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- Supporter Comments | People Over Platforms
SUPPORTERS Real Voices. Real Impact. Thousands of people have shared their experiences with wrongful account disabling, lost access, and unanswered appeals. These are their stories. I tried contacting them several emails sent EVERY day for 4 months, along with proof that I was at work whenmy account was "hacked" I even downloaded my information, and in the 'last log-in" was in a state that I do NOT live in. I tried to explain this, even senet a copy of their own long in report, and I either got no reply, or the reply stated they were short handed, and to try againat a later time. ALL fell on death ears. I'm trying to figure out how your short handed, when they should KNOW people are going to respond, and they took no measures to insure we were ALL heard lisa c kuzmenko May 1, 2026 Like My Facebook account was disabled unexpectedly. I still have access to my linked Instagram and email. I believe this may be an error. Nazrul Islam Jibon May 1, 2026 Like This is about the new authoritarian private regime that needs to be regulated to protect democracy. Jonas Daniel Stampe May 1, 2026 Like I’ve experienced ongoing issues with account access and haven’t been able to get clear answers or support. Situations like this need better transparency and accountability. Jordan Blake May 1, 2026 Like I think this is a very timely and pertinent petition. Nicky Aumond April 30, 2026 Like I was labeled as a human trafficker by meta accepting a collab post with a promoter. I’m an artist and I use my account for work. Please restore it Carlo Molino April 30, 2026 Like I was locked out of facebook, for no reason other than "violates community standards" which I did not do. I live in Rural Alberta and facebook is our main source of local happenings and communication and connection. Michele M Schuler April 30, 2026 Like The pain and loss of deceased loved ones was felt all over again by the actions of this heartlessness business idea. The memories lost will never be retrieved now. These companies need to be held accountable! Al Busby April 30, 2026 Like Facebook needs to stop disenabling accounts without good reason. Jo Abbott April 30, 2026 Like my instagram account was disabled by mistake on september 13th 2021 i did nothing wrong to violate community guidelines or terms of use cause they think that app i used called unfollowers for instagram thought as a spam. i submitted the appeal many times i didn't work cause i didn't make the photo of myself holding the white paper with my name, the code and my username as a jpeg file then it tell me to request a review which i don't know. now in 2022 i submitted the appeal four times but still don't work so i decided to give up and it's over. it's been four times that my instagram account is disabled, i tried so hard to get it back and it's not fair that leaves me hurted, sad and unjusted... THAT HAS TO BE STOPPED Johnathan James April 30, 2026 Like "Is disgusting the same “person” that had dinner with Epstein is now getting ai to randomly accuse people" @ music____account_ April 12, 2026 Like 1 "I’ve been on Instagram and Facebook since it’s very beginning and they deleted my account without any explanation and have deleted every other single account that I’ve made after" Tess Huinink April 12, 2026 Like 1 "We are receiving mails to disable accounts for blue tag if we don't verify on meta." Itwant Singh April 12, 2026 Like 1 "Facebook account can't be reinstated. Got deleted in 2026 for an obvious joke post made in 2017. Submitted appeal, but nothing is being done about it at all." Joshua Prater April 12, 2026 Like 1 "Insta got permanently disabled it’s not fair I got wrongfully accused Instagram needs to do better and stop letting ai do their work for them and quit being lazy and also my Facebook got banned 🤦♂️" 14kchr1z onInsta April 13, 2026 Like 1 "I was responding to someone attacking veterans and making jokes about hitting women Facebook suspended me and allowed the other person to continue on. I’ve had this account since 2010 it’s honestly sad requested a review emailed whatever emails I could find nothing it’s just unacceptable they have zero customer support or a way to even talk to someone about being banned for nothing much less being banned for defending veterans" Jordan Phillips April 13, 2026 Like 1 "Justice for everyone that have lost their lives and digital archives due to the wrongful ban committed by meta ai" Tay'shaun Riley April 13, 2026 Like 1 "I’ve had this Instagram account since 8th grade, when my first account got hacked. And because of my friends spam reporting me I get banned and can’t get any help from them." Kingston Norris April 13, 2026 Like "I haven't done anything and now my Instagram is locked out! I have so many connections on Instagram alone and I've lost so many contacts of close friends. So devastating!" Katie Weisbrodt April 13, 2026 Like "I was wrongfully suspended due to a meme of Simpsons grandpa yelling at the clouds." Jessica Davis April 14, 2026 Like "So I Would Like To Share My Story Of How I Got Randomly Disabled On Instagram Okay So Earlier Last Week On April 7Th I Got A Notification From That They Needed To Verify My Identity And I Was SOOOOO Scared And I Thought I Did Something Wrong And So I Clicked On The Notification And It Had Me To Verify My Identity And I Answered All There Questions And They Wanted Me To Do A Verification Selfie And I Did That And They Told Me That If My Account Does Go Against There Community Standards I Would Use Instagram Again And If It Doesn't Go Against There Community Standards They Will Permentaly Disabled My Account And I Was SOOOOO Scared So Anyway I Got An Email From Instagram And They Said My Account Still Doesn't Follow There Community Standards And They Had Permentaly Disabled My Account For No Reason And When I Checked Instagram They Had Disabled My Account For Child Exploitation, Abuse And Nudity Which I Had Neaver In My Life Posted Anything Like That That's Just Disgusting And When I Tried To Log In They Couldn't Find My Email Address Or My Phone Number It's Like They Had Deleted Everything. So Yeah That's My Story And I Hope That Everyone Gets There Account Back Safe And Sound :) 🩷" Cyan Brown April 14, 2026 Like "Falsley banned with no resources to get the account back. This needs to change now." Colin Castleman April 14, 2026 Like "FREE MIKE REYES" Michael Reyes April 14, 2026 Like "My Instagram of 5+ years has been disabled permanently for no reason and now I have lost years of memories, friends, contacts, and tagged stories and posts. On top of that, I can’t download the content that I’ve lost so I’ve lost everything. I also can’t make another Instagram. All 4 of my accounts have been banned. Meta needs to fix their app !" Jasmine Arora April 14, 2026 Like "My account was initially suspended, after which I promptly submitted an appeal and provided valid identification as requested. Shortly thereafter, my account was restored, and I received confirmation that it did not violate Instagram’s Community Guidelines. However, within hours of that restoration, my account was suspended again for the same alleged violation. I submitted a second appeal, again providing identification, and was then informed that my account does violate the guidelines. This directly contradicts the prior determination and indicates a clear error or inconsistency in the review process." London Sky April 14, 2026 Like "I always try to be a person to share love with my friends and now facebook is doing everything it can to screw me over and spread lies about me. I don't believe the ban is fair and it affects me communicating with friends and family. AI system truly f***ed up" Brandon Smith April 14, 2026 Like 1 "My Threads account was disabled for being a fake account. I have been fighting for 2 weeks and all I get from the Meta Aritificial Ignorance is a complete run around. I was building a profile and meeting people and then they took that away. The funny thing is that my FB has been active for 10+ years and my IG is still going. Meta Artificial Ignorance is messing people up." Jay Schantz April 14, 2026 Like "muddasuck meta mi bomba" nick Wilde April 15, 2026 Like "As an artist who's been using Instagram many years as it's platform. It's unfathomable how many times I've been falsely suspended for just posting my art, I once lost my first account and an alternative one I had for many years one day, for similar reasons. They first accused me of "Child Exploitation Violations," promptly suspending said accounts right then and there. I tried to appeal a ton of times, even demanding what posts in particular warranted this accusation and suspension? Their response? Nothing.. After I had moved on from it, they decided out of the blue to reinstate those two accounts, after I had already accepted it's loss.. After countless appeal attempts and contact with Meta, they were completely unhelpful with their responses, showing that they don't care about my appeals whatsoever. Taking the longest time possible to fix things up.. So now some time has passed by, I set up a new account, everything went smoothly for nearly a year, until yet again, another false suspension.. But this time they gave no direct reasoning, they only claimed that I "violated their community guidelines." After speaking to a "Ai Assistant" in their website through a chat, they didn't offer much help whatsoever as well, only repeating the same nonsense they had already given me before. Not too long after my account was suspended, my old alternative account also got taken down! They're literally targeting me for no reason at all. They conveniently did this after I said some pretty vocal things about their "witch hunt" style of flagging and suspending other people's accounts to a friend of mine.. Nonetheless, I wish to sign this petition so that I and others can have a voice on Meta's poor handling of suspensions and improper suspensions and post flagging. Enough is enough, I am tired of rebuilding my name, I'm tired of Meta's incompetence." Brandon Lopez April 15, 2026 Like "Having been on Facebook since its early days, I was suddenly banned without warning a few weeks ago. The appeal was then processed entirely through an automated system that appears to have simply reaffirmed the original decision, leaving no meaningful path for human review or clarification. There were no specific details provided, no accessible support channels, and no realistic opportunity to recover years of personal data. This includes a significant history of conversations, family connections, and shared memories that are now effectively inaccessible, with no clear explanation of what policy was allegedly violated. What is especially concerning is that this restriction extends across the broader Meta ecosystem, impacting services such as Messenger and WhatsApp, which many individuals and communities rely on as their primary communication tools. As a result, these enforcement actions do not just affect a single social media account—they disrupt essential lines of communication for both personal relationships and community or business coordination. Increasingly, it appears that erroneous or automated enforcement actions are affecting a growing number of users, leaving many without clarity, recourse, or access to human support when these systems fail." Erh-Chieh Chuang April 16, 2026 Like "I have had instagram and facebook since 2015 approximately, and no problems whatsoever with my accounts. It was a great app to share events and photos with family and friends including family overseas. I have now had two accounts on Instagram deleted and facebook account suspended randomly for breaching community standards which I have not done. My second instagram account only had my profile picture and no photos or posts as it was still new. No appeal process to speak of, no evidence or explanation from META and AI bot chat is the only communication with META. I am not sure why accounts were deleted or if I was hacked and no accountability or explanation from META. This all started with AI. This is affecting lots of users on their platforms not only individuals who lose access to photos and memories but also business owners who are suffering. This is highly distressing for those who have lost their accounts both individuals and business owners. META need to held accountable and have better support available and stop deleting innocent peoples accounts." Samantha (Sammie) Ramsay April 16, 2026 Like 1 "I have been on Instagram since first month of it's existence. Suddenly I got banned today for very sickening accusation that I have never committed. I did appeal the same day and with in hours it got delayed by the same broken system without any way to dispute. Meanwhile when I reported inappropriate adds and accounts, meta always responded "we have found nothing wrong with it."" VLADYSLAV KHARLAMOV April 16, 2026 Like "Es injusto que te suspendan la cuenta sin explicación o motivo real, lo pero es que en ocasiones las apelaciones no las revisa una persona real" Jonathan Jacinto April 16, 2026 Like "My 29 week pregnant wife had her Meta accounts disabled for sharing pregnancy and breast feeding related posts that were miscategorized by Meta's AI as child exploitation. This is discrimination, plain and simple, by restricting women from accessing public accommodations offered through Meta such as Facebook marketplace, community groups, and support groups." Mike Heppner April 17, 2026 Like "Instagram has increasingly been disabling and banning user accounts without providing clear explanations, meaningful transparency, or access to real human support. Users are often met with automated responses, dead-end appeal systems, or no response at all, leaving them unable to recover accounts they may have spent years building. This lack of accountability raises serious concerns about fairness, digital rights, and platform responsibility. When an account is wrongfully banned, users deserve a proper review process—not automated enforcement with no accessible human oversight. Social media platforms have become essential for communication, business, creativity, and community, which makes fair moderation and support systems even more important. We are calling for stronger protections for users, including transparent moderation decisions, accessible appeal processes, and real human customer support for account recovery. No one should lose access to their digital identity without explanation or the opportunity for fair review. If you believe in fair treatment and accountability on social platforms, please support this petition." Elijah Alexis April 17, 2026 Like "Had my accounts since 2017. Made a blog account thing with relatively great reach, millions of views and stuff. But everything changed one night at like 1am. Everything is just gone." Tasmia Tanha April 17, 2026 Like "Minhas contas foram suspensas sem qualquer aviso prévio. Isso tem me causado grandes transtornos." Aurineuda do Nascimento Pereira April 17, 2026 Like "My account was wrongfully suspended. No email, no explanation or evidence. It was returned a few days later, then disabled permanently a month later. Meta customer support admitted they made a mistake but there’s nothing they can do besides contact their legal team. Absolutely ridiculous" Jay Williams April 17, 2026 Like "i had my ig buisness profile randomly shut down over "exploitation of minors" which is hilarious considering i would feed myself to a woodchipper if that were true" jay presnell April 17, 2026 Like "An absolute shame, people worked so hard to build their following and it was taken away by an Ai moderator" gabriel mckinney April 18, 2026 Like "Despite contacting Meta through meta verified, they continued to give the same script and neglected to manually look into my case. My ability to network through my instagram and maintain contact with people that are imperative to my career has left me frustrated. I’ve sought help through legal shield but still have not received anything. I hope this petition helps." Fegimar Pinoliar April 19, 2026 Like "I’ve lost good friends who didn’t deserve having their accounts disabled. No social media company should have the power to silence voices for no justifiable reason." Mark Petrellis April 19, 2026 Like "instagram suspended my account for no apparent reason. this isn’t the first time this had happen and it’s getting frustrating to have an account suspended when you legitimately haven’t done anything wrong." Jayden Hoang April 19, 2026 Like "20 years Family photos and videos of loved ones gone forever, 15 years of work on several pages is also gone. The AI did an immediate refusal after appeal ! No Manual review what so ever and for a clear mistake by the AI." Vic Amann April 19, 2026 Like "im so tired of having to remake accounts and having to lose all of my photos that don't get backed up. literally no reason whatsoever." Kaden Ry April 20, 2026 Like "Instagram banned my account for no reason" Kareem Awad April 20, 2026 Like "Meta disabling accounts without reason fix it" Anuj Kumar April 20, 2026 Like "People are losing all their memories and contacts from literal decades, all due to faulty Ai slop." Travis Hauser April 20, 2026 Like "Honestly, this started off with one of my homegirls. Her account kept getting banned and banned and I wish I knew the extent of the situation. 2 nights ago, I was scrolling through reels and then I got hit with “account suspended for inappropriate behavior or comments” something along those lines. I would say for me personally, instagram kept telling anyone that texts me if they are sure they want to talk to me, thinking im a ROBOT IM A REAL PERSON; TEENAGE GIRL IN HIGHSCHOOL. I thought at first it was the inappropriate drawing i made to my friend but after seeing it all over my tiktok feed and signing this petition (which is my first ever!), its an AI and Meta problem. We all know they are well aware of it. I’m waiting for instagram to review my appeal but right now I dont think its worth it anymore. I’ll just stop using instagram and I have been thinking about this for a while it just sucks having my account banned. oh and right after my banned, my homeboy got one of his accounts banned and asked for ID verification??? why would instagram need that?? This is just a disappointing situation." Nambu Kitenge April 20, 2026 Like "I've been wrongly locked out of my facebook account too." Dave Isabella April 21, 2026 Like "Meta doesn't care about its users one bit; they act like a massive corporation that bullies its customers." マ さん April 21, 2026 Like "To cut someone off of what is essentially the main way people get their businesses and contact with long lost friends and family, REAL people with REAL lives need to be reviewing what's being shared or created. AI has no life or soul, just an algorithm. It cannot fairly discern of anyone is abridged causing harm or bruising the rules for that matter This needs to be shut down immediately!" David Hudnall April 21, 2026 Like "They deleted my account with 24,000 followers with zero warning. All my posts followed the guidelines until randomly one day 6+ posts got deleted and my account got banned permanently. Instagram is my only source of income and this brought into a deep depression. Please bring change to this" James Boron April 21, 2026 Like "I am so upset about Facebook, meta A. I. I now understand how people felt during Covid that did not want the vaccine. I feel like my rights are violated. That's a very big accusation and a scary one. I heard Zuckerberg is laying off another 3 thousand people. If I get my Facebook back, I am deleting it after backing up everything. Child exploitation is serious. Now with false allegations, people that report from actual child predators online will not be taken seriously. This is not right. This is not fair. I want my rights back and actually be able to contact a human. Forget relying only on robots and their ability to make decisions." Holly Doran April 22, 2026 Like "I was lucky enough to have my account given back to me but I know a lot of others weren’t so lucky. I’m signing this petition in hopes that change will happen in the Meta company and the people who were seriously affected by this mistake will retrieve their accounts back that hold so many memories and lives within them." Elijah Dass April 22, 2026 Like "I was banned for literally no reason all I post are football videos" Davon Johnson April 22, 2026 Like "My profile permanently disabled for “integrity” and no reason at all. I’m very angry because I used to promote music through that page and even had important collaborations. This is absolutely not right, I’ve always followed the rules and I even checked the status of my profiles and they always were respecting the community guidelines." Samuele Pierotti April 22, 2026 Like "If I don’t get this account back. Instagram wasted 2 years of my life and disappointed thousands of users." Alex Mercado April 22, 2026 Like "Had an Instagram account that was randomly banned while I was scrolling reels, and I was wrongfully accused of child sexual exploitation, which severely hurt me. Seeing as Instagram is used by 3 billion people worldwide, I couldn't imagine how hard this has been for some people, especially business owners, and I wouldn't wish it on anyone. There is no fairness in these bans; all run on some AI process that's clearly broken. Bans should be reviewed by humans only." Ayaan Fouzi April 23, 2026 Like "As soon as my first account got banned falsely for CSE I finally was able to make a new account which they decided to ban again for “Integrity”. This is why you can’t have an AI moderation system be insanely prone to banning anyone and everyone without a true cause. Any attempt I have to make a new account, wasted, gone, or suspended right away. The main issue is Meta/Mark Zuckerberg refusing to do anything about it." 【K i n g】 【H a l p e rt】 April 23, 2026 Like "Been on Facebook forever, I was disabled back in the beginning of the year. No real reason given. Nothing since then. No "humans" reviewing anything. I am now unable to reach out to friends, vacation pages, photos or other various items that Facebook accesses. Where is the support? Where can you actually reach out to a person to find out the reason they decided you needed to be silenced. The only thing I remember is them listing a page that was from a cruise the previous year, that I hadn't been on in months. If you are going to disable accounts, then you must be required to advise them of the actual reason, not some vague notice. Obviously AI and Meta are seriously flawed. What will they interfere with next?" Joyce Gerity April 23, 2026 Like "For nearly twenty years, I've been an active participant in the social media landscape, starting with Facebook, a decade later joined by Instagram. These platforms have been my canvas, a space where I can showcase my artwork for everyone to see and hopefully inspire others. Recently, however, without any prior warning or justification, my accounts on both Facebook and Instagram were suspended. This happened despite my stringent adherence to the community standards and guidelines. I have never posted anything that violates these platforms’ policies. My inactivity on these platforms was due to a looming deadline on an art project, not because of any malicious intent or action on my part. The sudden suspension has had a profound impact on my life. It has severely affected my mental health, exacerbating my already existing depression. Art is not just a profession for me; it is a powerful medium for expressing my thoughts and feelings. The inability to share my latest work or connect with my friends and community has robbed me of my sense of freedom and my future has been compromised." A G April 23, 2026 Like "Más de 10 años con mi cuenta y una IA me banea incorrectamente, el sistema es un desastre" Ivan gonzalez April 24, 2026 Like "Disabled be for talking about flat earth lmfao" Joseph Lelos April 24, 2026 Like "I have been running my Instagram account for over a year, investing a tremendous amount of time, effort, and passion into it. I carefully created every photo, worked on the quality and style of my content, and truly loved the process. During this time, I was able to grow my audience to over 500,000 followers, which I was incredibly proud of. However, about a week and a half ago, my account was wrongfully disabled without any clear explanation. Even more concerning, the system shows an incorrect disable date - July of last year - which does not reflect reality. I submitted an appeal, but it was reviewed automatically and ultimately resulted in the permanent disablement of my account. There is no way to reach real support - no responses, no opportunity to explain the situation, and no chance to recover access or even receive a proper explanation. This kind of treatment from Meta is unacceptable. People invest years of their lives into building their accounts, businesses, careers, and personal brands. Wrongful bans without transparency, without human review, and without any recovery options are a serious issue affecting thousands of users. I urge Meta to address this problem by implementing: • real human support • a transparent and fair appeal process • the ability to restore accounts in cases of wrongful disablement No one should lose the results of their hard work because of system errors." Ariana Kovtanuik April 24, 2026 Like "i was wrongfully suspended and accused of doing something i didn’t do, i asked instagram support for help but i didn’t receive help" David Corona April 25, 2026 Like "He tenido mi facebook desde los 12 años y tengo muchisimas fotos y recuerdos importantes que me borraron sin previo aviso, solo me la inhabilitaron permanentemente y no me dejo hacer nada, tambien era mi fuente de ingresos porque la tenia vinculada a la cuenta de mi negocio" Ricardo Sanchez Sánchez April 25, 2026 Like "My account has just been recently disabled despite me only using it to talk to friends and scroll on reels. I still haven't gotten an email from Meta explaining what I violated and I don't have an appeal to it yet" Sean Marzan April 25, 2026 Like "I had my instagram for 3 years everything was on there, the friends I made, the messages between me and someone who ended their life, I can’t get any of it back! Meta AI needs to stop I can’t make a new account without it being banned too…I hate Meta AI more than I can show it and I believe that this petition will bring justice to everyone" Saryah Stecklein April 25, 2026 Like "I was using instagram as always while I put my phone down for 10 minutes during class and I get this notification that my account got banned at first I thought it was one of those spam accounts or scam accounts with a new strategy but then I seen it was real and I got banned and now it looks like I blocked all my friends who don’t have me added on TikTok and don’t know the situation" Anthony bahena April 26, 2026 Like "My instagram account was disabled for violations of nudity i never posted nudes or asked for any . This is a major mistake im just an inspiring content creator not a sexual offender im so sorry please let me get my account back" MICHAEL COLEMAN April 26, 2026 Like "My Facebook account, opened in 2009, was suddenly "suspended". The exact word should be "deleted". No way to know why. Meta, put your act together !" François Comeau April 27, 2026 Like "I registered on Facebook in 2011. Since then, my email address has never changed. In 2017, I added a phone number, and it has also never changed. I grow flowers and have only posted photos of flowers. I had around 6,000 followers on Facebook and about 10,000 on Instagram. On the morning of April 1, 2026, I was messaging on Messenger when a notification appeared saying there was “suspicious activity in the account” and asking me to confirm that I am a real person. I agreed, and after completing a video selfie, my account was suspended. I simply could not believe what was happening; I thought it might be an April Fools’ joke. But it wasn’t. I received an email stating: “Your Facebook account has been suspended. This is because your account or activity on your account does not comply with our Community Standards regarding account integrity. If you believe your account was suspended by mistake, you have 180 days to appeal our decision. If you miss this deadline, your account will be permanently disabled.” I clicked the appeal button and the system requested my ID. I submitted it. And that was the end of my accounts. Facebook was suspended, and then my Instagram was also suspended for no reason, because they were linked through Accounts Center. There is no appeal button available anymore. It is terrifying. I sent several support requests, but received no response. Is it really possible to erase 14 years of life on social media because of AI glitches? I am confused and overwhelmed. I lost access to friends, clients, and memories. I lost 14 years of my life." Ольга Конач April 27, 2026 Like "Business Facebook and Instagram account was wrongfully deleted with no way of contacting any support. An email was received that we had 30 days to appeal the decision, didn't even explain what terms and conditions the account was violating, within two hours another email was received that the appeal was denied and the accounts were deleted but we never even submitted an appeal. The lack of correspondence and any assistance and not being able to contact a live person makes this all the more frustrating. This is causing a huge disruption in our business and affecting business revenue as well as business time and resources." Abby Ledet April 27, 2026 Like "My trusted Instagram profile with selfies was banned. They asked me for official documentation and a video, but I was still permanently banned three times in one month, and nobody is responding to my messages." Pierri Ribeiro Garcia April 27, 2026 Like "Sinceramente minha conta foi desabilitada por um crime hediondo que eu nunca pensei que a minha pessoa seria taxado, e pra piorar não tem um único suporte humano pra me ajudar a descobrir em como um negócio desses foi feito, estou nesse Facebook a mais de 7 anos ou 9 e nunca procurei algo hediondo como o que me colocaram, espero que esse baixo assinado chegue longe e bem onde esses desenvolvedores estão." Sora Otonashi April 27, 2026 Like "Hello Instagram Support Team, I am writing to respectfully request a review of my account, @strangxferx, which was recently disabled for “account integrity.” My account was a fan page, and I did not intend to impersonate or mislead anyone. I clearly identified it as a fan account and created original edited content for my audience. I believe this may have been a misunderstanding or an automated decision. I would greatly appreciate if you could take another look at my account and reconsider the decision. This account means a lot to me, and I am fully willing to make any necessary changes to comply with Instagram’s Community Guidelines. Thank you for your time and consideration. Sincerely, Fernando" Fernando Moreno April 28, 2026 Like "i was falsely suspended on my instagram, its my art account mind you, i worked really hard to build business and made good friends on there and im disappointed." Sky Rose April 28, 2026 Like "My main account got suspended numerous times (over 7) in the course of a month, sometimes 3 times in the same day, over being flagged as a bot by Instagram's AI system. Then my art account was banned, losing contact to many of my mutuals, because Instagram thought that I was evading the rules! Then my main account got banned. I cannot begin to describe how much distress this has caused me--and frustration because Meta doesn't have any human support for these issues. Stop using AI for moderation! Start hiring real people!" Damon Wu April 28, 2026 Like "They kept suspending my Instagram account for account integrity" Anthony Marsh April 28, 2026 Like "Años con una cuenta y de la nada sin aviso la inhabilitan, es injusto y más porque la apelación no creo que sirva de nada ya que ellos deciden y uno no sabe cuales son sus parametros para esa decisión" Antonio Rodriguez Valle April 28, 2026 Like "Ai is getting outta hand" Azeriah boyd April 28, 2026 Like "I have so many family pictures and messages I would love to resume access to. Being wrongfully suspended/closed off my account without being able to speak to a representative is unfair to the community that helped bring this platform up to where it stands now. I have had my accounts for since high school, I’m currently 29 years old and all my memories and family access are through those apps. This isn’t only frustrating, but emotionally damaging, hence the fact I can no longer see how my family is doing from afar. I have appealed on 04/24/25, yet it states that I appealed on 04/25/25 for some reason. Same with the ban, even though I lost access a day earlier than what is documented. I hope this could be resolved. We need a voice." Christian Lopez April 29, 2026 Like "Cant create a single new account without getting banned immediately. they claim my content is fraud and deception but there are dozens of other ppl posting the same exact content with no repercussions. I will not stop until i get my accounts back Meta." lik wright April 29, 2026 Like "Had my instagram since 2019, everything working fine but suddenly, yesterday, i got banned for Child Exploration for no reason, my instagram only have my family and church things... Lost all my connections and photos, im really sad, and i need instagram to work, and this is isolating me from the whole world." Roberto Marinho April 29, 2026 Like "My daughter’s gymnastics Instagram, which she used for athlete promotion and potential college recruitment, was falsely flagged for “child exploitation,” even though I managed the account as her parent to monitor content and messages responsibly. As a result, Meta deleted not only her account, but also my personal Instagram and Facebook account I’ve had for nearly 20 years—without warning, meaningful explanation, or real opportunity for human review. Along with losing my daughter’s recruiting platform, I lost decades of family photos, videos, and memories, many of them irreplaceable. One erroneous automated decision wiped out years of personal history and disconnected us from communities and communication channels we rely on. This is not just about one mistaken ban—it’s about the lack of due process, the harm caused by unchecked AI moderation, and the devastating consequences when accounts across all Meta platforms are disabled at once. Families, small businesses, athletes, and ordinary users deserve human review, transparency, and a real path to appeal before losing everything." Amber Ellis April 29, 2026 Like "20+ year old accounts, banned out of the blue by their AI for Child Sexual Exploitation, Abuse, and Nudity. It’s been a month still no human review." Tim Saelee April 29, 2026 Like "My account got suspended for CEA violation which there is nothing on my account that relates to that And it’s taking them forever to overlook my profile had to purchase a verification for the agent not able to do anything. AI needs to be removed!!" Ella banks April 29, 2026 Like "My Account of nearly 10 years was falsely suspended Midway through April with absolutely no warning or consideration on behalf of Meta or Facebook, I had my future Career dedicated to Instagram and Meta as my account of over 3K followers was supposed to be my advertisement for my brand, I started my account back when I was 11 and I’ve invested my life’s work into my page and gained popularity better the years of 2018-2020 and I was planning one of the biggest reveals I’ve ever made until my account told me I was banned for exploitation despite having more than enough proof of my innocence. Instagram denied my appeal with absolutely no good explanation other than they determined my account to have violated terms and services (they never actually investigated as it was only 1 minute after I sent the appeal) I better either get my account back, or all the money I could’ve earned from me putting in my literal life’s work into!" Keizor Corchado November 14, 2025 Like "I’ve lost access to an account that’s seen my growth and now I don’t even have messages saved of those who were deceased:((" Okur gae November 14, 2025 Like "My account has been wrongfully banned for CSE as an adult. I’ve had this account for years with photos that only exist on instagram on it!!" Sienna Sandbag November 14, 2025 Like "Its sad to see people's accounts being banned or suspended when they've had it for years its truly upsetting knowing that its also out f nowhere with no real reason for the account to be banned/suspended" Alondra Paez November 14, 2025 Like "Meta banned my facebook and insta and just said i broke their guideline but wont tell me what i did. and i dont use it regularly at all. and now i'm losing YEAR/DECADES of memories." Hailey Mcintire November 15, 2025 Like "Mark Zuckerberg is the worst thing to happen to the worlds best platform" Brian Brown November 15, 2025 Like "Insta is wrongfully accusing people of policy violations they did not commit, taking away connections that are needed to communicate every day, and many years of lost photos and memories. You cannot contact them, they have not given an appeal process, and no matter how hard you try they WILL NOT RESPOND. This is wrong and needs to be stopped!" Lindsey Koebel November 15, 2025 Like "I met Ashlyn at the Sask Sno Show in November of 2017. Such an amazing lady. Definitely real and not impersonating anyone. Have loved following her adventures travelling and have even used her page to plan trips as well as messages many times for travel advice." Craig Costello November 15, 2025 Like "Meta needs banned" Caleb Walker November 15, 2025 Like "I have also been falsely accused of the same thing that everyone who has been wrongfully accused of (CSE). Please sign this petition to atleast take action in this because this can also happen to you too. They have been trying to mask this and this has been destroying business opportunities. Thank you and please sign this petition" Alisson Tafoya November 15, 2025 Like "I was part of the wrongfully affected group of the wave bans. My appeal was declined in minutes and no help was given to me. No opportunity for anything. Hold Zuckerberg accountable" Jeff Jeff November 16, 2025 Like "My Instagram account, @ladyybeeee, was recently disabled, and I’m still unsure of the reason why. I’ve had this page for many years, and for the past three years, I’ve used it to advocate for childhood cancer awareness and to share my journey through grief after losing my daughter last year. This account holds years’ worth of photos and videos of both my daughters—memories that are deeply meaningful to me. I kindly ask for your assistance in reactivating my account so I can regain access to these memories. I submitted an appeal on October 5th but have not yet received a response. My Facebook account was also disabled, but it was reinstated two days later with an apology from Meta for the mistake. However, I haven’t heard back yet about my Instagram account." Blanca Velasquez November 16, 2025 Like Load More
- Fix Platforms Petition | People Over Platforms
Wrongfully disabled account? Join the movement pushing for account restoration, real human support, and accountability. Help people get their disabled accounts back. HOLD PLATFORMS ACCOUNTABLE FOR WRONGFUL ACCOUNT DISABLING Fix the AI. Restore Access. Provide Real Support. SIGN THE PETITION Verified voices supporting this petition Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link Sheila Haluska 26-05-01, 8:46 p.m. lisa c kuzmenko 26-05-01, 2:59 p.m. Linda munkler 26-05-01, 1:45 p.m. Michael de la Riva 26-05-01, 9:55 a.m. Célestine 26-05-01, 9:39 a.m. Nazrul Islam Jibon 26-05-01, 9:08 a.m. Sleman Altehe 26-05-01, 8:10 a.m. Orit Brawer Ben David 26-05-01, 7:31 a.m. Ram Ben David 26-05-01, 6:38 a.m. Jonas Daniel Stampe 26-05-01, 5:33 a.m. Truc Thi Xuan Tran 26-05-01, 3:19 a.m. Jessika Rice 26-05-01, 1:21 a.m. Jordan Blake 26-05-01, 1:08 a.m. Nicky Aumond 26-04-30, 11:50 p.m. Jessie Guéguen 26-04-30, 11:48 p.m. This total reflects combined support across our original Change.org campaign and our official People Over Platforms petition. As we transition, signing through our official petition ensures your support is directly counted and helps strengthen our advocacy efforts. SIGN THE PETITION Full name* Email* Multi-line address Country/Region* Address* City* Zip / Postal code* Your Comment (Optional) By signing you agree to receive campaign updates. SIGN NOW THE ISSUE Across the world, users are being locked out of their accounts without warning, explanation, or meaningful support. What was once occasional is now becoming systemic . In recent months, major online platforms have expanded their reliance on artificial intelligence to enforce policies, while reducing access to human moderation and support systems . These automated systems are designed to act quickly, but they also introduce serious risks . Users are increasingly reporting account restrictions, content removals, and permanent disables triggered by automated decisions, often without clear reasoning or effective resolution pathways . At the same time, AI-powered support tools are being rolled out globally. While these systems provide general explanations or guide users through appeal processes, they often cannot reverse enforcement actions or restore access . Many users are left navigating systems with no meaningful assistance . Governments and regulators around the world are beginning to respond, introducing new rules and scrutiny around platform accountability, artificial intelligence and user protection . This is not an isolated issue. It is a systemic failure driven by automation without accountability , leaving real people, businesses, and communities without access, answers, or support . “Access without support isn’t access at all.” Why This Matters Real people are affected when systems fail. Automated decisions are impacting access, income, data, and communication at scale, often without clear explanations or meaningful support. What should be rare is becoming increasingly common. The Issue. The Impact. The Demands. This campaign calls for fairer enforcement, clearer decisions, real support, and stronger accountability when automated systems affect people’s access, income, data, and communities. 64,000+ Petition Signatures And growing every day. 1 Global Movement Uniting voices across borders and platforms. GLOBAL IMPACT This issue is affecting users worldwide across industries, professions, and communities. ... And more. Our Demands Fairness. Transparency. Accountability. These are the fundamental standards required to ensure fair treatment, clear decisions, and meaningful access to support. As automated systems take on a greater role in enforcement, the risks to users increase when transparency and accountability are not in place. Without these safeguards, people can lose access to their accounts, data, and communities without explanation or effective resolution. These standards are essential to ensure that systems serve people, not the other way around. 1. Human Review All enforcement actions should include access to human review. 2. Clear Decisions Users must receive clear and specific reasons for account actions. 3. Fair Appeals Users must receive clear and specific reasons for account actions. 4. Real Support Users must have access to real customer support when issues arise. 5. Data Protection User data and access should be protected from wrongful loss or restriction. 6. Transparent Policies Platform rules should be clear, consistent, and easy to understand. 7. Consistent Enforcement Policies must be applied fairly across all users and situations. 8. Independent Oversight Systems should be subject to independent oversight and accountability. Supporter Comments I tried contacting them several emails sent EVERY day for 4 months, along with proof that I was at work whenmy account was "hacked" I even downloaded my information, and in the 'last log-in" was in a state that I do NOT live in. I tried to explain this, even senet a copy of their own long in report, and I either got no reply, or the reply stated they were short handed, and to try againat a later time. ALL fell on death ears. I'm trying to figure out how your short handed, when they should KNOW people are going to respond, and they took no measures to insure we were ALL heard lisa c kuzmenko May 1, 2026 Like My Facebook account was disabled unexpectedly. I still have access to my linked Instagram and email. I believe this may be an error. Nazrul Islam Jibon May 1, 2026 Like This is about the new authoritarian private regime that needs to be regulated to protect democracy. Jonas Daniel Stampe May 1, 2026 Like I’ve experienced ongoing issues with account access and haven’t been able to get clear answers or support. Situations like this need better transparency and accountability. Jordan Blake May 1, 2026 Like I think this is a very timely and pertinent petition. Nicky Aumond April 30, 2026 Like I was labeled as a human trafficker by meta accepting a collab post with a promoter. I’m an artist and I use my account for work. Please restore it Carlo Molino April 30, 2026 Like I was locked out of facebook, for no reason other than "violates community standards" which I did not do. I live in Rural Alberta and facebook is our main source of local happenings and communication and connection. Michele M Schuler April 30, 2026 Like The pain and loss of deceased loved ones was felt all over again by the actions of this heartlessness business idea. The memories lost will never be retrieved now. These companies need to be held accountable! Al Busby April 30, 2026 Like Facebook needs to stop disenabling accounts without good reason. Jo Abbott April 30, 2026 Like my instagram account was disabled by mistake on september 13th 2021 i did nothing wrong to violate community guidelines or terms of use cause they think that app i used called unfollowers for instagram thought as a spam. i submitted the appeal many times i didn't work cause i didn't make the photo of myself holding the white paper with my name, the code and my username as a jpeg file then it tell me to request a review which i don't know. now in 2022 i submitted the appeal four times but still don't work so i decided to give up and it's over. it's been four times that my instagram account is disabled, i tried so hard to get it back and it's not fair that leaves me hurted, sad and unjusted... THAT HAS TO BE STOPPED Johnathan James April 30, 2026 Like "Is disgusting the same “person” that had dinner with Epstein is now getting ai to randomly accuse people" @ music____account_ April 12, 2026 Like 1 "I’ve been on Instagram and Facebook since it’s very beginning and they deleted my account without any explanation and have deleted every other single account that I’ve made after" Tess Huinink April 12, 2026 Like 1 "We are receiving mails to disable accounts for blue tag if we don't verify on meta." Itwant Singh April 12, 2026 Like 1 "Facebook account can't be reinstated. Got deleted in 2026 for an obvious joke post made in 2017. Submitted appeal, but nothing is being done about it at all." Joshua Prater April 12, 2026 Like 1 "Insta got permanently disabled it’s not fair I got wrongfully accused Instagram needs to do better and stop letting ai do their work for them and quit being lazy and also my Facebook got banned 🤦♂️" 14kchr1z onInsta April 13, 2026 Like 1 "I was responding to someone attacking veterans and making jokes about hitting women Facebook suspended me and allowed the other person to continue on. I’ve had this account since 2010 it’s honestly sad requested a review emailed whatever emails I could find nothing it’s just unacceptable they have zero customer support or a way to even talk to someone about being banned for nothing much less being banned for defending veterans" Jordan Phillips April 13, 2026 Like 1 "Justice for everyone that have lost their lives and digital archives due to the wrongful ban committed by meta ai" Tay'shaun Riley April 13, 2026 Like 1 "I’ve had this Instagram account since 8th grade, when my first account got hacked. And because of my friends spam reporting me I get banned and can’t get any help from them." Kingston Norris April 13, 2026 Like "I haven't done anything and now my Instagram is locked out! I have so many connections on Instagram alone and I've lost so many contacts of close friends. So devastating!" Katie Weisbrodt April 13, 2026 Like "I was wrongfully suspended due to a meme of Simpsons grandpa yelling at the clouds." Jessica Davis April 14, 2026 Like "So I Would Like To Share My Story Of How I Got Randomly Disabled On Instagram Okay So Earlier Last Week On April 7Th I Got A Notification From That They Needed To Verify My Identity And I Was SOOOOO Scared And I Thought I Did Something Wrong And So I Clicked On The Notification And It Had Me To Verify My Identity And I Answered All There Questions And They Wanted Me To Do A Verification Selfie And I Did That And They Told Me That If My Account Does Go Against There Community Standards I Would Use Instagram Again And If It Doesn't Go Against There Community Standards They Will Permentaly Disabled My Account And I Was SOOOOO Scared So Anyway I Got An Email From Instagram And They Said My Account Still Doesn't Follow There Community Standards And They Had Permentaly Disabled My Account For No Reason And When I Checked Instagram They Had Disabled My Account For Child Exploitation, Abuse And Nudity Which I Had Neaver In My Life Posted Anything Like That That's Just Disgusting And When I Tried To Log In They Couldn't Find My Email Address Or My Phone Number It's Like They Had Deleted Everything. So Yeah That's My Story And I Hope That Everyone Gets There Account Back Safe And Sound :) 🩷" Cyan Brown April 14, 2026 Like "Falsley banned with no resources to get the account back. This needs to change now." Colin Castleman April 14, 2026 Like "FREE MIKE REYES" Michael Reyes April 14, 2026 Like "My Instagram of 5+ years has been disabled permanently for no reason and now I have lost years of memories, friends, contacts, and tagged stories and posts. On top of that, I can’t download the content that I’ve lost so I’ve lost everything. I also can’t make another Instagram. All 4 of my accounts have been banned. Meta needs to fix their app !" Jasmine Arora April 14, 2026 Like "My account was initially suspended, after which I promptly submitted an appeal and provided valid identification as requested. Shortly thereafter, my account was restored, and I received confirmation that it did not violate Instagram’s Community Guidelines. However, within hours of that restoration, my account was suspended again for the same alleged violation. I submitted a second appeal, again providing identification, and was then informed that my account does violate the guidelines. This directly contradicts the prior determination and indicates a clear error or inconsistency in the review process." London Sky April 14, 2026 Like View All Comments Media Coverage Daily Camera 26-03-20 Meta accounts disabled: Lafayette users say Facebook, Instagram bans came without warning Colorado residents report Facebook and Instagram accounts being disabled without warning, raising concerns about transparency, due process, and the growing impact of automated moderation systems. View Article CBS News 26-03-16 More Facebook, Instagram users say accounts wrongly banned over "sickening" allegations with no explanation Users across the U.S. report Facebook and Instagram accounts being wrongly disabled over serious allegations, often with no explanation or meaningful appeal process, raising growing concerns about automated enforcement and lack of accountability. View Article Hoodline 26-03-10 Maryland mom says Meta’s AI turned family Instagram into ‘crime scene’ overnight A Maryland family says Meta’s automated systems falsely flagged their Instagram account as a serious violation, leading to permanent account loss without warning, explanation, or access to a meaningful appeal process. View Article CBS News 26-03-09 Some Maryland Instagram, Facebook users say Meta A.I. wrongly flags accounts for child exploitation Users report Facebook and Instagram accounts being wrongly disabled over serious child exploitation allegations, often without explanation, human review, or access to a meaningful appeal process. View Article 9News 26-03-06 Jed's Instagram account was wrongly suspended. It's cost him $50,000 An Australian business owner says his Instagram account was wrongly disabled over serious allegations, costing him tens of thousands in lost income and exposing ongoing issues with automated enforcement and limited access to meaningful appeals. View Article The Post 26-02-28 Banned: professional photographer locked out of Instagram, Facebook over fake child abuse claim A professional photographer says she was locked out of Facebook and Instagram after being falsely flagged for child abuse content, highlighting serious concerns around automated enforcement, reputational harm, and lack of meaningful appeal options. View Article 9News 26-02-23 I felt defamed': The Perth mum and business owner cancelled by Meta's AI A mother and business owner says Meta’s automated systems falsely flagged her account for serious violations, resulting in immediate account loss, reputational damage, and ongoing challenges accessing support or recourse. View Article NBC 5 26-02-19 Social media accounts banned by mistake Users report Facebook and Instagram accounts being banned by mistake, often under serious allegations and with little to no access to human support, highlighting growing concerns around automated enforcement and ineffective appeal systems. View Article First Coast News (NBC/ABC Jacksonville) 26-02-11 St. Johns County moms say Meta disabled their accounts over false child exploitation claim Two mothers say Meta wrongly disabled their Facebook and Instagram accounts over false child exploitation claims, leaving them without explanation, meaningful support, or access to an effective appeal process. View Article ABC7 26-02-05 Facebook, Instagram pages disabled after being wrongly accused of 'child endangerment,' owners say Multiple users report Facebook and Instagram accounts being wrongly disabled over serious child endangerment allegations, often without explanation and with inconsistent appeal outcomes, highlighting broader concerns around automated enforcement and lack of accountability. View Article Boston 25 News 26-02-02 “More than devastating”: Locked-out Meta users accused of vicious act Multiple Facebook and Instagram users report being wrongly accused of serious violations and locked out of their accounts, with little to no explanation or access to meaningful support, highlighting widespread concerns around automated enforcement and accountability. View Article NBC 25-12-22 Facebook and Instagram users express frustration with Meta after NBC Connecticut helps reinstate their accounts NBC Connecticut reports users were locked out of Facebook and Instagram accounts over serious violations they deny, with access only restored after media intervention, highlighting concerns around automated enforcement and lack of direct support. View Article News5 25-12-16 It had me in tears!' Business owner says Meta's false allegation led to her lawsuit, others in same situation A business owner says Meta falsely flagged her account for serious violations, leading to extended account suspension, financial loss, and a lawsuit, highlighting growing concerns around automated enforcement and lack of accountability. View Article Toronto Sun 25-12-13 Facebook account disabled by Meta without warning after 19 years A Facebook user reports their account was disabled without warning after 19 years, raising concerns about transparency, account security, and lack of effective support. View Article CTV News 25-11-19 Saskatoon creator cut off from 22,000 followers after sudden Facebook suspension A content creator reports being locked out of her Facebook account without warning, losing access to over 22,000 followers and her primary platform for engagement. View Article CTV News 25-11-19 Saskatoon creator cut off from 22,000 followers after sudden Facebook suspension A business owner reports her account was wrongly disabled over serious allegations, resulting in lost income and legal action after repeated attempts to resolve the issue failed. View Article Carlow Live 25-11-13 We lost business': Carlow woman hits out at Meta for disabling business accounts A Carlow business owner says multiple Facebook business accounts were disabled without warning, resulting in lost income and disruption, highlighting concerns around sudden enforcement actions and lack of meaningful support or recourse. View Article Inside Investigator 25-09-22 He’s ranked 2nd in the nation for youth rock climbing. AI just canceled him A top-ranked young athlete reports his social media account was wrongly disabled, disrupting sponsorships and limiting his ability to connect and compete at an international level. View Article ClickOrlando (WKMG News 6) 25-09-02 Instagram blocks News 6 meteorologist from posting hurricane updates A meteorologist reports being prevented from sharing hurricane updates on Instagram, highlighting concerns about platform restrictions impacting access to important public information. View Article CTV News 25-08-27 Users ‘reeling,’ feeling ‘sick’ and ‘frustrated’ after Facebook and Instagram accounts deleted without cause or recourse Users describe having their accounts deleted without cause and with no meaningful recourse, exposing widespread concerns around automated enforcement, lack of accountability, and the real emotional impact on those affected. View Article BBC Radio 25-08-26 What happens when you lose your social media? Users say their accounts were wrongly disabled without explanation or meaningful recourse, exposing broader concerns around automated enforcement, transparency, and accountability. View Article Global News 25-08-26 Peterborough woman’s petition challenges Meta of wrongfully disabling accounts A petition led by a Peterborough advocate is drawing attention to widespread reports of wrongful account suspensions, amplifying calls for accountability, transparency, and improved support for affected users. View Article Denver7 (ABC News) 25-08-25 Suspended from social: Coloradans say Meta wrongfully shut down their accounts Users describe being falsely accused of serious violations and locked out of their accounts without explanation or response, raising concerns about systemic failures in automated moderation and accountability. View Article Radio New Zealand (RNZ) 25-08-22 Kiwis in the dark over Instagram, Facebook account suspensions Users describe being locked out of their accounts without explanation or guidance, exposing growing concerns around automated moderation, lack of transparency, and absence of meaningful recourse. View Article WRTV 25-08-19 Columbus teacher wrongfully accused by Meta of child exploitation— and she’s not alone A teacher says Meta’s automated systems falsely flagged her account for severe violations, resulting in immediate account loss and exposing broader concerns about systemic failures, accountability, and lack of meaningful recourse. View Article Rapplers 25-08-18 [Beat Beta] Is AI to blame for Meta’s supposed wrongful Facebook and Instagram bans? Users report being falsely flagged and locked out of their accounts, with growing concerns that AI-based moderation systems are making enforcement decisions without accountability, transparency, or meaningful recourse. View Article WSB-TV 25-08-16 Atlanta photographer named Isis says Instagram account was banned by mistake A photographer says Meta’s systems falsely flagged her account based on her name, resulting in sudden account loss and business disruption, exposing broader concerns around automated moderation and lack of accountability. View Article CBC News 25-08-12 Hamilton woman says cooking business erased 'from existence' after Instagram account shut down by Meta A home cook says Meta’s systems abruptly disabled her accounts without warning, disrupting her business and online community, and raising concerns about accountability, transparency, and lack of meaningful recourse. View Article Superlife 25-08-08 AI false accusations devastate Ontario teacher; no human appeal path available A teacher describes being falsely accused through AI-generated claims, resulting in reputational harm and exposing serious concerns around automated systems, lack of human oversight, and limited recourse. View Article GME Lawyers 25-08-07 Good Morning Entertainment – Teacher Feature (Megan Conte Instagram suspension case) A law firm raises the possibility of legal action for users impacted by wrongful account bans, underscoring concerns about financial harm, lack of accountability, and growing pressure for systemic change. View Article CBC News 25-08-05 Teacher wrongly accused by Meta of child exploitation gets Instagram account back — and an apology A teacher says Meta’s systems falsely flagged her account for serious violations, resulting in account loss and reputational damage before the company reversed the decision and issued an apology, exposing failures in automated enforcement and accountability. View Article We Got This Covered 25-08-05 "I was very hurt”: Meta says “oops” after accusing a teacher of child exploitation A teacher describes being falsely accused of severe violations by Meta’s systems, resulting in emotional and reputational harm before the mistake was acknowledged, exposing broader concerns around automated enforcement and lack of recourse. View Article Yahoo Finance 25-08-05 Meta forced to apologize after teacher’s account is banned A teacher says she was falsely accused of serious violations and lost access to her account before the decision was reversed and an apology issued, exposing failures in automated systems and the harm caused before corrections are made. View Article Fox5 25-08-04 Las Vegas business owner says wrongful social media suspension hurt sales A business owner says a wrongful account suspension disrupted their ability to operate and generate income, raising concerns about financial harm, lack of accountability, and limited recourse for affected users. View Article FOX 2 25-08-01 Meta AI falsely shuts down, bans small business page A business owner says Meta’s automated systems falsely flagged her account for serious violations, resulting in prolonged loss of access and business disruption, raising concerns about systemic failures and lack of accountability. View Article ABC7 25-07-24 After ABC7 report, more social media users say Meta wrongly suspended their accounts Users across the U.S. report Facebook and Instagram accounts being wrongly suspended, often without clear explanation or consistent resolution, highlighting concerns around automated enforcement, transparency, and access to meaningful support. View Article Telegraph Journal 25-07-23 Facing ‘A.I. hell,’ N.B. professional loses access to social media accounts A New Brunswick professional describes being locked out of their Facebook and Instagram accounts with no access to human support, calling the experience “AI hell” and highlighting concerns around automated enforcement and lack of meaningful recourse. View Article Sky News 25-07-16 Meta falsely accuses Gold Coast business owner of child exploitation and suspends her accounts after she posted a video of her dogs A Las Vegas business owner says a wrongful social media suspension significantly hurt sales, highlighting the financial impact of sudden account loss and ongoing concerns around automated enforcement and lack of meaningful support. View Article Tube Filter 25-07-15 The fight against “unoriginal” content (including AI slop) is coming to Facebook Meta has introduced new measures to reduce low-quality and AI-generated “unoriginal” content on Facebook, including limiting reach and monetization, while broader concerns remain about how automated systems impact users and creators. View Article Forbes 25-07-15 Meta Cracks Down On AI-Generated Facebook Spam Meta is introducing stricter measures to limit AI-generated and “unoriginal” content on Facebook, including reduced reach and monetization, while broader concerns remain about how automated enforcement impacts users and creators. View Article The Guardian 25-07-07 Instagram user says he was banned with no right of appeal A UK entrepreneur says his Instagram accounts were disabled without warning and with no right to appeal, significantly impacting his business and network, highlighting concerns around automated enforcement and lack of meaningful recourse. View Article Malaysiakini 25-07-04 ADUN SPEAKS | Meta must resolve indiscriminate account banning A column critiques the growing reliance on AI moderation, warning that automated systems are increasingly making harmful enforcement decisions without transparency, accountability, or effective recourse for affected users. View Article BBC News 25-07-03 There is a problem': Facebook and Instagram users complain of account bans A user says they were wrongly accused of serious violations and lost access to their social media accounts before the issue was eventually corrected, highlighting concerns around automated enforcement, reputational harm, and lack of timely support. View Article Android Headlines 25-07-02 Meta 'Verified' Users Abandoned Amid Instagram Mass Bans Meta Verified users report being affected by mass account bans on Facebook and Instagram, with many saying paid support services failed to provide meaningful help, highlighting concerns around automated enforcement and lack of reliable recourse. View Article BBC News 25-06-26 Meta admits wrongly suspending Facebook Groups but denies wider problem A user reports being wrongly affected by account enforcement decisions, resulting in loss of access and real-world impact, highlighting concerns around automated moderation, lack of transparency, and limited access to meaningful support. View Article 25-06-26 Facebook and Instagram users victims of unjustified bans Users say their accounts were wrongly banned without explanation, raising concerns about automated moderation, transparency, and limited access to effective support. View Article TechNave 25-06-25 Meta responds to Facebook group shutdowns caused by a technical issue Meta acknowledged that a technical issue led to the shutdown of Facebook groups, after users reported sudden loss of access, exposing concerns around automated systems, communication gaps, and accountability. View Article Mashable 25-06-25 Did a Facebook group randomly ban you? You’re not alone. Thousands of Facebook groups were unexpectedly suspended due to a technical error, disrupting entire communities and exposing concerns around automated systems, communication gaps, and accountability. View Article The Mirror 25-06-24 Facebook groups hit with 'mass suspensions' after Meta technical error Facebook groups were hit by widespread mass suspensions, leaving communities inaccessible without warning and raising concerns around automated systems, platform reliability, and lack of clear communication from Meta. View Article Daily Star 25-06-24 Meta scrambles to fix 'technical error' causing mass Facebook Group suspensions Meta scrambled to fix a technical error that led to widespread Facebook group suspensions, after users lost access without warning, highlighting concerns around automated systems, platform reliability, and lack of clear communication. View Article Jacksonville 25-06-24 Group title pending? Thousands of Facebook users report Groups deleted, suspended Thousands of Facebook groups were suddenly deleted or suspended due to a technical error, leaving users without access and highlighting concerns around automated systems, platform reliability, and lack of clear communication. View Article MSN 25-06-18 Meta faces backlash after Instagram bans user accounts without cause or support Meta is facing backlash after users reported Instagram accounts being banned without cause or meaningful support, highlighting growing concerns around automated enforcement, lack of transparency, and limited access to effective recourse. View Article BGR (Boy Genius Report) 25-06-16 If you were banned from Instagram, AI might be to blame Thousands of Instagram users reported being banned or suspended without clear cause, with many pointing to Meta’s AI moderation systems as a likely factor, highlighting concerns around automated enforcement, lack of transparency, and limited access to meaningful support. View Article Tech Crunch 25-06-16 Instagram users complain of mass bans, pointing finger at AI Instagram users reported a surge in accounts being mistakenly banned or suspended despite no policy violations, with many pointing to AI-driven moderation systems and highlighting concerns around automated enforcement, lack of transparency, and limited access to meaningful support. View Article The Bulletin (Aylmer) Meta suspension leaves Aylmer business owner locked out An Aylmer business owner says Meta abruptly disabled her personal and business accounts without warning, disrupting client communication and income, with a replacement account also suspended, highlighting concerns around automated enforcement and lack of meaningful support. View Article This affects real people. People deserve access. People deserve answers. Behind every account is a person, a business, or a community that deserves fairness, clarity, and support. JOIN THE MOVEMENT EXPLORE OUR SERVICES
- Support And Assistance | Get Help | People Over Platforms
Contact People Over Platforms support to get assistance, submit inquiries, and receive guidance on your situation. get help Contact Support Need help or have questions? Reach out and we’ll do our best to guide you with the next steps. Need Help? We’re Here for You. Have an issue, question, or feedback? Use the form below and we’ll make sure your message gets to the right place. We review every submission and respond as soon as possible. First name* Last name Email* Select a Support Topic* General Feedback Long answer* Optional File Upload Upload File Attach any files that help us understand or support your request — such as screenshots, documents, legal forms, evidence, videos, or personal stories. Accepted formats: JPG, PNG, PDF, DOCX, MP4 (max 25 MB) Submit You're not alone. Your voice matters. Your rights matter. Supporting individuals and promoting fairness, transparency, and accountability across digital and institutional systems. JOIN THE MOVEMENT EXPLORE OUR SERVICES
- People Over Platforms | Platform Practices and People’s Rights
People Over Platforms works to protect people’s rights by addressing harmful platform and corporate practices, accountability failures, and rights violations. Protecting Individual Rights in the Face of Corporate and Administrative Power Advancing digital rights, consumer protection, due process, and regulatory accountability. Learn More Browse Services Hold Platforms Accountable Join thousands calling for fair enforcement, transparency, and real human support. SIGN THE PETITION Your Voice Creates Change Join 64,000+ people in demanding accountability. Together, we're calling on major platforms and decision makers to implement fair processes, transparent policies, and real human support. Fight unfair account disabling by AI on major platforms. Hold Big Tech accountable for real human support. Restore access to innocent users wrongfully deplatformed. Get Help & Resources Facing an account issue? You are not alone. Access support, request a case review, or explore tools and guidance for platform related issues. We're here to help you take the next step. Explore Our Services Explore our range of services designed to review, strengthen, and support your digital accounts through structured analysis, advocacy, and documentation. Browse Services Contact Support Direct support for general questions, account concerns, and guidance. Get Help Real Support, Real Solutions. We combine advocacy with practical support to make sure people are not left behind. Explore Resources Guides and tools for navigating platform issues and available options. Browse Resources Latest Updates & More Get The Gear, Behind The Movement Apparel and items connected to the movement. View Shop Support The Work Behind This Movement Your donation helps us continue advocacy, provide resources, and fight for human and digital rights worldwide. DONATE TODAY
- About People Over Platforms | Who We Are
Learn about People Over Platforms, our mission to defend people’s rights and hold corporations, businesses, and platforms accountable across modern systems. About Us People Over Platforms Real people. real support. real results. Supporting individuals and promoting fairness, transparency, and accountability across digital and institutional systems. Our Mission We exist to promote fairness, transparency, and accountability. Supporting individuals and promoting fairness, transparency, and accountability across digital and institutional systems. Our mission is to provide the tools, resources, and support peoples need to navigate complex systems and stand up for what's right. Your rights. your voice. our mission 64,000+ Petition Signatures And growing every day. 1 Global Movement Uniting voices across borders and platforms. Countless Lives Impacted Through support, guidance, and collective action. Our Approach Clarity. Structure. Action. Supporting individuals and promoting fairness, transparency, and accountability across digital and institutional systems. 01 Understand We break down complex situations and clarify the key issues. 02 Strategize We build a clear plan and provide the tools and guidance you need. 03 Take Action We support you through every step toward the best possible outcome. You're not alone. Your voice matters. Your rights matter. Supporting individuals and promoting fairness, transparency, and accountability across digital and institutional systems. JOIN THE MOVEMENT EXPLORE OUR SERVICES
- Small Claims Guidance | Legal Support | People Over Platforms
Learn about small claims guidance, filing steps, and dispute resolution options for holding businesses accountable. Legal help Small Claims Guidance Learn how small claims works, what to expect, and how to take the right next steps based on your location. Small claims court is designed to help individuals resolve disputes without the complexity of higher courts. This guide provides a clear starting point, along with country-specific pathways so you can move forward with confidence. Information may vary by region. Select Your Region Understanding Small Claims This page provides a structured overview of how small claims court works and when it may apply to your situation. If you are dealing with a dispute involving money, services, contracts, or business-related issues, small claims court may offer a more accessible path to resolution. Because rules and procedures vary by location, this guide also connects you to region-specific information to help you take the correct next steps. How Small Claims Works What is small claims court? A simplified legal process designed to resolve lower-value civil disputes without the need for complex legal procedures. What types of cases are handled? Common cases include unpaid invoices, service disputes, contract issues, property damage, and other financial disagreements between individuals or businesses. Does it work the same everywhere? No. Claim limits, filing steps, fees, and timelines vary depending on your country and region. Always verify details with your local court. Choose Your Region Canada > United States Coming Soon United Kingdom Coming Soon Know Before You File Claim limits vary by province or jurisdiction Filing fees may apply depending on your court Strong evidence improves your chances of success Claims must be filed in the correct court location The defendant must be properly served with notice Mediation or settlement may occur before a hearing Important Note This information is for general guidance and is not legal advice. Small claims rules, fees, and claim limits may change. Always confirm curent details with your local court.
- Legal And Consumer Resources | People Over Platforms
Access legal and consumer resources designed to help individuals address disputes and pursue accountability. resources Find the Help You Need. Practical tools and guidance to help individuals navigate digital rights issues, platform enforcement, and consumer protection processes. Legal & Administrative Tools Information and resources to help individuals understand legal procedures, administrative processes, and available escalation pathways. Small Claims Guidance Steps for filing small claims and understanding processess Learn More Ombudsmen & Oversight Escalation pathways for unresolved complaints. Learn More Filing Fees & Forms Information on costs and required documentation. Learn More Consumer Protection Guidance on addressing unfair practices, filing complaints, and understanding rights related to digital services and financial platforms. Consumer Complaints File a complaint and find out how to escalate issues. Get Started Data Privacy & Online Safety Guides on protecting your personal information and staying safe online. View Guides Advocacy Support Options for individuals seeking structured support, case guidance, or advocacy resources when facing complex platform or administrative issues. Contact Support Direct support for questions, account concerns, and platform-related issues. Get Help Our Services Professional support services to help you navigate complex platform-related issues. Browse Services
- Support The Movement | People Over Platforms
Make a difference Make A Real Impact Your donation helps fund resources, advocacy and support for individuals facing unfair account restrictions and helps push for greater accountability across digital platforms and institutions. Choose Your Gift Every contribution, big or small, makes a real impact. One time One time Monthly Monthly Yearly Yearly $5 $5 $25 $25 $50 $50 Other Other Donate $5 Your Gift Helps Provide resources for account reinstatement efforts. Support individuals facing unfair restrictions. Push for greater accountability across platforms and institutions. How Your Support Makes An Impact Your contribution helps fund real work, real support, and real accountability. Advocacy & Case Support We advocate for fairness, challenge unjust restrictions, and support cases that need to be heard. Resources & Tools We develop resources, guides, and tools to help individuals understand their rights and options. Support for Individuals We provide support, guidance, and resources for individuals facing unfair restrictions. Awareness & Accountability We raise awareness, hold platforms and institutions accountable, push for meaningful change. Go Back Secure. Trusted. Transparent. Your donation is secure and encrypted. We never share your information. Thank you for standing with us. Secure. Safe. Your information is protected.
- Share | People Over Platforms
Spread Awareness Help Make This Movement Visible Your donation helps fund resources, advocacy and support for individuals facing unfair account restrictions and helps push for greater accountability across digital platforms and institutions. Share This Movement Copy the link below and share it wherever you can. Every share helps expand reach and impact. Where to Share Send it to friends and family A personal message can go a long way. Post it on social media Use your voice to spread awareness. Share in relevant groups or communities Help more people discover this important cause. Add it to discussions where this issue matters Raise awareness is conversations that need it most. Every share increases visibility and strengthens the call for accountability. Thank you for helping move this forward.
- People Over Platforms FAQ | Common Questions Answered
Find answers in the People Over Platforms FAQ about our organization, website, policies, support options, and how we help people navigate disputes and accountability. Frequently Asked Questions Find answers to common questions about People Over Platforms Worldwide, our mission, services, resources, and organizational structure. General News & Updates Donations & Refunds Shop Petitions & Campaigns Education & Awareness Global & Local Support Membership & Accounts Technical Support Privacy & Data Legal What is People Over Platforms? People Over Platforms is a global nonprofit organization focused on protecting people’s rights in situations where corporations, businesses, platforms, or automated systems make decisions that affect individuals. Why is it called “People Over Platforms”? The name reflects a simple priority. People should always come before corporate interests, business models, or automated systems. Human wellbeing, fairness, and rights are more important than any platform or profit structure. Who founded People Over Platforms? People Over Platforms was founded by Brittany Watson after witnessing widespread harm caused by unfair and opaque corporate and platform decisions that left individuals with little to no recourse. What triggered the creation of this organization? Thousands of people shared experiences of losing access, income, communities, or services because of decisions made by businesses or platforms. Many had no clear explanation and no effective way to challenge what happened. That gap led to the creation of this nonprofit. Is People Over Platforms only about social media? No. Social media is only one part of the picture. The organization focuses on any system where corporate or automated decisions can hurt people, including platforms, service providers, businesses, and other digital or hybrid environments. Is People Over Platforms a charity or a nonprofit? It is a federally incorporated nonprofit organization. It is not a registered charity at this time. Who does the organization answer to? People Over Platforms is bound by nonprofit law, federal regulations, internal governance, and the expectations of the public it serves. Who runs the day to day work? The organization is managed by its founder along with growing operational structures that handle advocacy, research, communications, and support. Is People Over Platforms independent? Yes. It is independent from governments, political parties, and corporations. The work is driven by public interest and people’s rights. Does the organization belong to any company or platform? No. It is separate from all platforms and businesses and does not operate under the control of any corporate entity. What is the mission of People Over Platforms? The mission is to protect people’s rights wherever corporate, business, or platform systems make decisions that affect individuals and to advocate for fairness, transparency, accountability, and human centered treatment. What does “people’s rights” mean here? In this context, people’s rights include fair treatment, access to essential services, the ability to challenge harmful decisions, clear explanations, dignity, and protection from unjust or abusive corporate practices. What is the vision of the organization? The vision is a world where corporate and platform systems are transparent, fair, accountable, and designed with people’s wellbeing at the center rather than treating people as disposable users or data points. What core values guide the work? The organization is guided by fairness, transparency, accountability, compassion, accessibility, truth, and a strong focus on the human impact of systems and policies. Why is fairness such a focus? Because many decisions made by businesses or platforms are automated, opaque, or rushed. When those decisions are unfair or mistaken, people can lose income, relationships, identity, access, or opportunities overnight. Does the organization care about both individual and systemic issues? Yes. Individual stories matter, and at the same time those stories reveal patterns that point to systemic problems that need reform. Does People Over Platforms take sides with specific companies or platforms? No. The focus is on how people are treated, not on protecting any specific business. When systems harm people or lack accountability, they are open to scrutiny regardless of brand. Is the organization anti technology or anti business? No. Technology and business can be positive forces. The concern is when systems are built or run in ways that harm people or deny them fair treatment. Does the organization support reform rather than destruction of systems? Yes. The goal is improvement, accountability, and fairness, not simple destruction or chaos. Why does the organization emphasize “human centered” systems? Because systems exist to serve people. When people are reduced to numbers, metrics, or risk profiles, their rights and wellbeing can be lost in the process. What does People Over Platforms actually do in practical terms? The organization provides education, public information tools, documentation guidance, awareness campaigns, and analysis of patterns that show how corporate and platform decisions affect real people. Does the organization provide legal representation? No. It does not act as a law firm or legal clinic. It offers general information and rights based education. Does the organization intervene directly with companies or platforms? No. It does not have special access to internal systems and cannot restore accounts or override business decisions. What types of resources does the organization create? Plain language explanations, guides, FAQs, educational articles, human impact summaries, and high level overviews of processes and options available in different types of situations. Does the organization focus only on account bans? No. Account bans are one example. The work also includes unfair suspensions, wrongful enforcement actions, access removal, customer account closures, automated decisions, and other harmful corporate actions. Does the organization write about specific laws or regulations? It may explain general legal frameworks and public processes in simple language, without providing individual legal advice. Does People Over Platforms do research? Yes. The organization gathers information, stories, and patterns to better understand how systems operate and how they fail people. Does the organization engage in advocacy? Yes. Advocacy includes public education, awareness raising, participation in discussions, and highlighting patterns that show why reform is needed. Does the organization offer one on one case work? The focus is on scalable tools and guidance. Limited one to one support may be offered in the form of general information, but not full case management. Does the organization help with non digital corporate problems, such as service cancellations or account closures in other industries? Yes, as long as the issue involves corporate or system decisions that harm individuals or raise fairness questions. Who can seek information from People Over Platforms? Anyone. There are no membership barriers for accessing educational content. Does the organization support individuals only, or businesses as well? The primary focus is individuals and communities, but businesses and independent professionals affected by corporate decisions are included. Does location matter? No. People in any country can read and use the resources. Is the organization focused on a specific demographic? No. People of all backgrounds, professions, and identities can be affected by corporate or platform decisions, so the work is intentionally broad and inclusive. Does the organization support both long term harms and one time incidents? Yes. Both ongoing patterns and single serious events can matter, especially when they reveal wider systemic problems. Does the organization focus on a specific age group? No. Adults, older adults, and in some contexts youth may be impacted by unfair systems. The focus is on the pattern and the harm, not age alone. Can organizations or advocacy groups use the resources? Yes. Other groups are welcome to reference public materials, with appropriate credit where relevant. Can journalists or researchers use information from People Over Platforms? Yes. Public information can be used to support reporting or research into how corporate systems affect people. Does the organization prioritize certain types of cases? Patterns that show serious harm, large scale issues, or repeated failures of fairness and transparency tend to be prioritized. Will every individual case receive a personal response? Not always. Capacity is limited, and the focus is on creating tools that help many people at once. Is People Over Platforms legally registered? Yes. It is federally incorporated as a nonprofit organization. What is the business number? The business number is 748736766. What are the corporate and GST or HST account numbers used for? They are used for tax, compliance, and financial reporting in line with federal requirements. GST/HST Account Number: 748736766 RT0001 Are donations to People Over Platforms tax deductible? No. Donations are not tax deductible, because the organization is not a registered charity. How does the organization generate funding? Funding comes from direct donations, revenue from the shop, and any future nonprofit funding sources that may become available. Does the organization receive money from donations made on petition platforms? No. Donations made on third party petition platforms support those platforms alone and do not fund this nonprofit. Does the organization publish internal financial details publicly? High level transparency can be provided through summaries, reports, or updates. Detailed reporting follows relevant legal requirements. Is the organization connected to any political party or government body? No. It is politically independent and nonpartisan. Does any corporation fund or control People Over Platforms? No. The organization is independent from corporate control. How does the organization stay accountable to the public? By sharing its mission, work, and impact openly and by aligning activities with its stated values of fairness, transparency, and people’s rights. Does People Over Platforms only focus on extreme cases? No. Smaller or less visible harms can still show important patterns. Both high impact and everyday issues matter. Does the organization try to handle every type of complaint against any business? The focus is specifically on harmful decisions and systems, not routine customer service issues that have normal, working escalation paths. How does the organization decide what fits its mission? Cases or topics are considered relevant when corporate, platform, or system decisions significantly affect people’s lives, livelihoods, access, or safety and when fairness or transparency is clearly lacking. Does the organization take sides in individual disputes? It focuses on process and fairness rather than choosing winners in personal conflicts. Does People Over Platforms replace government consumer protection agencies or regulators? No. It complements existing structures by providing education and highlighting patterns that may not be visible at an individual level. Does the organization cover both online and offline systems? Yes. Many systems now blend digital and offline processes. Harm can occur in either or both. Does the organization focus on one country’s legal system? No. It aims to provide frameworks and education that make sense across borders, while acknowledging that local rules vary. Will the organization expand into new areas over time? Yes. As patterns of harm evolve, new issue areas may be identified and addressed. Are there things the organization does not do? Yes. It does not provide legal representation, does not guarantee outcomes, does not directly operate or control corporate systems, and does not promise to resolve individual disputes. Why is it important to define these boundaries clearly? Clear boundaries help set realistic expectations, protect individuals from false hope, and keep the organization focused on work it can do well. Does People Over Platforms support people in all countries? Yes. Resources are written for a global audience. Why does the organization treat digital and corporate harm as a global issue? Multinational companies and platforms operate across borders. People in many countries experience similar problems with the same systems. Can people outside Canada use the education and guidance materials? Yes. Most of the concepts, steps, and documentation practices are useful regardless of country. Does the organization provide region specific legal instructions? Only in high level educational terms. Detailed legal advice must come from local professionals or authorities. Does People Over Platforms interact with international organizations? It may share information, patterns, or public data with aligned organizations when appropriate and responsible. Does media coverage of the issues help internationally? Yes. Media attention often helps raise awareness and encourages reform across multiple regions. Are cultural differences recognized in the organization’s work? Yes. The way harm is experienced and described can vary. The organization listens for those differences while still focusing on core rights and fairness. Are there plans for translated materials? Yes. Over time, key resources may be translated into additional languages to improve accessibility. Does the organization try to influence international standards of fairness? Its work contributes to broader conversations about rights, accountability, and fair treatment in global systems. Can global supporters contribute stories or information? Yes. People from any country can share experiences that help reveal cross border patterns. Why does the organization collect stories and experiences? Stories show how policies and systems affect real people. They reveal harm that may be hidden behind numbers or corporate language. Do individuals have to share their names when submitting experiences? Not always. Some may choose to remain anonymous or limit identifying information. What happens to stories that are submitted? They can be reviewed, grouped into patterns, and used to inform education, advocacy, and awareness efforts. Some may be highlighted publicly with permission. Will every story be published? No. Some stories are kept internal, some are summarized, and some may not be published at all, depending on sensitivity and relevance. Can someone ask to have their story removed later? Yes. A person can request edits or removal of their story from public materials. How can people support the mission if they cannot donate? They can share resources, talk about the issues, participate in campaigns, and help others understand their rights. Does the organization encourage people to organize locally? Yes. Local action and mutual support are powerful ways to push for fair treatment and accountability. Does People Over Platforms have a traditional “membership” program for supporters? Supporters can create accounts on the website and engage with content and future community features. Can people from other advocacy spaces collaborate or share information? Yes. Shared knowledge and solidarity across movements can help expose harmful systems more effectively. Why is public participation important for this work? Without public stories, support, and visibility, harmful patterns remain hidden and corporations face little pressure to improve. What long term change does People Over Platforms want to see? Systems that are fair, transparent, reviewed by humans when needed, and designed in ways that respect people’s rights and dignity. Will the organization always focus on the same topics? The core principle of people’s rights will stay the same, but specific focus areas may shift as new harms or patterns emerge. Is policy or law reform part of the long term vision? Yes. Over time, research and patterns can inform recommended changes to how corporations and platforms are allowed to operate. Will People Over Platforms develop more tools to help individuals? Yes. The goal is to build more guides, templates, educational tools, and potentially interactive features that make it easier for people to navigate unfair situations. Will there be opportunities for structured volunteering or regional roles? Possibly. As capacity grows, more formal roles for volunteers, partners, or regional contacts may develop. Could the organization one day support strategic legal or policy actions? As it matures, it may contribute knowledge, patterns, or research that support strategic actions led by legal or policy experts. Will the organization create more detailed educational series or courses? This is a future possibility, especially as demand grows for deeper understanding of systems and rights. Does People Over Platforms plan to stay independent? Yes. Independence from corporate control is essential to the mission. How will the organization measure its impact over time? By tracking patterns, public awareness, media attention, policy discussions, systemic changes, and feedback from people who use its resources. How often will the organization review and update its own work? Regularly. As systems change, guidance and education must be updated. Can People Over Platforms guarantee that a person will get their account or access back? No. The organization cannot control corporate or platform decisions and does not promise outcomes. Can this nonprofit replace a lawyer or legal clinic? No. Educational materials cannot replace legal representation in complex cases. Does the organization encourage people to ignore corporate terms of service? No. It encourages people to understand the terms, recognize where they are unfair or misused, and push for better systems. Does People Over Platforms provide mental health support? It may acknowledge emotional impact and point people toward appropriate resources, but it is not a health service provider. Is this organization right for every situation involving a complaint? No. For routine customer issues that have clear resolution channels, the organization’s tools may not be necessary. What should people expect when they use the organization’s resources? They can expect clear information about processes, rights concepts, documentation tips, and patterns, not magic fixes. Why does the organization keep repeating that it cannot restore accounts or override companies? Because being honest about limitations is part of responsible and ethical work. It prevents false expectations and further harm. Can the organization advise people to break rules or commit fraud to get access back? No. It will never support dishonest or illegal actions. Does People Over Platforms believe all companies are bad? No. The concern is not that companies exist, but that systems sometimes hurt people without accountability or meaningful recourse. Why should anyone trust this organization? Because it exists for one reason, to put people first. It states its limits clearly, focuses on real harms, listens to lived experiences, and builds tools that help people understand and stand up for their rights in a world where corporations and platforms hold increasing power.
- Ontario Small Claims | People Over Platforms
Small claims in Ontario: filing limits, court procedures, fees, and step-by-step guidance for filing, serving, and resolving your claim. Small Claims in Ontario Clear, province-specific guidance on small claims procedures, filing limits, fees, and court processes in Ontario. Always confirm current rules with the appropriate court in your jurisdiction. Important Note This information is for general guidance and is not legal advice. Small claims rules, fees, and claim limits may change. Always confirm curent details with your local court. Court Locations Small Claims offices operate throughout Ontario. Find the appropriate location: Courthouse directory Response Times Response Times Serve the Claim: as soon as possible after filing Defendant’s Reply: timelines set by Small Claims Court rules Settlement Conference: scheduled after the first stage of the claim Hearing: scheduled after settlement conference Payment: due as required in the judgment Default Judgment: possible if the defendant does not respond Missing deadlines may delay your case or affect the court’s ability to proceed. Additional Support Legal Aid / Options If you need assistance or cannot afford a lawyer, the following resources may help: Legal Aid Ontario Law Society of Ontario – Lawyer Referral / Directory Law Society Referral Service Community Legal Clinics Steps to Justice – Small Claims Guides Pro Bono Ontario Pro Bono Canada What Happens Next (Mediation, Hearing, Judement) Many disputes settle before a hearing. Settle Early if Possible You may reach an agreement directly with the defendant. If so: Put the terms in writing File a consent or withdrawal form with the court If No Settlement The matter proceeds to a settlement conference or hearing. Settlement conference information Court Hearing If your case reaches a hearing, you will appear before a judge. What to Expect Hearings are designed to be simple and efficient. Bring: All evidence organized Copies for the judge and defendant Witnesses if required Both sides will present evidence and answer questions. A written judgment may be issued immediately or later. Judgment & Enforcement After the hearing, the decision becomes a judgment. If You Win Your judgment will state what the defendant owes. If they do not pay voluntarily, you may enforce it through: Garnishment of wages Garnishment of bank accounts Seizure of assets Enforcement guide If You Lose You may owe costs. Appeals are possible but limited and must follow strict rules. Filing and Serving Your Claim Once the form and evidence are ready, you can file. Where to File Small Claims can be filed: Online through the e-Filing system In person at a Small Claims Court office By mail (depending on the office) Online filing: Small Claims Online Documents File in the courthouse closest to where: The defendant lives or does business, or The dispute occurred Court Locations: Ontario Courts What to Bring Completed Small Claims form Supporting documents Filing fee or fee waiver The clerk will stamp your claim and provide copies for service. Serve the defendant You must serve the defendant with the issued claim. How to Serve You may serve by: Personal service Registered mail Courier with signature Process server Service rules are outlined here Proof of Service Complete an Affidavit of Service and file it with the court. Keep all receipts and tracking records. Before You File (Prepare Your Claim) Before filing, take time to organize your case. This improves clarity and reduces mistakes. Send a Demand Letter Attempt to resolve the matter first. Include: What happened What you are requesting A deadline (typically 14–30 days) Notice that you will file a Small Claims action if unresolved Send using registered or trackable mail and keep proof. Gather Your Evidence Collect documentation supporting your claim: Receipts, contracts, and invoices Screenshots, emails, or communication logs Proof of payment or financial loss A timeline of key events Complete the Correct Form Ontario uses a series of Small Claims Court forms depending on your claim type. Forms are available here Include: Defendant’s correct legal name A brief summary of the dispute The amount claimed (up to $35,000) Which System Your Claim Goes To Ontario Small Claims Court Use Small Claims Court for: Claims up to $35,000 Debts, damages, or personal property disputes Contract issues or unpaid accounts Service-related issues and straightforward civil disputes Small Claims Court is designed for accessible, simplified procedures and does not require a lawyer. Ontario Superior Court of Justice Use the Superior Court for: Claims over $35,000 More complex civil matters Issues requiring injunctions or broader remedies Appeals from Small Claims Court decisions Larger than $35,000: Claims above this limit must be filed with the Superior Court of Justice. Smaller than $35,000: Claims under this limit normally proceed through Small Claims Court unless: The dispute falls outside Small Claims jurisdiction The remedy required is only available in Superior Court Visit the Ontario Small Claims Court page for full details. Official Resources Below are official and trusted sources for Small Claims, filing, and legal help in Ontario. Courts & Claims Small Claims Court – Ontario Superior Court of Justice Guide to Procedures in Small Claims Court Making a Claim – Ontario Government Forms & Filing Rules of the Small Claims Court Forms File Small Claims Court Documents Online Costs & Fees Small Claims Court Fees – Government of Ontario Fee Waiver – Ontario Courts Court Locations Superior Court of Justice Locations Ontario Court Addresses – Ministry of the Attorney General Legal Help & Education Legal Aid Ontario Law Society of Ontario – Lawyer Referral / Directory Law Society Referral Service (LSRS) Community Legal Clinics (Legal Aid Ontario) Steps to Justice – Small Claims Guide Pro Bono Ontario Pro Bono Canada Official Resources Filing and Serving Your Claim Response Times Which System Your Claim Goes To What Happens Next Court Locations Before You File Additional Support Important Note In This Guide
- British Columbia Small Claims | People Over Platforms
Small claims in British Columbia: filing limits, court procedures, fees, and step-by-step guidance to help you navigate your claim. Small Claims in British Columbia Clear, province-specific guidance on small claims procedures, filing limits, fees, and court processes in British Columbia. Always confirm current rules with the appropriate court in your jurisdiction. Important Note This information is for general guidance and is not legal advice. Small claims rules, fees, and claim limits may change. Always confirm curent details with your local court. Court Locations Court Locations Use BC’s Courthouse Directory to find the nearest registry. Registry staff can help confirm which location applies to your situation. Response Times Response Timelines Serve claim: within 12 months Defendant reply: 14 days in BC 30 days elsewhere in Canada/US 60 days outside North America No reply → claimant may request default judgment Judgment is usually payable within 30 days Additional Support Legal Aid & Free Help Legal Aid BC – legal information, advice, some representation Access Pro Bono BC – free advice clinics and lawyer connections CBABC Lawyer Referral Service – free 15 minute consultation People’s Law School – simple guides and videos Clicklaw BC – legal self help directory Pro Bono Canada – national listing of free/low-cost help What Happens Next (Mediation, Hearing, Judement) Mediation / Settlement You can settle anytime by agreement. Small Claims settlement conferences may be scheduled with a judge or mediator. CRT Mediation If you filed with the CRT, all communication and mediation happens online. Court Hearing At a hearing, each party: Tells their story Shows evidence Calls witnesses Answers the judge’s questions CRT hearings are online or by phone. A written decision is issued afterward. Judgment & Enforcement If you win: Keep your judgment You may enforce by: Wage garnishment Bank garnishment Seizure of assets If you lose: You may appeal or request review only in specific situations. Filing and Serving Your Claim Where to File $5,000 or less: file through CRT online $5,001–$35,000: file your Notice of Claim at Provincial Court You may file: In person By mail Online through CSO or Filing Assistant Choose the Right Court Location File at the registry closest to: Where the defendant lives or does business Or where the incident happened Keep Copies Keep: The stamped claim form Receipts Online reference numbers Serving the Defendant You must serve: Your filed Notice of Claim A blank Reply form How to serve: For a person: In-person delivery Or registered mail For a business: To the registered office Or to a director/manager at their place of business Time Limits You have 12 months to serve the defendant after filing. Proof of Service Keep: Tracking receipt Certificate of Service (if hand-delivered) Once served, the defendant has 14 days to file a Reply (longer if outside BC). Before You File (Prepare Your Claim) Civil Resolution Tribunal (CRT) Use the CRT for: Claims $5,000 or less Strata disputes Certain motor vehicle accidents Society and cooperative association disputes CRT is required for many smaller claims. Some disputes are mandatory, some are optional if both sides agree. BC Provincial Court – Small Claims Use Provincial Small Claims Court for: Claims $5,001 to $35,000 Debts, property damage, contract issues, or personal losses Larger than $35,000: You can file, but you must abandon anything above $35,000 and cannot claim it later. Smaller than $5,001: Usually goes to the CRT unless: CRT refuses The dispute is exempt You are enforcing a CRT order Visit the Civil Resolution Tribunal website for details and online filing. Which System Your Claim Goes To Civil Resolution Tribunal (CRT) Use the CRT for: Claims $5,000 or less Strata disputes Certain motor vehicle accidents Society and cooperative association disputes CRT is required for many smaller claims. Some disputes are mandatory, some are optional if both sides agree. BC Provincial Court – Small Claims Use Provincial Small Claims Court for: Claims $5,001 to $35,000 Debts, property damage, contract issues, or personal losses Larger than $35,000: You can file, but you must abandon anything above $35,000 and cannot claim it later. Smaller than $5,001: Usually goes to the CRT unless: CRT refuses The dispute is exempt You are enforcing a CRT order Visit the Civil Resolution Tribunal website for details and online filing. Official Resources Courts & Claims BC Provincial Court – Small Claims Court Services Online (CSO) Civil Resolution Tribunal (CRT) Forms & Filing Small Claims Provincial Court Forms CSO Filing Assistant Costs & Fees Filings & Fees Fee Waiver PDF Court Locations Province of British Columbia – Courthouse Directory Legal Help Legal Aid BC Access Pro Bono BC CBABC Lawyer Referral Service People’s Law School Clicklaw BC Pro Bono Canada Official Resources Filing and Serving Your Claim Response Times Which System Your Claim Goes To What Happens Next Court Locations Before You File Additional Support Important Note In This Guide


