good faith and will not use this Policy to remove rights that cannot lawfully be excluded. Refunds To The Original Payment Method Approved refunds are generally issued to the original payment method used for the transaction. This helps protect against fraud, identity theft, and payment disputes. If the original payment method is unavailable or a provider prevents a direct refund, we may require additional verification or use another lawful and appropriate method. Original Purchaser And Verification We may ask the person requesting a refund to verify the purchaser's name, email address, order or transaction number, date of payment, payment method, or other information reasonably necessary to confirm the transaction and prevent unauthorized refunds. Partial Refunds Where only part of a service, order, or transaction is refundable, we may issue a partial refund that reflects the portion not yet completed, delivered, used, or incurred. A partial refund may be more appropriate than a full refund when meaningful work has already been performed or costs have already been incurred. Corrections, Credits And Reperformance Where appropriate, we may offer to correct an error, replace a defective item, revise a deliverable, repeat a service component, issue a credit, or provide another reasonable remedy instead of or before issuing a cash refund. This does not limit a legal right to a refund or other remedy where one applies. Organization-Cancelled Transactions If People Over Platforms Worldwide cancels a paid service, order, registration, or other transaction because we are unable to provide what was purchased, we will generally provide an appropriate full or partial refund for the portion we cannot provide, subject to any non-refundable third-party costs and applicable law. General Donation Policy Donations are voluntary contributions intended to support People Over Platforms Worldwide and its nonprofit activities. A donation is not a purchase of goods or services unless a specific fundraising offer clearly states otherwise. Because funds may begin supporting our activities shortly after receipt, donation refunds are handled differently from ordinary retail returns. Accidental Donations If you make a donation by mistake, enter an incorrect amount, or experience another genuine payment error, contact us as soon as reasonably possible. We will review the request and may issue a refund where appropriate, subject to payment-provider limitations, funds already committed, and applicable law. Duplicate Donations If the same donation appears to have been processed more than once unintentionally, contact us with the transaction details. After verification, we may refund the duplicate charge or take another appropriate corrective action. Unauthorized Donations If you believe a donation was made without the account holder's authorization, contact us promptly and also follow any security instructions provided by the bank, card issuer, PayPal, or other payment provider. We may request verification before processing a refund and may cooperate with legitimate fraud or payment investigations. Designated Or Restricted Donations Where we expressly accept a donation for a specific restricted purpose, we will use reasonable efforts to apply it consistently with that purpose. If the designated purpose becomes impossible, impractical, fully funded, unlawful, or no longer needed, any handling of remaining funds will depend on the terms under which the contribution was accepted and applicable nonprofit law. Donation Tax Receipts And Refunds People Over Platforms Worldwide is a nonprofit organization, but nonprofit status does not by itself make every donation eligible for a Canadian charitable donation tax receipt. If any official receipt or transaction record must be corrected or cancelled because a donation is refunded, we may take the steps required by applicable tax or financial rules. Third-Party Donation Platforms Donations made through a third-party petition, fundraising, social-media, payment, or donation platform may be controlled by that platform's payment and refund systems. If People Over Platforms Worldwide did not receive or process the funds directly, we may be unable to issue the refund ourselves and may direct you to the provider that processed the transaction. Recurring Donation Cancellation Where recurring donations are available, a donor may cancel future recurring charges using the cancellation method provided at sign-up, through the applicable account or payment provider, or by contacting us when we control the recurring arrangement. Cancellation generally stops future scheduled charges after the cancellation becomes effective. Already-Processed Recurring Donations Cancelling a recurring donation does not automatically reverse a charge that was validly processed before the cancellation became effective. A request to refund an already-processed contribution is reviewed under the donation rules in this Policy. Timing Of Cancellation Requests Donors should cancel recurring contributions before the next scheduled billing date. Payment systems may begin processing before a charge appears on a bank or card statement, so a last-minute cancellation request may not always prevent the next payment. Changing Or Pausing Recurring Donations If the payment system allows recurring amounts to be changed or paused, the available options will be shown through the relevant provider or account settings. Where a plan cannot be edited directly, cancellation and creation of a new recurring contribution may be required. Services Covered This section applies to paid advocacy and case-support offerings, including Advocacy Letters, Case Follow-Up & Escalation Support, Documentation & Evidence Packages, Priority Digital Account Reviews, Account Protection & Risk Assessments, Premium Digital Case Reviews, Complete Case Support Packages, and similar or future personalized services. Personalized Work And Refund Eligibility Many of our services involve personalized review, research, analysis, evidence organization, writing, documentation, case assessment, preparation, or other work performed specifically for the purchaser. Refund eligibility therefore depends in part on how much work has been completed when the cancellation or refund request is received. When Service Work Begins For refund purposes, work may begin before a final PDF, letter, report, or other deliverable is sent. Intake review, reading evidence, reviewing screenshots or correspondence, researching relevant processes, analyzing a case, drafting, organizing documents, preparing recommendations, and internal case preparation may all constitute work having begun. Before Work Begins If a purchaser requests cancellation before meaningful work has begun, a full or substantial refund may be available, subject to payment-processing fees, authorized third-party costs, and any specific service terms. After Work Has Begun Once meaningful personalized work has begun, some or all of the service fee may become non-refundable because staff time and organizational resources have already been committed. We may issue a partial refund for work not yet completed where appropriate. After A Customized Deliverable Is Completed Or Delivered Once a customized report, advocacy letter, assessment, documentation package, case review, template set, or other personalized deliverable has been substantially completed or delivered, the related portion of the fee is generally non-refundable except where required by law or where we determine that a material service failure justifies another remedy. Ongoing Support Packages For services that include support over a stated period, the value of work already provided may include the initial review, prepared materials, correspondence, follow-up analysis, reserved support availability, and other completed components. A refund request made after substantial use may therefore result in no refund or only a partial refund. Priority Or Rush Service Where a service includes priority handling, expedited work, or a rush component, the priority or rush portion may become non-refundable once expedited review or scheduling has begun because capacity has been reserved or work has been prioritized over other matters. Client Cancellation A purchaser may request cancellation of a service by contacting us. The amount refundable, if any, will depend on the stage of work, completed deliverables, reserved capacity, costs already incurred, and any specific terms shown at purchase. Client Delays And Missing Information If a service cannot proceed because the purchaser does not provide requested information, evidence, clarification, approval, or other necessary materials, the service may be placed on hold. Delays caused by missing client information do not automatically create a right to a refund for work already completed. Abandoned Or Unresponsive Cases If a purchaser becomes unresponsive for an extended period, we may close or archive the service after reasonable attempts to obtain required information. Work already completed remains chargeable. Whether unused future work is refundable or credited will depend on the service, elapsed time, and circumstances. Changes In Scope A purchaser who requests work materially beyond the purchased service may need to purchase an additional service, upgrade, or agree to a revised scope. A refund is not automatically available simply because the original service does not include additional work that was never part of the purchase. Customer Deadlines Purchasers are responsible for identifying and communicating relevant platform, regulatory, legal, court, arbitration, filing, or other deadlines. We cannot guarantee completion before a deadline when a request or required information is provided too late for reasonable performance. Missed deadlines caused by late or incomplete customer information do not automatically make completed work refundable. POPW Unable To Complete A Service If we determine that we cannot complete a purchased service, we will review the work already performed and generally refund the portion attributable to work we will not provide. If no meaningful work has been completed, a full refund will normally be appropriate, subject to lawful external costs. Customized Documents Customized advocacy letters, reports, case assessments, timelines, documentation packages, communication templates, evidence packages, and similar deliverables are created for a specific purchaser and are not equivalent to ordinary returnable merchandise. Refund eligibility is therefore tied to the stage of preparation and delivery. Errors In A Deliverable If you believe a paid deliverable contains a material factual, formatting, or service error attributable to People Over Platforms Worldwide, contact us promptly and identify the issue. Where appropriate, we may correct, revise, or reissue the deliverable before considering whether a refund or credit is warranted. Customer-Provided Information We are not responsible for errors or reduced usefulness caused by materially inaccurate, incomplete, misleading, outdated, or omitted information supplied by the purchaser. If new facts are provided after completion, additional work may be required and does not automatically make the original deliverable refundable. Changes After Delivery A later platform decision, corporate response, policy change, regulatory development, new evidence, account change, legal development, or other event occurring after delivery does not mean the original service was defective and does not automatically create a right to a refund. Access To Delivered Digital Files Users are responsible for downloading, saving, and retaining delivered files within a reasonable period where access is provided electronically. If a file link expires or a user loses a copy, we may attempt to provide another copy where available, but permanent storage or indefinite re-delivery is not guaranteed. No Guaranteed Results Purchasing a service does not guarantee account restoration, reversal of a corporate decision, acceptance of an appeal, response from a company or platform, regulatory action, legal success, financial recovery, media coverage, or any other particular outcome. Fees compensate People Over Platforms Worldwide for the work and services described at purchase rather than for a guaranteed result. Third-Party Decisions Meta, Facebook, Instagram, other platforms, corporations, regulators, courts, lawyers, payment providers, government bodies, and other independent organizations control their own decisions and processes. An unfavorable third-party outcome does not by itself mean our service was not performed and is not by itself grounds for a refund. Purchaser Review Of Materials Purchasers are responsible for reviewing personalized materials for factual accuracy before using or submitting them. If a purchaser notices an error or believes an important fact was omitted, they should contact us before relying on the material where reasonably possible. Independent Professional Advice Our services are advocacy, information, education, documentation, and support services and are not legal representation. A purchaser's later decision to consult a lawyer, accountant, regulator, technical professional, or other specialist does not automatically make a completed People Over Platforms Worldwide service refundable. Shop Purchases This section applies to physical merchandise sold through the People Over Platforms Worldwide shop. The shop may use third-party print-on-demand, fulfillment, shipping, or ecommerce providers, and some products may be made specifically after an order is placed. Made-To-Order Products Because many print-on-demand items are produced specifically for an order, change-of-mind returns or exchanges may be limited once production has begun. Product-specific terms displayed at checkout or by the fulfillment provider may also apply. Damaged Or Defective Items If merchandise arrives materially damaged or defective, contact us within a reasonable time and provide the order details and clear photographs where requested. Depending on the circumstances, we may arrange a replacement, refund, store credit, or another appropriate remedy. Incorrect Items If you receive a materially different product, size, or item from what was ordered because of a fulfillment error, contact us with the order information and photographs if requested. We will work with the fulfillment provider to determine an appropriate replacement, refund, or correction. Sizing And Personal Preference Unless required by law or permitted by the applicable product terms, an item that was correctly produced but does not fit as expected or is no longer wanted may not qualify for a refund where the item was made to order. Customers should review available size charts and product descriptions before ordering. Product Appearance Minor differences in colour, placement, printing, texture, or appearance may occur because of screen settings and normal production variation. Minor variation that does not amount to a defect does not necessarily qualify for a refund. Discontinued Or Unavailable Products If an ordered product becomes unavailable before fulfillment and cannot reasonably be substituted with the purchaser's agreement, we will normally cancel the affected item and issue an appropriate refund. Gift Purchases Refunds for gift purchases are generally returned to the original purchaser and original payment method. We may be unable to issue cash directly to the gift recipient unless required by law or supported by the payment system. Shipping Estimates Shipping and delivery times are estimates unless expressly stated as guaranteed. Carrier delays, customs processing, severe weather, remote delivery locations, labour disruptions, and other events outside our control may affect delivery. Incorrect Shipping Address Customers are responsible for entering an accurate shipping address. If an order has not yet entered fulfillment, we may try to correct the address. Once an order is in production or has shipped, address changes may be impossible and additional costs may apply. Lost Packages If tracking indicates that a package may be lost in transit, contact us so we can review the shipment and, where applicable, work with the carrier or fulfillment provider. Replacement or refund eligibility may depend on the carrier investigation and applicable law. Tracking Shows Delivered If tracking shows a package as delivered but you cannot locate it, first check the delivery area, household members, building staff, neighbours, and carrier information. We may assist with a carrier or fulfillment inquiry, but a carrier's delivery confirmation may affect refund eligibility. Stolen Packages People Over Platforms Worldwide is not automatically responsible for theft after a carrier has completed delivery. We may assist with available carrier or fulfillment processes, but replacement or refund eligibility depends on the circumstances, provider rules, and applicable law. Customs, Duties And Import Charges International customers may be responsible for customs duties, import taxes, brokerage charges, or similar government or carrier fees. These external charges are generally not refundable by People Over Platforms Worldwide unless we collected and are legally required to refund them. Return Shipping Where a physical return is required, responsibility for return shipping depends on the reason for the return, product terms, fulfillment provider requirements, and applicable law. We may provide instructions before an item is returned. Digital Products And Downloads If we offer non-custom digital products, downloads, templates, guides, or paid resources in the future, the product-specific refund terms displayed at purchase will apply together with this Policy. Immediate Digital Access Where a digital product is delivered or made available immediately after purchase, refund rights may be limited after access, download, or use has begun, subject to applicable consumer law. Duplicate Digital Purchases If the same digital item is unintentionally purchased more than once, contact us so we can verify the transactions and consider an appropriate correction or refund. Inaccessible Or Defective Digital Files If a purchased digital file is corrupted, materially incomplete, or inaccessible because of an issue attributable to us, contact us so we can attempt to provide a working copy, correct the file, or provide another appropriate remedy. Paid Memberships Or Plans If we offer paid memberships, subscription resources, support plans, or other recurring programs, the billing frequency, included benefits, cancellation rules, renewal terms, and any minimum commitment will be disclosed when the plan is purchased. Cancellation Of Future Renewals Cancelling a recurring paid plan generally stops future renewal charges after cancellation becomes effective. Unless required by law or stated otherwise, cancellation does not automatically refund an already-started billing period or benefits already used. Changes To Paid Plans If we materially change or discontinue a paid plan, we will handle prepaid unused amounts reasonably and in accordance with the applicable plan terms and law. This may include continued access for a transition period, a credit, or an appropriate partial refund. Bundled Services If a package or bundle contains multiple services or benefits, refund eligibility may be calculated based on the components already delivered, used, started, or reserved rather than treating the entire bundle as unused. Payment Plans And Installments If installment payments are offered, cancellation of future installments does not automatically refund work already completed or erase amounts already due for services provided. Specific payment-plan terms may apply. Custom Agreements Partnerships, sponsorships, advertising placements, legal-partner arrangements, corporate collaborations, and similar relationships may involve custom written terms. Those specific agreements govern cancellation, refund, notice, deliverables, and termination where they address those subjects. Cancellation Before Work Or Placement Begins Where no specific agreement governs and a paid partnership or advertising arrangement is cancelled before meaningful preparation, placement, production, or reserved work begins, we may consider a full or partial refund based on costs already incurred. After Placement Or Deliverables Begin Once advertising is published, sponsorship benefits begin, custom profile or campaign work is produced, placement is reserved, or other agreed deliverables are provided, the corresponding fees may become non-refundable. Terminated Partnerships If a relationship ends because of a material breach, fraud, unlawful conduct, misrepresentation, reputational or safety concerns, or another serious violation of agreed terms, refund eligibility will depend on the agreement, work already performed, benefits already received, and applicable law. Unused Future Deliverables Where a long-term agreement ends early and future prepaid deliverables will not be provided, we may consider an appropriate credit or partial refund unless the written agreement provides otherwise. Campaign Contributions Payments or contributions connected with a campaign may be treated as donations, purchases, sponsorships, or event payments depending on how the campaign is structured. The applicable section of this Policy and any campaign-specific terms will govern. Fundraising Events If we offer paid fundraising events, tickets, registrations, or similar activities, event-specific cancellation and refund terms may be displayed at registration and may depend on venue costs, deposits, capacity limits, and timing. Cancelled Events If People Over Platforms Worldwide cancels a paid event and does not provide a replacement or rescheduled equivalent, we will generally refund the ticket or registration amount paid to us, subject to lawful non-refundable external charges. Rescheduled Events If an event is rescheduled, tickets or registrations may remain valid for the new date. Where appropriate, attendees who cannot attend the new date may be offered a refund, credit, or other option depending on the circumstances and event terms. Third-Party Fundraisers If an independent person or platform organizes a fundraiser involving People Over Platforms Worldwide, the organizer or payment provider may control payment and refund processing. We cannot refund funds we did not receive or control. Promotional Pricing Discount codes, sale pricing, promotional offers, limited-time rates, or other special pricing apply only according to the terms of the offer and generally cannot be applied retroactively to earlier completed purchases. Refunds On Discounted Purchases If a discounted transaction is refunded, the maximum cash refund is generally limited to the amount actually paid for the refundable portion of the transaction, not the undiscounted retail value. Credits Where we issue a service or account credit, the credit may be subject to an expiry date, usage restriction, non-transferability, or other terms disclosed when it is issued. Unless expressly stated, credits are not automatically redeemable for cash. Complimentary Or Free Services A free, complimentary, donated, or fully discounted service has no cash purchase price to refund. If a problem occurs, we may choose to correct, repeat, replace, or discontinue the service as appropriate. Promotional Bundles Where a promotion includes multiple items or services for one combined price, refund calculations may take into account the value of components already used or delivered and the actual amount paid. Payment Failures If a payment fails, is declined, or remains pending, a service or order may not begin until payment is successfully completed. A failed payment does not create a refund because no completed charge may exist. Duplicate Or Incorrect Charges If you believe you were charged twice or charged an incorrect amount, contact us promptly with the transaction details. We will review our records and work with the payment provider where appropriate. Contact Us Before A Chargeback If you believe a transaction was incorrect, unauthorized, duplicated, or eligible for a refund, we encourage you to contact us first so we have an opportunity to investigate and resolve the issue. This does not limit any lawful right to dispute a payment with your bank or payment provider. Chargeback Investigations If a chargeback or payment dispute is filed, we may provide the payment processor or financial institution with relevant transaction records, service descriptions, delivery information, communications, refund-policy terms, and other information reasonably necessary to respond to the dispute, subject to our Privacy Policy and applicable law. False Or Abusive Chargebacks Knowingly filing a false chargeback, claiming that a legitimately authorized transaction was fraudulent, or using a payment dispute to avoid paying for work knowingly received may constitute misuse of our services and may result in suspension of future service, collection of valid amounts owed, or other lawful action. Fraudulent Transactions Transactions associated with suspected fraud, stolen payment credentials, identity theft, falsified information, or other unlawful activity may be cancelled, withheld, investigated, or refunded to the verified payment source as appropriate. Misuse Of Services We may refuse or terminate services where a purchaser uses them to harass, threaten, defraud, impersonate, exploit, or harm others, or where the purchaser materially violates our Terms of Use. Refund eligibility in these situations depends on work already completed, costs incurred, the nature of the violation, and applicable law. Suspended Or Terminated Services If we suspend or terminate a service because of serious purchaser misconduct, completed work remains chargeable. We may decline to refund amounts attributable to work already performed or resources already committed, while unused prepaid portions may be reviewed where appropriate and legally required. Refund Abuse Repeated, deceptive, or bad-faith refund requests may be treated as misuse. This does not prevent a person from raising legitimate concerns or exercising lawful consumer, payment, or other rights. How To Request A Refund To request a refund, cancellation, return, replacement, or correction, contact People Over Platforms Worldwide using the payment or support contact information published on our website. Include your name, email used for the transaction, date, order or transaction number if available, the item or service involved, and a clear explanation of the issue. Supporting Evidence Depending on the request, we may ask for photographs of damaged merchandise, screenshots of payment errors, correspondence, tracking information, receipts, or other evidence reasonably necessary to review the request. Request Timeframes Requests should be submitted as soon as reasonably possible after the issue is discovered. Certain product, shipping, event, payment-provider, or service issues may have specific time limits because evidence becomes unavailable or third-party claim windows expire. Applicable statutory rights are not reduced by an internal timeframe where the law provides otherwise. Review Time We aim to review refund and cancellation requests within a reasonable timeframe. Complex cases, fraud concerns, third-party provider investigations, missing information, high volume, or international payment issues may require additional time. Approved Refund Timing Once we approve and issue a refund, the payment provider, bank, card network, or financial institution controls how quickly the credit appears in the recipient's account. Posting times vary and are outside our direct control. Refund Confirmation Where available, we may provide confirmation that a refund has been submitted to the payment provider. A refund confirmation does not mean that the purchaser's bank has already posted the funds. Currency Conversion Payments and refunds may be affected by exchange rates when the purchaser's account uses a different currency from the transaction currency. Because exchange rates can change, the amount returned in the purchaser's local currency may differ from the original local-currency amount charged. Foreign Transaction And Bank Fees Banks, card issuers, PayPal, or other payment providers may charge foreign transaction, currency conversion, intermediary, or other fees. These external fees are generally controlled by the provider and are not refundable by People Over Platforms Worldwide unless we collected them directly and are required to refund them. GST, HST And Other Taxes Where tax was collected on a refundable taxable transaction, the tax portion will be handled in accordance with applicable tax rules. A refund may require corresponding adjustments to our transaction and accounting records. Customs And Import Taxes Customs duties, import taxes, brokerage charges, or similar fees paid directly to governments, carriers, or customs intermediaries are generally outside our control and may not be refundable by us. Payment Providers Payments and refunds may be processed through Wix, PayPal, card processors, banks, or other authorized providers. Their processing rules, technical limitations, fraud controls, and timelines may affect how a refund can be completed. Fulfillment Providers Shop refunds, replacements, shipping claims, and defective-product investigations may depend on information or decisions from third-party manufacturers, print-on-demand providers, fulfillment companies, or carriers. Authorized Third-Party Costs If a purchaser specifically authorizes a non-refundable third-party expense to be incurred on their behalf, that cost may be deducted from an otherwise available refund to the extent permitted by law and disclosed or reasonably understood when the cost was incurred. Transactions We Cannot Reverse Directly Where a payment was made to or retained by an independent third party rather than People Over Platforms Worldwide, we may be unable to issue or control the refund. We may provide available information to help the user identify the appropriate provider. Exceptional Circumstances This Policy sets out our normal rules, but we may consider exceptional circumstances individually. Where fairness reasonably warrants it, we may choose to issue a refund, partial refund, credit, replacement, extension, or other accommodation even where the ordinary policy would not require one. Discretion Does Not Create A General Entitlement An exception granted in one situation does not automatically create an obligation to grant the same exception in every other case. Relevant circumstances may differ, and each discretionary decision may be considered on its own facts. Consumer Rights Nothing in this Policy is intended to exclude, restrict, or override any right, remedy, guarantee, cooling-off right, refund right, chargeback right, or other protection that cannot lawfully be excluded under applicable consumer protection, payment, ecommerce, or other law. Accessibility And Refund Requests If an accessibility barrier makes it difficult to submit a refund or cancellation request through the ordinary process, contact us and we will make reasonable efforts to provide an accessible alternative method where available and appropriate. Severability If a provision of this Policy is found invalid or unenforceable in a particular jurisdiction, the remaining provisions continue to apply to the extent permitted by law, and the affected provision will be limited or interpreted as necessary where possible. Changes To This Policy We may update this Policy to reflect changes in our services, shop, donations, payment providers, partnerships, programs, legal requirements, refund practices, or website. The current version will be posted on our website with an updated date. Which Version Applies Unless applicable law or a specific agreement requires otherwise, the version of the Policy in effect when a transaction was made will generally be relevant to that transaction, together with any specific terms accepted at purchase. Contact About Refunds And Payments Questions or requests concerning refunds, cancellations, returns, replacements, donation issues, payment errors, or transaction disputes should be directed to People Over Platforms Worldwide using the current contact information published on our website. Do not send complete payment-card numbers, passwords, authentication codes, or other unnecessary sensitive credentials by email. Refund Policy Last Updated: August 10, 2026 These Terms of Use outline the rules and conditions governing access to and use of the People Over Platforms Worldwide website, services, and resources. By using this website, you agree to follow these terms and our related policies.

Learn about People Over Platforms Worldwide, our mission, story, leadership, values, advocacy, and work advancing people’s rights, digital rights, and corporate and platform accountability. About Us People Over Platforms Real people. real support. real results. Supporting individuals and promoting fairness, transparency, and accountability across digital and institutional systems. Our Mission We exist to promote fairness, transparency, and accountability. Supporting individuals and promoting fairness, transparency, and accountability across digital and institutional systems. Our mission is to provide the tools, resources, and support peoples need to navigate complex systems and stand up for what's right. Your rights. your voice. our mission 66,000+ Petition Signatures And growing every day. 1 Global Movement Uniting voices across borders and platforms. Countless Lives Impacted Through support, guidance, and collective action. Our Approach Clarity. Structure. Action. Supporting individuals and promoting fairness, transparency, and accountability across digital and institutional systems. 01 Understand We break down complex situations and clarify the key issues. 02 Strategize We build a clear plan and provide the tools and guidance you need. 03 Take Action We support you through every step toward the best possible outcome. You're not alone. Your voice matters. Your rights matter. Supporting individuals and promoting fairness, transparency, and accountability across digital and institutional systems. JOIN THE MOVEMENT EXPLORE OUR SERVICES

People Over Platforms Worldwide advances people’s rights through advocacy, digital rights, corporate and platform accountability, education, resources, campaigns, and support worldwide. Protecting Individual Rights in the Face of Corporate and Administrative Power Advancing digital rights, consumer protection, due process, and regulatory accountability. Learn More Browse Services Hold Platforms Accountable Join thousands calling for fair enforcement, transparency, and real human support. SIGN THE PETITION Your Voice Creates Change Join 66,000+ people in demanding accountability. Together, we're calling on major platforms and decision makers to implement fair processes, transparent policies, and real human support. Fight unfair account disabling by AI on major platforms. Hold Big Tech accountable for real human support. Restore access to innocent users wrongfully deplatformed. Get Help & Resources Facing an account issue? You are not alone. Access support, request a case review, or explore tools and guidance for platform related issues. We're here to help you take the next step. Explore Our Services Explore our range of services designed to review, strengthen, and support your digital accounts through structured analysis, advocacy, and documentation. Browse Services Contact Support Direct support for general questions, account concerns, and guidance. Get Help Real Support, Real Solutions. We combine advocacy with practical support to make sure people are not left behind. Explore Resources Guides and tools for navigating platform issues and available options. Browse Resources Latest Updates & More Get The Gear, Behind The Movement Apparel and items connected to the movement. View Shop Support The Work Behind This Movement Your donation helps us continue advocacy, provide resources, and fight for human and digital rights worldwide. DONATE TODAY

Find answers to frequently asked questions about People Over Platforms Worldwide, including our advocacy, services, resources, petitions, digital rights, platform accountability, privacy, donations, and support. FAQ Need help finding something? Browse the categories below to quickly find the information you’re looking for. About People Over Platforms Services & Case Support Services & Legal Boundaries Petitions, Campaigns & Advocacy Education & Legal Resources Donations, Funding & Refunds Partnerships & Sponsorships Volunteering & Community Governance & Organizational Structure Shop & Orders News, Media & Stories Membership & Website Accounts Privacy & Data Technical Support Contact & Support Global Access & Accessibility What is People Over Platforms Worldwide? People Over Platforms Worldwide is a federally incorporated Canadian nonprofit organization focused on people’s rights, digital rights, platform accountability, business and corporate accountability, public education, advocacy, resources, and support for people affected by harmful or unfair organizational decisions. Why is it called “People Over Platforms”? The name reflects our belief that people should not be treated as disposable data points or secondary to the systems, policies, technologies, or business interests of powerful organizations. Our work emphasizes fairness, transparency, accountability, meaningful human review, and access to remedies. Who founded People Over Platforms Worldwide? People Over Platforms Worldwide was founded by Brittany Watson-Smith, who serves as Founder and Chief Executive Officer. What led to the creation of the organization? The organization grew from advocacy surrounding wrongful social-platform account disablements and the lack of meaningful support or appeal options available to affected users. That work expanded into a broader nonprofit mission focused on digital rights, corporate accountability, access to information and remedies, and people’s rights in modern systems. Is People Over Platforms only about social media? No. Social-platform accountability remains an important part of our work, but our broader mission includes digital rights, business and corporate accountability, automated decision-making, access to remedies, consumer and user rights, public education, and other issues where people may be harmed by powerful systems or organizations. Is People Over Platforms a charity? No. People Over Platforms Worldwide is an incorporated nonprofit organization, not a registered charity. Donations are therefore not eligible for official Canadian charitable tax receipts unless that status changes in the future. Is People Over Platforms independent? Yes. People Over Platforms Worldwide is an independent nonprofit organization. We are not owned or controlled by Meta, another digital platform, a corporation, a political party, or a government body. What is the mission of People Over Platforms Worldwide? Our mission is to advance and protect people’s rights in the modern digital environment, strengthen accountability among platforms, businesses, corporations, and other powerful institutions, and provide advocacy, education, resources, support, and public-interest initiatives that improve fairness, transparency, due process, safety, and meaningful human accountability. What does People Over Platforms actually do? Our work can include advocacy campaigns, petitions, public education, digital-rights resources, legal-resource information, case-support services, documentation and advocacy materials, research, news and public-interest communications, partnerships, community engagement, and efforts to improve accountability and access to remedies. Does the organization provide legal representation? No. People Over Platforms Worldwide is not a law firm and does not provide legal representation or individualized legal advice. We may provide advocacy support, educational information, legal-resource information, documentation assistance, templates, escalation guidance, and referrals to appropriate external resources. Who does the day-to-day work? The organization is currently founder-led, with day-to-day operations managed by the Founder and CEO. As People Over Platforms grows, we intend to expand our volunteer, professional, governance, and partnership capacity. How is People Over Platforms accountable? The organization operates under its governing documents, applicable nonprofit law, financial and organizational recordkeeping requirements, published policies, and its public-interest mission. We also aim to communicate clearly about our work, funding, services, partnerships, and limitations. What services does People Over Platforms offer? Current services include advocacy letters, case follow-up and escalation support, documentation and evidence packages, digital account reviews, account protection and risk assessments, premium case reviews, and complete case-support packages. Available services, prices, timelines, and inclusions are listed on our Services page. Who are the services for? Services are designed for individuals, creators, professionals, and businesses dealing with account restrictions, disablements, platform enforcement, support failures, or related digital-account problems. Some services may also be useful for other corporate or organizational disputes depending on the circumstances. Do your services guarantee that my account will be restored? No. We cannot guarantee restoration, reversal, compensation, a response, or any particular outcome. Decisions remain with the platform, corporation, regulator, court, or other third party involved. Can you contact a platform or company on my behalf? Some services include advocacy materials, communication templates, escalation guidance, or support letters that can strengthen your outreach. Unless expressly stated as part of a service, People Over Platforms does not act as your legal representative or take control of a third-party account or dispute. What is an Advocacy Letter? An Advocacy Letter is a professionally prepared letter based on the information you provide, designed to clearly communicate your concerns, requested remedy, and supporting facts to a platform, company, organization, or other recipient. What is Case Follow-Up & Escalation Support? This service helps you review developments after an appeal or request has been submitted, understand responses you receive, identify reasonable next steps, and organize follow-up or escalation communications during the service period. What is a Documentation & Evidence Package? This service organizes your case into a clearer professional record, which may include a summary, timeline, supporting evidence, key events, and other materials that can help you communicate or escalate your situation. What is a Priority Digital Account Review? A Priority Digital Account Review is a structured review of a restricted or disabled account situation that identifies key issues, possible escalation pathways, appeal messaging considerations, and recommended next steps. What is an Account Protection & Risk Assessment? This service is designed to identify account risks, vulnerabilities, or activity patterns that may increase the chance of restrictions or enforcement, and to provide practical recommendations for improving account stability and preparedness. What is the Premium Digital Case Review? The Premium Digital Case Review is a more comprehensive service for complex account suspensions or high-impact cases. It may include detailed analysis, advocacy materials, escalation guidance, communication templates, checklists, tracking tools, and follow-up support as described on the service page. What is the Complete Case Support Package? The Complete Case Support Package provides broader end-to-end case preparation and strategic support over a longer service period. It can include case analysis, documentation, advocacy materials, escalation planning, templates, progress tracking, and follow-up clarification within the package scope. What information may I need to provide for a service? Depending on the service, we may ask for account information, platform notices, timelines, screenshots, correspondence, appeal history, relevant evidence, and a description of the impact. Do not send passwords, authentication codes, backup codes, or unnecessary sensitive information. Can you review screenshots and evidence? Yes, where relevant to the service purchased. We may review screenshots, notices, correspondence, timelines, or other documents you provide to understand the case and prepare the requested materials. Do you help with appeals? Yes, in the sense that some services help you prepare appeal messaging, advocacy materials, evidence organization, follow-up communications, or escalation strategies. We do not control the appeal system or decision of the third-party platform or company. Can you tell me whether I should sue? No. Deciding whether to pursue litigation requires individualized legal advice. We can provide general legal-resource information and help you organize facts or documentation, but you should consult a qualified lawyer or paralegal for advice about your legal options. Can businesses use your services? Yes. Businesses, creators, professionals, and organizations affected by platform or corporate decisions may use relevant services where the issue falls within the scope of the service. How long do services remain active? Service periods vary by package and are shown on the Services page. Some are short, one-time services, while others include follow-up support for a longer defined period. What happens after I purchase a service? You will be asked to provide the information needed for the selected service. We review the submitted materials, prepare the included deliverables, and communicate with you according to the service scope and timeline. What is the difference between a People Over Platforms service and legal advice? People Over Platforms services can provide advocacy support, case organization, documentation, educational information, communication materials, escalation guidance, and practical assistance. Legal advice involves applying the law to your individual circumstances and advising you about your legal rights or legal strategy, which should come from a qualified legal professional. Can a People Over Platforms service replace hiring a lawyer? No. Our services can help you organize, understand, document, communicate, and advocate around a problem, but they do not replace a lawyer or paralegal when individualized legal advice, representation, litigation, or another regulated legal service is required. Does buying a service create a lawyer-client relationship? No. Purchasing a People Over Platforms service does not create a lawyer-client, paralegal-client, or other professional legal relationship with People Over Platforms Worldwide. Are People Over Platforms advocacy letters legal documents? An advocacy letter is a professional communication prepared to help present your situation clearly and persuasively. It is not a court filing, legal opinion, or document prepared by a lawyer unless that is expressly stated in a separate arrangement. Can People Over Platforms represent me in court? No. People Over Platforms Worldwide does not represent clients in court. If you require court representation or legal advice about a proceeding, you should consult a qualified lawyer or paralegal where permitted. Can People Over Platforms represent me in arbitration or a tribunal? No, unless a future service expressly states otherwise and the organization is legally authorized to provide that representation. Our current support is focused on advocacy, education, documentation, resources, and strategic guidance rather than legal representation. Can People Over Platforms tell me whether a company broke the law? We can provide general educational information and help identify issues or resources that may be relevant, but we do not provide a legal opinion determining that a particular person or company violated the law. Can People Over Platforms interpret a contract, Terms of Service, or law for me? We may explain publicly available language in general educational terms and help identify questions or issues to investigate. We do not provide individualized legal interpretation or a legal opinion about how a contract or law applies to your specific case. Can People Over Platforms refer me to a lawyer or other professional? We may provide general referral information, public directories, legal resources, or introductions to appropriate professionals or partner organizations where available. A referral does not guarantee that the professional will accept the matter or achieve a particular outcome. Does People Over Platforms receive referral fees from lawyers? Any referral, partnership, advertising, sponsorship, or professional relationship must comply with applicable law, professional rules, and the organization’s policies. We do not represent that a referral is based on a paid arrangement unless that relationship is appropriately disclosed. Can People Over Platforms help me prepare before I speak with a lawyer? Yes. Depending on the service or resource, we may help you organize a timeline, evidence, correspondence, key facts, questions, and other materials so you can communicate your situation more clearly to a legal professional. Can People Over Platforms file a lawsuit, complaint, or legal claim for me? We do not file lawsuits or act as your legal representative. We may provide general information about complaint pathways or help organize supporting materials, but you remain responsible for submissions unless a qualified external professional has formally agreed to represent you. Can People Over Platforms tell me which legal option is best? We can explain general differences between possible pathways and provide educational resources, but choosing a legal strategy based on your individual circumstances requires professional legal advice. Can People Over Platforms help with regulator or ombudsman complaints? We may provide general information, documentation support, templates, or guidance about publicly available complaint pathways. We cannot guarantee that a regulator, ombudsman, platform, corporation, or other body will accept, investigate, or resolve a complaint. Will People Over Platforms keep supporting me if my issue becomes a legal case? Support depends on the service purchased, its scope and active period, and whether continued involvement is appropriate. If a matter becomes litigation or requires legal representation, we may recommend that you obtain advice from a qualified legal professional. What is the main People Over Platforms petition about? Our flagship petition grew from widespread reports of wrongful or unexplained account disablements, inadequate support, automated enforcement, and limited access to meaningful appeals. It calls for stronger accountability, fairer processes, human review, transparency, and effective remedies. Does signing the petition cost money? No. Signing our petition is free. Does People Over Platforms receive money when someone signs the petition? No. Petition signatures are not payments, and signing does not create a financial obligation. What does signing a petition actually do? A petition demonstrates public support, documents the scale of an issue, helps build community pressure, supports media and advocacy outreach, and can be used to show platforms, policymakers, regulators, researchers, and other stakeholders that a problem affects many people. Does a petition legally force a corporation to act? No. A petition generally does not legally compel a corporation to change a policy or decision. It is an advocacy tool used to demonstrate support, increase visibility, and strengthen calls for action. Can I share my experience through the petition? Where the petition provides a comment or story field, you may be able to share your experience. Please avoid including unnecessary sensitive personal information in content intended for public display. Does People Over Platforms use petition comments in advocacy? We may summarize, categorize, quote, or analyze public petition comments for advocacy, public education, research, news, media, or public-interest reporting where appropriate. Private contact details are treated differently from content intentionally submitted for public display. Can I remove or correct petition information? If the information is stored or controlled by People Over Platforms Worldwide, you may contact us to request a correction or deletion, subject to applicable legal, technical, archival, and recordkeeping limitations. If the information is held by a third-party petition platform, you may also need to contact that platform. Does signing the petition make me a member of the nonprofit? No. Signing or supporting a petition does not make you a corporate member, director, employee, or legal representative of People Over Platforms Worldwide. Do campaigns focus only on Meta? No. Meta-related account enforcement remains an important area of work, but People Over Platforms may support campaigns involving other platforms, businesses, corporations, technologies, or accountability issues that align with our mission. How can I help a campaign? You can sign and share petitions, submit relevant experiences, share campaign materials, follow campaign updates, participate in public actions where appropriate, volunteer, donate, or help connect the organization with media, professionals, researchers, or other potential partners. Can People Over Platforms work with other organizations on campaigns? Yes. We may collaborate with nonprofits, advocacy groups, researchers, legal professionals, media, community organizations, and other partners when the relationship supports our mission and the specific campaign. Are People Over Platforms campaigns politically partisan? People Over Platforms Worldwide is not affiliated with a political party. Our advocacy may address laws, regulations, corporate practices, or public policy issues when they affect our mission, but the organization is not established to promote a political party or candidate. Are campaign results published? Where practical, we may publish major milestones, outcomes, developments, media coverage, or lessons learned through our News section, campaign pages, email updates, or social media. Can campaigns continue without a petition? Yes. Advocacy may include public education, research, media outreach, corporate engagement, regulatory information, community organizing, partnerships, reports, or other activities that do not require a petition. What is the purpose of the Education & Legal Resources section? The goal is to make complicated digital-rights, accountability, consumer, complaint, and legal-resource information easier to understand and use. Resources may help people document problems, understand available pathways, prepare professional communications, and identify places to seek additional assistance. Are your educational resources legal advice? No. Our resources are general educational and informational materials. They do not replace advice from a qualified lawyer or paralegal who can assess your individual situation. Do you provide small claims court information? Yes. Our Legal Resources may include general information and external links relating to small claims courts, complaint bodies, ombudsman services, consumer-protection resources, regulators, and other possible avenues for resolving disputes. Do your resources explain how to document evidence? Yes. We may provide guidance on creating timelines, saving notices and correspondence, taking useful screenshots, organizing files, and keeping records that can help you explain what happened. Do you provide appeal or complaint templates? We may provide general examples, templates, or educational tools. Customized advocacy or appeal materials may also be available through paid services. Do resources cover automated decision-making and AI? Yes. Our educational and advocacy work may address automated moderation, algorithmic decision-making, AI systems, human review, transparency, accountability, and how automated decisions can affect people. Can your resources guarantee a successful appeal or complaint? No. Resources can help you prepare and understand your options, but no guide, template, or strategy can guarantee that a company, platform, regulator, court, or other organization will agree with you. Do you explain consumer rights? We may provide general information about consumer and user rights, complaint pathways, regulators, and external resources. Because rights vary by jurisdiction and circumstance, users should verify applicable legal information or obtain professional legal advice when needed. Can journalists, researchers, or advocacy groups use your resources? Yes, subject to the terms, attribution requirements, copyright restrictions, and any specific permissions stated on the resource. Organizations interested in broader reuse or collaboration can contact us. Are the resources updated? We review and update resources as our capacity allows and as laws, platform processes, technologies, or available complaint pathways change. Users should check publication or update dates and verify time-sensitive information. Can I suggest a new resource topic? Yes. Suggestions are welcome through our contact channels, although submitting an idea does not guarantee that a resource will be created. Do you provide scam and account-safety information? We may publish educational information about support scams, fake recovery services, impersonation, account security, evidence preservation, and other digital-safety issues that align with our mission. Do you provide country-specific legal advice? No. We may link to country- or region-specific public resources where available, but we do not provide individualized legal advice about the laws of a particular jurisdiction. What should I do if I need legal advice? Consider contacting a licensed lawyer or paralegal in the jurisdiction and area of law relevant to your situation. Our website may provide general legal-resource links to help you identify possible pathways. Where do donations to People Over Platforms go? Donations support the nonprofit’s mission and operations, which may include advocacy, public education, website and technology costs, resources, campaigns, administrative expenses, professional services, outreach, programs, staffing or contractor costs, and other legitimate organizational expenses. Are donations tax deductible? No official Canadian charitable donation receipt is available because People Over Platforms Worldwide is an incorporated nonprofit organization and is not currently a registered charity. Does People Over Platforms issue donation receipts? We may provide transaction confirmations or payment receipts through the donation or payment system. These are not official charitable tax receipts. Can I donate from outside Canada? Online donation availability may depend on the payment methods, currency, country, and technical options supported by our payment providers. International donors should review the checkout information presented at the time of donation. Can I donate without creating a website account? Where our donation form permits guest donations, an account is not required. The exact checkout experience may depend on the Wix donation and payment features currently enabled. Can organizations or businesses donate? Yes, where the donation method supports it. Organizations interested in sponsorship, program support, or a broader relationship may prefer to use our Partnerships page. Does a donation give me priority for services or advocacy? No. A donation does not purchase case support, guarantee a response, influence organizational decisions, or create priority access to services unless a separate paid service is purchased. Are donations used to compensate staff or leadership? Donations may be used for legitimate nonprofit expenses, which can include reasonable compensation for work performed, subject to applicable law, organizational approvals, funding restrictions, and available resources. Donations are not personal gifts to an individual. Does People Over Platforms rely only on donations? No. The organization may also receive service revenue, merchandise revenue, grants, sponsorships, partnerships, in-kind support, and other lawful nonprofit funding. Does People Over Platforms apply for grants? Yes. We may apply for grants and other funding opportunities that align with our mission, eligibility, capacity, and proposed programs. Can I request a refund for a donation? Donation refund eligibility depends on the circumstances, payment method, timing, and our Refund Policy. If you believe a donation was made in error, contact us as soon as possible with the transaction details. Can People Over Platforms refund a payment made through another website? Generally, we can only directly refund transactions that were processed through systems or accounts we control. Payments made to an independent third party may need to be addressed with that provider. What if I was charged twice? Contact us promptly with the transaction information so we can review records under our control. If a duplicate charge was processed by an external payment provider, additional steps with that provider may be required. Should I contact you before filing a chargeback? If you believe a transaction is incorrect, contacting us first may allow us to investigate and resolve the issue more quickly. This does not limit any rights you may have through your financial institution or applicable law. Are donor names or donation amounts public? We do not intentionally publish a donor’s name or donation amount merely because they donated unless the donor has agreed to recognition or the information is otherwise lawfully public. How can I learn more about financial accountability? People Over Platforms maintains organizational and financial records and may publish financial or impact information when appropriate. Grantors, regulators, accountants, banks, or other authorized parties may receive additional information where required. Who can partner with People Over Platforms Worldwide? We welcome appropriate partnership inquiries from nonprofits, businesses, law firms, professionals, researchers, community organizations, media organizations, sponsors, funders, and other groups or individuals whose work or support aligns with our mission. What types of partnerships are available? Potential opportunities may include corporate sponsorships, program or project support, legal and professional partnerships, nonprofit or community collaborations, in-kind contributions, advertising or promotional partnerships, research relationships, and other mission-aligned arrangements. How do I submit a partnership inquiry? Use the Partnership Inquiry form on our website and provide your contact information, organization details if applicable, areas of interest, and a short explanation of how you would like to work with People Over Platforms. Does submitting a partnership inquiry create an agreement? No. An inquiry is only an expression of interest. A partnership exists only after the parties agree to appropriate terms and, where necessary, complete written documentation. Can law firms or legal professionals partner with the organization? Yes. We welcome appropriate inquiries from lawyers, paralegals, legal clinics, firms, legal educators, and other professionals interested in legal oversight, public education, referrals, sponsorship, or other mission-aligned collaboration. Can a business sponsor a specific initiative? Potentially. Program, resource, campaign, event, or project sponsorships may be considered when they align with our mission, independence, policies, and the needs of the initiative. Do sponsors control People Over Platforms’ positions or decisions? No. Funding or sponsorship does not give a sponsor ownership or control over the nonprofit, its advocacy positions, case decisions, or public-interest mission. Do you accept in-kind support? Yes, where useful and appropriate. Examples may include professional expertise, software or technology, design, research assistance, venue or event support, media services, or other resources. Can another nonprofit collaborate with People Over Platforms? Yes. We are open to nonprofit and community collaborations where goals, responsibilities, privacy expectations, and the proposed work are compatible. Can I volunteer instead of becoming a formal partner? Yes. Volunteer opportunities are separate from formal organizational partnerships and may be offered as the organization’s capacity and needs develop. Can I volunteer with People Over Platforms Worldwide? Yes. People Over Platforms Worldwide may recruit volunteers to help expand our advocacy, education, research, communications, community engagement, administration, campaigns, resource development, and other nonprofit work. Available opportunities will depend on the organization’s current needs and capacity. What kinds of volunteer roles may be available? Volunteer opportunities may include research, writing, resource development, campaign support, petition and community engagement, communications, social media, graphic or web support, administrative assistance, outreach, fundraising support, translation, accessibility work, data organization, and other mission-aligned projects. Do I need professional experience to volunteer? Not always. Some roles may require specific skills or experience, while others may be suitable for people who are dependable, willing to learn, and committed to the organization’s mission. Individual opportunity descriptions will explain any requirements. Can students volunteer with People Over Platforms? Yes. Students may be considered for suitable volunteer opportunities, including research, communications, public education, digital-rights work, community outreach, and administrative projects. We cannot guarantee academic credit, placements, references, or supervised practicum requirements unless specifically arranged. Can law students or legal professionals volunteer? Potentially. Law students, lawyers, paralegals, legal researchers, and other legal professionals may be particularly helpful with public legal education, legal-resource research, access-to-justice initiatives, policy research, and appropriate professional oversight. Volunteer involvement does not automatically create a lawyer-client relationship with people using our services. Are volunteer roles remote? Many People Over Platforms activities can be performed remotely because our work is largely digital and serves people across different locations. Some future opportunities may involve local events, meetings, outreach, or other activities that require a specific location. Can people outside Canada volunteer? Potentially, yes. International volunteers may be considered for remote roles when the work, time-zone requirements, privacy considerations, and applicable rules make the arrangement practical. Is there a minimum time commitment for volunteers? Time commitments will depend on the role. Some opportunities may involve a specific project or campaign, while others may require recurring availability. Expectations should be communicated before a volunteer accepts a role. Are volunteers paid? Volunteer positions are unpaid unless an opportunity is expressly identified as a paid employment or contract position. Reimbursement of approved expenses, if any, would be handled separately and does not convert a volunteer role into employment. Does volunteering make me a member, employee, or director of the nonprofit? No. Volunteering does not automatically make someone a corporate member, employee, officer, director, agent, or legal representative of People Over Platforms Worldwide. Will volunteers have access to private supporter or case information? Only where access is necessary for an approved role and appropriate safeguards are in place. Access to personal, case, donor, service, or organizational information should be limited according to responsibilities, confidentiality expectations, privacy requirements, and security practices. Do volunteers have to keep information confidential? Volunteers may be required to follow confidentiality, privacy, security, conduct, and information-handling requirements, particularly when a role involves internal records, unpublished work, supporter information, service information, or other non-public material. Can I volunteer for a specific campaign or project? Where project-specific opportunities are available, yes. People may be able to volunteer for a campaign, research initiative, resource project, event, outreach effort, or other defined activity rather than committing to an ongoing organizational role. Can I volunteer if I have personally experienced platform or corporate harm? Yes. Lived experience can provide valuable perspective, but volunteers are expected to respect privacy, boundaries, organizational policies, and the scope of their role. Volunteering is not a substitute for purchasing a service or obtaining professional legal or mental-health support. How do I apply to volunteer? When volunteer recruitment is open, application instructions will be provided on our website or through an official People Over Platforms channel. Applicants may be asked about their interests, skills, availability, experience, location, and the type of work they would like to support. Does applying guarantee a volunteer position? No. Applications may be reviewed based on current needs, available supervision, relevant skills, privacy or security considerations, project capacity, and overall fit. We may not be able to place every interested applicant. How is People Over Platforms Worldwide governed? People Over Platforms Worldwide is a federally incorporated Canadian nonprofit organization governed by applicable law, its articles, bylaws and other governing documents, its directors and officers, and the organizational policies and procedures adopted as the nonprofit develops. Does People Over Platforms have a board of directors? As a federally incorporated nonprofit, People Over Platforms Worldwide has a corporate governance structure that includes directors. Information about the organization’s current governance and leadership may be updated as the board and organizational structure develop. What is the role of the Founder and CEO? The Founder and CEO leads the organization’s day-to-day operations, strategy, programs, advocacy, communications, partnerships, services, administration, and organizational development, subject to the nonprofit’s governing structure, applicable law, and any approvals required from its directors. What is the difference between a director and the CEO? A director is part of the nonprofit’s governing body and has governance responsibilities under applicable law and the organization’s governing documents. The CEO is responsible for executive leadership and day-to-day management. One person may hold more than one role where legally permitted, but the responsibilities of each role remain distinct. What is the difference between a director, officer, employee, contractor, volunteer, and member? These roles have different legal and organizational functions. Directors govern the corporation, officers hold designated corporate responsibilities, employees and contractors perform work under their respective arrangements, volunteers contribute without employment status, and corporate members have rights defined by the organization’s governing documents and applicable law. Is People Over Platforms a membership organization? People Over Platforms Worldwide has a legal corporate structure governed by its articles and bylaws. A website member account, petition signature, donation, purchase, service purchase, volunteer role, or campaign participation does not by itself make someone a corporate member of the nonprofit. Can someone apply to become a board director? Board recruitment may occur as the organization develops. When opportunities are open, People Over Platforms may seek individuals with governance, legal, financial, nonprofit, technology, digital-rights, fundraising, communications, community, or other relevant experience. Are board directors paid? Director compensation, expense reimbursement, and any separate paid work must comply with applicable law, the organization’s governing documents, conflict-of-interest requirements, and any funding restrictions. Serving as a director does not automatically create a paid position. How are conflicts of interest handled? Directors, officers, staff, contractors, volunteers, and partners may be expected to disclose relevant conflicts of interest and follow applicable legal and organizational requirements. Depending on the circumstances, a person may need to abstain from a decision or take other steps to protect the organization’s independence and integrity. Does People Over Platforms have bylaws? Yes. As a federally incorporated nonprofit, People Over Platforms Worldwide operates under corporate governing documents, including bylaws. These documents may be reviewed and updated through the appropriate corporate process as the organization grows. Does People Over Platforms have Articles of Incorporation? Yes. People Over Platforms Worldwide was federally incorporated in Canada and has corporate articles establishing the organization. Amendments to the articles, where required, must follow the applicable corporate process. Can the organization update its governance documents? Yes. Governing documents and organizational policies can be updated when appropriate, subject to applicable law, the corporation’s articles and bylaws, required approvals, and any filing requirements. How does People Over Platforms protect its independence from sponsors and partners? Partnerships, sponsorships, donations, advertising arrangements, and professional relationships do not give an outside party ownership or automatic control over People Over Platforms Worldwide. The organization aims to preserve independent decision-making and its public-interest mission. How can I raise a concern about People Over Platforms itself? Concerns about the organization, its website, services, privacy practices, accessibility, communications, or conduct can be submitted through the appropriate official contact channel. We may request enough information to understand and review the concern fairly. Does People Over Platforms publish organizational information? We may publish information about our mission, leadership, policies, programs, campaigns, partnerships, funding, impact, governance, and organizational developments when appropriate. Some internal, personal, privileged, security-sensitive, or confidential records are not public. Can People Over Platforms change its mission? Significant changes to the organization’s formal purposes or governing structure would need to follow applicable nonprofit law and the organization’s corporate approval processes. Programs and priorities may evolve over time while remaining connected to the organization’s public-interest purpose. Why does People Over Platforms have an online shop? The shop provides mission-related merchandise and another way for supporters to engage with and financially support the organization. The shop is not the primary focus of People Over Platforms and product availability may change. Is the shop currently active? The shop remains published, but merchandise is not currently a primary organizational focus. Available products, stock, pricing, and fulfillment options may change or be reduced as the organization prioritizes other programs and services. Who fulfills shop orders? Certain merchandise may be produced and fulfilled through third-party print-on-demand providers such as Printful, together with Wix commerce and payment services. Does People Over Platforms physically package and ship every order? Not necessarily. Print-on-demand or other fulfillment partners may produce, package, and ship orders directly to customers. How long does shipping take? Processing and shipping times depend on the product, fulfillment provider, destination, carrier, customs, and other factors. Estimated shipping information shown at checkout or in order communications should be treated as an estimate unless specifically guaranteed. Can I track my order? Where tracking is available, tracking information may be sent through the fulfillment or ecommerce system after the order ships. What if my order arrives damaged or incorrect? Contact us promptly with your order details and clear photos where applicable. We will review the issue under the current Refund Policy and any relevant fulfillment-provider procedures. Can I return an item because I changed my mind or ordered the wrong size? Eligibility for returns or exchanges depends on the product, fulfillment method, and current Refund Policy. Print-on-demand products may have more limited return options for buyer’s-remorse or sizing issues. Are merchandise purchases donations? No. A merchandise purchase is a sale of goods, not a charitable donation. Any net revenue retained by People Over Platforms supports the nonprofit’s operations and mission. Are customs, duties, or import charges included? Unless checkout or the shipping provider specifically states otherwise, customers may be responsible for customs, duties, taxes, or import charges imposed by their jurisdiction. Can I buy merchandise without creating an account? Where guest checkout is enabled, an account may not be required. Available checkout options depend on the Wix commerce settings currently enabled. Will the shop expand in the future? Possibly. The organization may add, remove, redesign, or discontinue products as our priorities, resources, supporter interest, and fulfillment options change. What is the News section for? The News section is where People Over Platforms publishes organizational updates, advocacy developments, public-interest information, campaign milestones, media coverage, resource announcements, commentary, and other information relevant to our mission. Who writes People Over Platforms news posts? News and updates are prepared or approved by People Over Platforms Worldwide. Individual posts may include organizational reporting, commentary, summaries, public information, supporter experiences, or other material appropriate to the topic. Are News posts legal advice? No. News, commentary, summaries, and public-interest information are not individualized legal advice. Can supporter stories be included in News posts? Yes, where appropriate. Public petition comments, submitted stories, testimonials, or experiences may be summarized or featured subject to privacy, consent, editorial, and public-interest considerations. Does submitting a story guarantee publication? No. We may review, edit, decline, anonymize, delay, or choose not to publish a submission. Does People Over Platforms publish media coverage about the organization? Yes. We may link to, summarize, or discuss interviews, articles, broadcasts, or other public coverage involving People Over Platforms Worldwide, its campaigns, or its representatives. Can journalists or researchers contact People Over Platforms? Yes. Journalists, researchers, academics, and other professionals are welcome to contact the organization regarding relevant work, data, advocacy, campaigns, or public-interest issues. Are News posts edited after publication? They may be. We may correct errors, update information, add context, revise formatting, or otherwise maintain published content. Where appropriate, a post may include an update or correction note. Can I share People Over Platforms articles? Yes, you may generally share links to our public articles. Reproducing substantial portions, images, or complete content may require permission and must respect copyright and any applicable terms. How often is the News section updated? There is no guaranteed publishing schedule. We prioritize meaningful developments, organizational announcements, campaigns, resources, and issues that warrant public communication. Do News posts represent official organizational positions? Content published directly by People Over Platforms may reflect the organization’s reporting, analysis, advocacy, or position depending on the post. External material linked or quoted does not necessarily represent our views. Can People Over Platforms publish statistics or research findings? Yes. We may publish anonymized or aggregated statistics, trends, research, surveys, reports, or findings where they support our mission and privacy obligations. Do I need a website account to browse People Over Platforms? No. Most public pages, news, resources, and advocacy information can be viewed without creating a member account. What is a People Over Platforms website account? A website account uses Wix member functionality to provide access to enabled member features, account information, order or transaction features, community functionality, preferences, and other tools that may be available. How do I create an account? Use the Log In or Sign Up option on the website and follow the registration steps provided by Wix Members Area. Does creating an account automatically sign me up for marketing emails? Not necessarily. Newsletter or marketing consent may be handled separately depending on the form or feature involved. Transactional, security, or account-related messages may still be sent when necessary. Can I change my password? Yes, password-management options are generally provided through the Wix member login system. If you cannot access your account, use the available password-reset option. What if I forget my password? Use the password-reset option on the login screen. If the reset message does not arrive, check spam or junk folders and confirm that you are using the email associated with your account. Can I delete my website account? Where account deletion is available, you may request or use the applicable account-management option. Deleting a member account may not automatically erase records that must be retained for transactions, services, donations, legal obligations, security, or other legitimate purposes. Can other members see my purchase, donation, or service history? No. We do not intentionally make private transaction, donation, or service records visible to other members. Can other people see my member profile? Visibility depends on the member and community features currently enabled and your settings. Information intentionally posted to a public or member-visible feature may be visible to others. Do I need an account to donate or shop? Not necessarily. Guest checkout or donation options may be available depending on the Wix features and payment settings currently enabled. Can my account be suspended? We may restrict or suspend access to website member features where reasonably necessary to address abuse, security concerns, harmful conduct, policy violations, fraud, or misuse of the website. What if I think my website account was suspended by mistake? Contact People Over Platforms support with the email associated with the account and a short description of what happened so we can review matters within our control. Does People Over Platforms store my full credit card number in my member account? Complete payment-card details are generally handled by Wix or the applicable payment provider rather than stored directly by People Over Platforms Worldwide in readable full-card form. Can I view past orders through my account? If Wix member and ecommerce features make order history available, signed-in customers may be able to view eligible past orders or related account information. Will website accounts change as the organization grows? Yes. Member features may be added, removed, redesigned, or limited as our website, programs, and community tools develop. What personal information does People Over Platforms collect? Depending on how you interact with us, we may collect contact details, petition information, service and case information, professional information, transaction records, form submissions, member information, website interactions, cookies, technical data, and other information you choose to provide. Our Privacy Policy explains this in detail. Does People Over Platforms sell personal information? No. We do not sell personal information for money. Does the website use cookies? Yes. Cookies and similar technologies may be used for essential website operation, security, preferences, analytics, ecommerce, member features, marketing, advertising, and other enabled functionality. Can I manage cookie preferences? Where available, our cookie consent or preference manager allows visitors to manage certain non-essential cookie categories. Essential technologies may still operate where necessary to provide or secure the website. Does People Over Platforms use Meta, TikTok, or Google tracking technologies? Our website may use Meta or Facebook technologies, TikTok tags, Google-related analytics or advertising technologies, and similar tools for analytics, campaign measurement, advertising, and website performance, subject to configuration, consent choices, and applicable law. Does People Over Platforms store my full credit card information? Complete payment-card details are generally processed by Wix or another payment provider and are not intended to be stored directly by People Over Platforms Worldwide in full readable form. Who can see information I submit through a service form? Information is accessed as reasonably necessary to provide the requested service, manage records, maintain security, or perform legitimate nonprofit operations. It is not intentionally published simply because you submitted it privately. Can I request access to my personal information? Depending on applicable law, you may be able to request access to eligible personal information we hold about you. We may need to verify your identity before responding. Can I request correction or deletion of my information? Yes, you may contact us to request correction or deletion of information under our control. Some records may need to be retained for legal, transaction, security, archival, dispute-resolution, or other legitimate purposes. Is information stored outside Canada? It may be. We use third-party service providers that can operate or store information internationally. Our Privacy Policy explains international processing and data transfers in more detail. Does People Over Platforms use AI or automated tools? We may use automated or AI-assisted tools for limited operational purposes such as spam filtering, security, analytics, drafting or administrative assistance, search, organization, or productivity. We do not intend to rely solely on an automated system for significant service decisions where human review is appropriate. Can my private case information be used in public advocacy? We may use anonymized or aggregated information to identify patterns and support advocacy, research, or public education. We do not intentionally publish private identifying case details without permission unless the information is otherwise lawfully public or disclosure is required or permitted by law. What happens if there is a privacy or security incident? We would assess the incident, take reasonable steps to contain and address it, work with relevant service providers where necessary, and provide notices or take other actions when required by applicable law. How do I contact People Over Platforms about privacy? Privacy questions and requests can be sent to privacy@peopleoverplatforms.org . Please do not include passwords, authentication codes, full payment-card numbers, or unnecessary highly sensitive information in your email. What should I do if the website will not load? Refresh the page, confirm your internet connection, try a current browser, disable any problematic browser extensions, and try again. If the issue continues, contact support and include the page you were trying to access, your device, browser, and any error message you saw. Why does the website look different on my phone or tablet? The website uses responsive layouts that adapt to different screen sizes. Some spacing, menus, images, forms, or other elements may appear differently across desktop, tablet, and mobile devices. What should I do if a form will not submit? Check that all required fields are completed, confirm your connection, refresh the page, and try again. If the form includes a file upload, confirm the file meets any displayed size or format requirements. Contact support if the problem continues. I did not receive a form confirmation. What should I do? Check your spam or junk folder and confirm that you entered the correct email address. If you are unsure whether the submission was received, contact support before submitting the same information repeatedly. Why can’t I log in? Confirm that you are using the correct email address and password, try the password-reset option, and check for browser or connection issues. If you still cannot access your account, contact support. Why am I being logged out? Sessions may expire for security, browser, cookie, device, or Wix-related reasons. Try signing in again, allowing necessary cookies, and using a current browser. Contact support if the issue is persistent. What if checkout or a donation payment fails? Confirm your payment details, available funds, billing information, browser settings, and connection. Payment providers or banks may also decline or delay a transaction. If the issue continues, try another available payment method or contact support. Why are some payment methods not showing? Payment options can vary by device, browser, country, currency, payment-provider eligibility, and the checkout settings currently enabled on our website. What should I do if images, buttons, or menus are not working? Refresh the page, try a current browser, clear the site cache if appropriate, check whether scripts or cookies are blocked, and test another device or connection. If the issue remains, contact support with a screenshot. What if I see a 404 or Page Not Found error? The page may have moved, been unpublished, or the link may be incorrect. Use the site navigation or search to locate the content, or contact us if you believe a public page should still be available. Why might the site load slowly? Loading speed can be affected by your connection, device, browser, third-party scripts, large media, temporary service-provider issues, or website updates. Trying another connection or device can help identify the cause. How do I report a website bug? Contact support with the affected page URL, a description of what happened, your device and browser, and a screenshot or screen recording if available. Avoid including passwords or sensitive information. What if I have tried the usual troubleshooting and nothing works? Contact People Over Platforms support with as much non-sensitive technical detail as possible. We can review issues within our website or account systems, but some problems may require assistance from Wix, a payment provider, a browser provider, or another third-party service. How do I contact People Over Platforms Worldwide? You can contact People Over Platforms through the official contact forms and email addresses published on our website. Using the channel that best matches your inquiry helps us review and route messages more efficiently. Which email address should I use? Use the email address listed for the subject of your inquiry, such as general contact, support, privacy, partnerships, donations, accessibility, or other designated matters. If you are unsure, use the general contact or support channel and we can route the message where appropriate. How long does it take to receive a response? Response times vary depending on message volume, urgency, complexity, available capacity, and the type of inquiry. Purchasing a service does not necessarily use the same response process as a general contact request, and service timelines are described separately. What information should I include when contacting support? Include your name, a reliable contact email, a concise explanation of the issue, relevant dates, and any order, service, form, or account details needed to identify the matter. Screenshots can be helpful for technical problems. Do not send passwords, authentication codes, or unnecessary sensitive information. Should I send my password, two-factor code, or backup codes? No. Never send us your password, two-factor authentication code, recovery code, backup code, or other credential that could allow someone to access your account. How do I contact People Over Platforms about a privacy request? Privacy questions, access requests, correction requests, and deletion requests can be sent to privacy@peopleoverplatforms.org . We may need to verify your identity before acting on a request involving personal information. How do I contact People Over Platforms about a partnership or sponsorship? Use the Partnership page or the official partnerships contact information published on our website. Include your organization or professional details, the type of relationship you are proposing, and enough information for us to assess whether it aligns with our mission. How should journalists or media organizations contact People Over Platforms? Journalists and media professionals can use our official contact information and identify the outlet, topic, deadline, preferred response format, and any specific questions or interview request. We may respond by email, written statement, phone, or another format depending on availability. How do I report an accessibility problem? Use our accessibility or support contact channel and tell us which page, feature, document, or interaction is creating a barrier. Information about your device, browser, assistive technology, and preferred accessible format can help us investigate. How do I report a technical problem with the website? Contact support with the page involved, what you were trying to do, what happened instead, your device and browser, and a screenshot or screen recording if possible. Do not include passwords or sensitive financial information. What should I do if I submitted a form but did not receive a response? Check your spam or junk folder and confirm that you used the correct email address. If a reasonable amount of time has passed, contact us with the approximate submission date, the type of form, and the email address used so we can check records within our control. Can I contact People Over Platforms through social media? You may be able to reach or interact with People Over Platforms through official social media accounts, but social media is not the best place to send private case information, payment information, identification documents, privacy requests, or other sensitive material. Can I call People Over Platforms? Available phone or appointment options, if any, will be listed through our official website or communications. Email and website forms are generally better for matters that require records, attachments, detailed explanations, or privacy-sensitive information. Will People Over Platforms respond to every message? We aim to review legitimate inquiries, but we cannot guarantee an individual response to every unsolicited message, duplicate submission, promotional pitch, abusive communication, spam message, or request outside our capacity or mission. What happens if I send the same request multiple times? Repeated submissions can make it harder to manage an inquiry and may delay review. Unless important information has changed, it is generally better to follow up on the existing request rather than repeatedly submitting the same material. Can I send confidential or sensitive information by email? Only send information that is reasonably necessary for your inquiry and use the designated secure form or process when one is provided. Ordinary email can carry privacy and security risks, so avoid sending passwords, authentication codes, full payment-card numbers, or unnecessary identification information. How do I contact People Over Platforms about a donation or payment? Use the donations, support, or transaction contact channel shown on our website and include the transaction date, amount, payment method, and identifying details needed to locate the transaction. Do not email a full credit-card number. How do I contact People Over Platforms about a service I purchased? Reply through the service communication channel or contact support using the email associated with your purchase. Include the service name and any relevant order or case reference so we can identify the correct record. Can people outside Canada use People Over Platforms resources? Yes. Much of our website, advocacy, education, petition activity, and public resources can be accessed internationally. Availability of specific services, payments, shipping, legal pathways, and features may vary by country. Do I need to live in Ontario or Canada to request support? Not necessarily. Many digital-account and advocacy services can be used remotely. However, legal rights, complaint bodies, regulators, payment options, and other remedies vary by jurisdiction. Does People Over Platforms provide country-specific legal advice? No. We may provide general resources or links to relevant authorities, but individualized legal advice should come from a qualified professional in the applicable jurisdiction. Can I submit information in another language? You may contact us about materials in another language, but our ability to review, translate, or respond in that language depends on available tools and capacity. We may request an English translation when needed to understand a case accurately. Can international supporters sign petitions or participate in campaigns? Where the particular campaign is open globally, yes. Some campaigns or actions may be limited by geography, eligibility, platform rules, or the issue being addressed. Can international businesses use your services? Potentially, yes. Digital-account and platform-related services may be available internationally, subject to the scope of the service and practical limitations. Are People Over Platforms resources accessible to people with disabilities? We aim to make our website and resources accessible and usable by as many people as possible. We maintain an Accessibility page and welcome reports of accessibility barriers so we can review and improve them. What should I do if I encounter an accessibility barrier? Contact us and describe the page, feature, or content that is difficult to access. If possible, include the device, browser, assistive technology, and format that would be more useful. Can organizations outside Canada partner with People Over Platforms? Yes. International nonprofit, professional, research, media, legal, community, or corporate partnership inquiries may be considered when they align with our mission and the proposed collaboration is practical. Is People Over Platforms intended to become a global organization? People Over Platforms Worldwide was created with a broad, international vision. Our capacity, programs, and jurisdiction-specific resources will continue to develop over time. Frequently Asked Questions Last Updated: August 10, 2026 Find answers to common questions about People Over Platforms Worldwide, including our organization, services, advocacy, petitions, resources, donations, partnerships, volunteering, privacy, and more.

Contact People Over Platforms Worldwide for questions about our advocacy, services, resources, partnerships, campaigns, donations, media inquiries, or general support. get help Contact Support Need help or have questions? Reach out and we’ll do our best to guide you with the next steps. Need Help? We’re Here for You. Have an issue, question, or feedback? Use the form below and we’ll make sure your message gets to the right place. We review every submission and respond as soon as possible. First name* Last name Email* Select a Support Topic* General Feedback Long answer* Optional File Upload Upload File Attach any files that help us understand or support your request — such as screenshots, documents, legal forms, evidence, videos, or personal stories. Accepted formats: JPG, PNG, PDF, DOCX, MP4 (max 25 MB) Submit You're not alone. Your voice matters. Your rights matter. Supporting individuals and promoting fairness, transparency, and accountability across digital and institutional systems. JOIN THE MOVEMENT EXPLORE OUR SERVICES