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SUPPORTERS
Real Voices.
Real Impact.
Thousands of people have shared their experiences with wrongful account disabling, lost access, and unanswered appeals. These are their stories.
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"I’ve been using Instagram and Facebook for years! I never faced any problems, flags, warnings, etc for anything on these platforms. Despite the little time I spend on Instagram nowadays, I’m actually a cosplayer and used instagram to create engagement with other cosplayers and use it to keep up with updates. I woke up one morning for work yesterday on February 20th 2026, then POOF! My account was disabled out of no where for “sexual content” or “child sexual exploitation, nudity, harassment or abuse” I was completely flabbergasted and confused by this message! I immediately put in my appeal but within minutes they denied my appeal then that was it account was PERMANENTLY banned. I couldn’t be more furious of how years of memories, highlights, pictures mutual connections all got erased in the blink of an eye. I later discovered my Facebook that was linked to my instagram got disabled along with it. I am not on Facebook much but I use it for family engagement. I couldn’t even sign into my other accounts as I would get the same error “Your password is incorrect” even though my passwords have been the same for as long as I could remember. My sign in codes wouldn’t work and I couldn’t create any new accounts. I tried to get as much help as I possible could but the support team is literally no help and there’s absolutely no way to reach out to anybody for help. Somehow I was successfully able to create a new account on my iPad which was also then disabled the next day… I’ve done a lot of research and noticed that I’m not the only one facing this problem and it’s happening to thousands of other people. The Meta company needs to face some serious charges for this or something because this is outrageous how I can’t even use a social media platform for no reason what so ever and I’m getting falsely banned for something I have NEVER done."
Anna Jang
February 20, 2026
"Last year around February my Facebook was shut down with no actual details why. When I tried to appeal my account they then tried to make me sign into my IG. I chose not to. Scary part my business Facebook is connected to that account. People can see my page and message me. Unfortunately, I can’t read the messages at all."
Kayla Sinisterra
February 20, 2026
"Facebook banned my account for 15 years for CSAM, but I never shared anything and neither the local FBI nor local PD have any record of such reports. Meaning I was targeted."
Akemi Mokoto
February 20, 2026
"Permanently disabled without appropriate cause when I’ve been on FB for close to two decades without so much as a beige flag to my name. Meta really needs to consider their audience and reconsider their procedures before they lose a ton of ad revenue. Because anything I planned on spending this year on ads will be spent elsewhere this year."
Danielle Mayo
February 20, 2026
"Every photo of him I see, it looks like he's fighting the urge to blink horizontally. How this does not go against Community Standards?"
Liana Simona Hanga
February 21, 2026
"Have had my account for several years. Randomly restricted and automatically "reviewed" for egregious allegations, as well as accusing me of having and promoting an eating disorder. I'm average weight. It makes no sense to have no form of human appeal process or transparency as to why you're banned in the first place."
JayDen Embrey
February 21, 2026
"I lost everything my music, my memories as a artist this hurts very much"
Brian Carrillo
February 21, 2026
"I was banned they said I sexual exploitated children all lies"
Heidi Hosch
February 21, 2026
"I’m signing because I’ve experienced a prolonged account lockout with no explanation and no meaningful way to contact support. When platforms make serious enforcement decisions, there should be transparency, timely review, and a real path to resolution."
Kevin A.
February 21, 2026
"I was also suspended for a supposed rule violation, but was quickly overturned once I complained"
Judith King
February 22, 2026
"I'm actually quite surprised that it took this long for anybody to make a petition on this. I have had 3 of my accounts removed from Instagram all because there was no human customer support person that I could speak to to explain my situation ask questions and get things sorted out. I work hard to Build my connections, and I also work hard to improve my career using social media.All of that was wiped away in seconds without any Type of regard for what i've built , not to mention that the ai system is extremely buggy , and seems to flag you for things that aren't actually true due to it being reviewed by an ai instead of an actual human being. Other things include people, leaving disgusting comments, posting images of sexual activities, harming animals like dogs and fish and other disgusting, things that involve blood, none of that stuff getting taken down after its reported.And all Instagram says is that it does not go against their guidelines.When it clearly does this is why we need real human beings . Dating apps have more real support than meta and thats sad"
Carlos Rodriguez
February 22, 2026
"I have had 3 of my accounts removed from Instagram all because there was no human customer support person that I could speak to to explain my situation ask questions and get things sorted out. I work hard to Build my connections, and I also work hard to improve my career using social media.All of that was wiped away in seconds without any Type of regard for what i've built , not to mention that the ai system is extremely buggy , and seems to flag you for things that aren't actually true due to it being reviewed by an ai instead of an actual human being. Other things include people, leaving disgusting comments, posting images of sexual activities, harming animals like dogs and fish and other disgusting, things that involve blood, none of that stuff getting taken down after its reported.All Instagram says is that it does not go against their guidelines.When it clearly does this is why we need real human beings . Dating apps have more real support than meta and thats sad"
Carlos Rodriguez
February 22, 2026
"I have been on Facebook since 2007. When I linked my Instagram account (which was used for community outreach in my region to facilitate events and gatherings) and it was suspended in error, I never imagined I would have to say goodbye to almost 20 years of memories and connections that I have no possible means of recovering. Additionally, "starting over" is impossible -- Facebook does not offer a "download all content" option that truly makes all your content available. I tried this option and only received three pictures and a few Facebook logo images. This has caused extreme mental distress and, after speaking with Meta support (realizing that these support agents are outsourced to India with no real power to help), I am hoping to band together other affected users to pursue legal action against Meta."
Viet Nguyen
February 22, 2026
"The same happened to me, and I got a crap notification saying I breached community standards. What a load of bull-cock. Now way to even discuss with Meta as there are no numbers or contact details. This is so ridiculous."
Adil Sarkari
February 22, 2026
"My Instagram, my daughters sports instagram, and my Facebook with my memories of my dead father all gone due to Meta AI saying I violated child sex exploitation which is completely false!!! I have emailed every email I can find. I have appealed. I have sent feedback form after feedback form. Still gone. Created new ones with new email addresses and those were suspended within 10 minutes. This is not ok!"
Amber Foley
February 22, 2026
"I wanted to create an account to connect with some games, and I couldn't get that far. How could I have violated community standards if I have literally never had an account before?"
Kyle Bryson
February 22, 2026
"Let’s all review bomb Instagram on the App Store to force their hand into fixing the app. I’ve also contacted my local attorney general. This has been a problem for the last 8 months and they clearly don’t care about their customers. I’ve been banned for 2 months now with NO way to appeal. The only way to get in contact with anyone from their customer support team as if you pay them for a monthly subscription in order to have 24 seven access to a “live human agent”. Tried doing this on my friends account who is active where we paid for this subscription, and they told us that there was nothing that they could do to help my account because we were contacting them through someone else’s account that wasn’t mine, even though we paid for their stupid subscription. Greedy money hungry company with a broken AI moderation system with ZERO customer support unless you pay them."
Collin Sullivan
February 22, 2026
"Meta disabled both my Instagram and Facebook account accounts back in mid December claiming I violated community standards of sexual exploitation. In late January they randomly gave me both accounts back with full functionality as if nothing ever happened. On February 2 however, both accounts were deactivated again this time claiming I violated community standards. On both occasions I appealed using Meta’s prompts to appeal the decision. I don’t know how long it may take for them to realize their AI made another mistake and they give my accounts back but I have no reason to believe it won’t happen again a few days after that with another AI scan. There needs to be some accountability and there needs to be a better support system provided by Meta."
Craig Smith
February 23, 2026
"We Need Real Humans to be reviewing our apeals not the dumb bots that accuse you of csam and ban you even tho you did nothing!!!"
S K
February 24, 2026
"As a user since almost the beginning, it a challenging decision whether or not to let my teen have an account. As a parent I worried about mental health, bullying, screen time, etc. but what ended up taking the biggest toll on my teen’s mental health was the broken AI, erroneous bans, and nonexistent support process. Even with “teen accounts” settings and careful use, the account was permanently banned, without warning, clarification, or the ability to appeal the alleged “community guideline violations.” Social media literacy has to be taught. It is hard enough to teach teens about the real dangers out there while also having to teach them that even if they do everything right, one morning they can wake up and the privilege is revoked without any ability to comprehend why or rectify the situation."
Amity Munson
February 24, 2026
"This is the fourth time that my instagram and facebook has been removed falsely, and I can't get any answers of why, I can't get any proof of what i've done this incredibly dissatisfying, my first facebook, I had for thirteen years with no mishaps or anything."
Lucius Ballard
February 24, 2026
"Got a message that my account was signed out temporarily, then 2 weeks later, got notice of disabled account, tried to appeal and within 2 minutes, instant permanent disabled accounts."
Daniel Diaz
February 24, 2026
"Had account restricted/disabled for "Spam" and only posts I made (And maybe only 2 to 3 every other day, sometimes days without posting), it got disabled and couldn't get my pictures, videos, contacts. This was an account in good standing with zero warnings, no comment removals. I requested review, which they sent me an email back NOW saying it was copy write infringement and that they had warned me previously. They obviously have the wrong person as I only typed out messages or shared news links from local news. This AI moderation is flawed and they are defending it."
Mike Dover
February 24, 2026
"AI wrongfully disabled my account and has destroyed what I've spent 6 years building to hundreds of thousands of followers; absolutely devastated."
Senor Pequenos
February 25, 2026
"My Instagram accounts (antonio.m1 and a linked professional account I manage, beast_marotta) were permanently disabled under serious policy allegations. I categorically deny violating Meta’s Community Standards. What is particularly relevant to this Board’s review is that the same account was previously suspended under similar policy categories and reinstated multiple times after Meta determined that no violations occurred. Despite this documented history of false positives, the most recent enforcement was labeled “final.” Once the decision was marked final, Meta provided no specific content, timestamps, evidence, or explanation to justify the permanent disablement. Appeals were exhausted, escalation to a Meta Pro Team supervisor resulted only in repeated templated responses, and I was ultimately blocked from replying further, effectively cutting off communication. This experience highlights a critical lack of due process in Meta’s account disablement practices, particularly when decisions are made outside the strike system or based on vague “account integrity” assessments. Users are left unable to understand what behavior allegedly violated policy, correct errors, or meaningfully challenge serious allegations that can permanently erase years of personal and professional content."
Antonio Marotta
February 25, 2026
"Its not fair to have an account for years just for it to be took away by a false narrative. Especially one such as CSE. The fact that even paying for meta verified doesn’t guarantee your account back is insane to me"
Jay W
February 25, 2026
"Been on facebook since 2010 and out of nowhere I received a email stating that my account was suspended for allegedly violating Community Standards regarding the sexualization of children. I immediately appealed this decision, but the appeal was denied shortly after filing. I've tried emailing Facebook appeal for support with no response, researching the issue on google and it seems im not the only one dealing with this and unfortunately it appears I won't get my account back due to Facebooks lack of human review to their AI."
Tristan Johnson
February 25, 2026
"4 accounts banned for cse despite no proof at all, Instagram needs to pay"
Marvin Wade
February 25, 2026
"Lost contact to friends I’ve had for years. People assume I’ve blocked them. Has made it increasingly difficult to socialize and make new friends. People ask for my Instagram and it’s embarrassing to explain my accounts were wrongfully banned by AI for unproven, blatantly false accusation of CSE. This caused me to lose my source of income as a social media marketer. I no longer have access to my deceased friends photos and messages I would look at and read to remember him. It’s been almost a year and has been incredibly depressing."
Liam Martin
February 25, 2026
"Heartbreaking to lose your memories and pictures because of Meta’s AI system"
Greg Wilczynski
February 25, 2026
"I was blocked out of my account about a month ago for the broken AI process and under false accusations that Meta should not be left unaccounted for. After appealing, I was blocked again, appealed again, and blocked a third time. The fact that my pictures cannot be recovered, that my account is wrongfully blocked, and that Meta has failed to adequately use AI and instead is hurting it's users and providing zero actual support to confirm the mistake, this is completely unacceptable. Not to mention the lack of actual and real customer support."
Elisa Gasca
February 25, 2026
"i hold so much dear to my account and the mermories and etc. and one random day poof! no reason, no warning, just perma locked aaccount !"
ty soares
February 25, 2026
"My intrsagram and Facebook book account have been disabled 3 times since September 28th i have done nothing wrong I dont even post anything in fear its been 3 weeks I'm paying for meta verified subscription and still cant get access to my account and havent been able communicate family over seas"
Josephine Iannessa
February 26, 2026
"I left FaceBook of my own accord when I went back they made me do the Face video and determined I was not human. WTH? Instagram started harassing my account. I posted on a CARE CREDIT post that if you know your budget it is a good card, it restricted my account. I am not kidding and took a screenshot and appealed - nothing just a now restricted account but they push the like button. I am done with toxic people who purposely harm others but am signing this for those still in the fight. It is very sick and unconscionable what Meta is doing and the stories I hear are truly mind boggling. Maybe this will lead to another class action lawsuit."
Lisa Edwards
February 26, 2026
"Fuck Meta AI"
Frank Gialone
February 26, 2026
"Last week I woke up to a message from fb saying my account was suspended due to child sexual exploitation. I have never posted anything inappropriate or had any activity regarding that. I appealed it right and got denied right away. I had lost all my precious photos of my son from the last 18 years and photos of my mom who passed away 2 years ago from cancer. I unfortunately did not back up the photos so this is devastating to me. I have tried to contact a real person to speak to but there is not way to. I am literally heartbroken from losing my photos. This whole situation has caused me a lot of emotional distress."
Holly Tackett
February 26, 2026
"On January 31 2026, I was on Facebook scrolling though reels when a security message "we think your account may have been hacked. Please enter a new password." displayed. I just kept looping the same message and suspended my account. They eventually disabled my account."
Jeffrey Torosian
February 26, 2026
"I had my account banned and falsely accused of CSE, I had multiple connections to family, friends, and clients. I've never posted anything of the sort"
Alejandro Amador
February 27, 2026
"Facebook been taken down for no reason. Used mostly to just spread love and happiness to my friends. Hoping to get it back to stay in touch with friends and family."
Brandon Smith
February 27, 2026
"I was randomly banned, I hate you meta. All of my photos are gone and I can’t be a normal teenager."
Quincy Ford
February 27, 2026
"I've had Facebook for 20 years with no warnings or violations. My account was suddenly disabled with no option to appeal. The instructions in the Help Centre lead to dead ends (send a video, it's approved, I try to log in, my account is still disabled). It's an endless loop. The only way to get in touch with a human is to pay for Meta Verified, and not only did they say they "don't have the option" to help me because "the system doesn't allow it", but if you ask for help too much they don't let you submit more help requests. In 2026 it's unacceptable for a multibillionaire to not have human customer service agents that can help you. I don't care about getting my account back- I care about the 20 years of photos, posts, comments, and messages from my dead family members that I can't see anymore. What an absolute garbage system that shows exactly why humans should not be replaced by AI."
Emily Chappell
February 28, 2026
"Meta needs to pay for what their awful AI moderation is doing to people. Even if their garbage AI actually believes all of these widespread supposed violations of standards or guidelines are legit, why is their no "strike" process anymore? Give people a chance to change behavior, or at least plead their case to a real human if they were unaware they were in violation of something. Most humans I'm sure don't read or remember every single guideline or standard by heart. Now its instantaneous suspensions/disablements at the whim of an infantile AI, and an "appeal" process that is even more abysmal. One singular chance to "appeal", if you're allowed to at all, no section or box to provide any context or plea in the consideration, followed by an almost instantaneous "review" that decides your fate in less than a couple minutes. Thousands of people losing decades of memories in the blink of an eye that can never be recovered."
C. L.
February 28, 2026
"IG wrongfully disabled and these clowns refuse to admit they are wrong. AI has ruined the appeal process! Very sad!"
Cyle Schultz
February 28, 2026
"Unacceptable how a big corporation thinks AI fill fix anything. Stop using AI and start using real humans to review. Alreast then you’d be giving jobs instead of banning innocent people"
Sergio ponce
February 28, 2026
"This is ridiculous. I had my facebook wrongfully disabled and had family pictures of relatives that are no longer here. I have no access to any of the photos I had and friends I made along the way. All this because facebook is lazy and doesn't want to fix their ai issues"
Chris Bravo
February 28, 2026
"I’m going through the same thing, and it’s devastating. Sixteen years of friendships and communities—gone. It feels like a nightmare. Facebook was meant to connect people, remember? Not to separate us without explanation or reason. I’ve started a petition about this as well. Please add your signature: https://c.org/gjXhTzZxVX"
House of Glamourgan
March 1, 2026
"I had my Facebook account for almost 20 years. It was disabled on 27/01/2026, along with my linked Instagram account, like numerous others here. No explanation, and the appeal was pointless as it is done by the same faulty A.I system they have running it. As a result I have lost contact with many friends worldwide, aswell as family. Along with important memories and pictures. It is completely ridiculous and someone needs to be held accountable."
David Hales
March 1, 2026
"My birthday was 2 days ago and I woke up to my account being gone. I’ve never been banned before and have had my page for quite some time. Most of the people I talk to are adults EXCEPT my little cousins and it’s only 3 of them that’s why it’s annoying. I just want my page back so I can talk to the people I talked to on there, no one deserves to be falsely accused of that on instagram of all places because people will believe it."
Julius Hamilton
March 1, 2026
"Having been on Facebook since it's inception. I was randomly banned 9 months ago and the appeal was automatically reviewed by the same broken AI process that resulted in the ban. Not further details, no access to support, no ability to recover data, no procedural fairness. Years of family and friends memories now gone and no real understanding of why. Then the fact that the ban pushes across all other Meta services then has wide ranging affects as businesses and community groups turn to Messenger and WhatsApp their primary communication tool. These erroneous bans are affecting waves of users and isolating many people's main source of communication and information."
Bryan Sanchez
March 1, 2026
"Facebook cornered teh market for messaging in my town and now I can't access services and friends. I am a senior that used it for getting services like yard care and home care, but now I can't use fb because I have been blocked? No way to contact them. It's a shame that a company called facebook is controlled by AI as I was told that AI found something that went against community standards, but didn't say what it was. I guess I am no use to them anymore after using their service since 2007."
Jim Bueckert
March 2, 2026
"Facebook Meta is a load of crap,they have suspended and disabled my account,I did submit a facial view,but it came back unsuccessful..that was back in July 2024..why ..I have tried all ways to get back on..well that doesn't work...why isn't there a way to talk to someone instead of robots..."
Sue Baetge
March 2, 2026
"I feel like our first amendment right is being taken form us without any reasons ."
Natalia Rios
March 2, 2026
"I have been banned, reinstated, then banned again two weeks later. This has gone on since December. As a teacher and mom to 5 kids, I am extremely disturbed that my name could possibly be related to anything CSE related. I've NEVER posted anything inappropriate online- it's pictures (memories) of my family and friends. Please help us get our dignity and memories back!!!!!"
Amanda Winningham
March 2, 2026
"I was randomly banned from Facebook, who cited I broke community standards. This came with no further explanation and no ability to appeal further. I don't use my Facebook account for personal reasons, so there were no posts or comments on it that could have possibly violated the community standards. Instead, I am unable to sign into Meta Business Suite and Ads Manager to perform my role and the marketing company I work for."
Alex Rumpca
March 2, 2026
"Many friends have been impacted and lost their social circles and friends. This needs to be corrected. It’s absurd this can even happen."
Mark Petrellis
March 2, 2026
"Totally out of nowhere I received a message saying that my Facebook account was suspended . No details given enabling a refutation. Appeal rejected in minutes."
John Hoar
March 3, 2026
"My account was banned after being hacked. I've had my Facebook since 2010. All of my chats with dead loved ones, all of my photos and videos, and my network of friends and family all gone. There were multiple suspicious log in attempts after the Instagram data leak. They failed to protect our data, but now we get punished for it? There should be some way to distinguish legitimate cases from illegitimate ones."
Brison Edwards
March 3, 2026
"ive had my account for 4 years my first and i thought my last but they flagged and banned me for no reason got my account back feb 15 then they look it again"
emilynn Dean
March 4, 2026
"mark zuckerberg you need to acknowledge all these people and me and give our accounts back"
Neo Delbeke
March 4, 2026
"i have been getting banned on instagram for the past 6 months in september they took both my instagrams and my facebook made a new facebook and that stayed and then they gave me back my 1 instagram i made a new facebook that stayed but my instagram got taken in december again couldn’t appeal nothing n now when i try to make a new account it gets banned instantly for account integrity when i did nothing wrong in the first place !"
Arrion Davis
March 4, 2026
"Meta Falsely Accused Me of Child Sexual Exploitation Without Any Reason Meta suddenly labeled my account with “child sexual exploitation” without clearly explaining what I did. No specific post, message, photo, or date was provided. Just a vague, automated statement that I violated policy. This is not a minor warning. It is one of the most serious accusations possible, and even a false label can destroy someone’s reputation, mental health, and opportunities. If Meta can make a claim this extreme, it must also provide basic transparency and a real appeal process. I support strict action against real exploitation. But “protecting children” cannot be used as an excuse to punish innocent users through a black box system with no evidence and no accountability. All I am asking for is fairness. Show the exact content that triggered the decision, explain the reasoning, allow human review, and fix the damage when the system gets it wrong."
ChunHsi Liu
March 4, 2026
"Been on Instagram since its inception. My life’s worth of memories were on it, one minute I’m using the app and the next minute I’ve been banned and my account suspended. Thanks to AI it ruined my entire mental peace because of the reason given by Meta for suspension, went through a lot of panic, heart beats raising and not knowing what and where I went wrong. It’s disgusting to be blamed for such reason especially from an AI and then you don’t have any other choice than to accept the defeat against AI since there aren’t any humans behind the scenes to chat with us to sort these things out"
Anirudh Manjunath
March 4, 2026
"My Facebook and Instagram accounts of 15+ years were taken down with no warning or explanation, and I did nothing against their terms of service. Multiple Facebook pages had been taken down in the past, but never my whole account."
Zoey Stevenson
March 4, 2026
"My Instagram and Facebook accounts were permanently disabled on January 30th for fraud?! My 15-year-old Instagram account and 17-year-old Facebook account contained years of personal history, photos, and contacts. My 10k-follower business account was removed overnight, along with my dog’s 6k-follower account and my entire photography portfolio page. Since the ban, every attempt to create a new account has been automatically disabled within hours, preventing me from rebuilding or accessing Meta’s services. In a single swipe of the AI I lost nearly two decades of digital history, my primary business platform, and my ability to communicate with customers, with no meaningful explanation or path to proper review. THIS HAS COMPLETELY DESTROYED ME MENTALLY AND FINANCIALLY."
Todd Albert
March 4, 2026
"There is more to this, this focus of META's on small businesses in other countries means as a US company, it is actually destroying other countries small business economy, is this strategic? who knows? but by the looks of it on this petition and news stories there is more focus on countries outside of the US. The competition government authorities in every country being impacted by META's mass unwarranted bans to small businesses in countries outside of the US, should investigate META for breaches of competition, and META should pay more taxes to these countries for the disruption to their small business economies. In Australia the ACCC competition authority must be notified of this, so that the Australian government can tax META more tax for the disruption to it's mid to small size business economies, if META will not stop it's unwarranted ban by it's automated systems on small businesses in Australia."
J Nelson
March 5, 2026
"I out of nowhere got permanently banned on Instagram, mind you I never got in trouble with Instagram once before. They also did not tell me what I did at all, at least I seen others get false reasons. They gave me no reason just violation of community guidelines. Then to make it worse I was on FB and a month later it was permanently banned because it detected it was linked to my Instagram account that was permanently banned, so they were permanently banning my FB as well, then they permanently banned my other FB and my other ig account for being connected with the main ig account. These accounts I have had for over 15 years. Memeries, photos, friends, groups, businesses just gone out of nowhere. People think I blocked them. This should be illegal."
will coleman
March 5, 2026
"Permanently banned off Facebook for violating etiquette reasons, despite doing nothing wrong. META's AI systems are BROKEN. BAN Facebook and Instagram in Australia."
Dave Pastern
March 5, 2026
"My computer was hacked and this person got access to my emails for MANY accounts. They got my instagram disabled by posting something inappropriate which in turn got my facebook disabled. I have had my facebook account for 20 years and my instagram account for about 12 years. All I post on insagram are pictures of my dogs or other dogs & cats from my work. I immediately appealed but of course got denied immediately. I tried going via their help page which might as well just say "we can't and won't help you so don't bother." So I used an old instagram account to get verified because I read you can talk to an agent that way. I was able to submit my plea and attach documents. I think I'm getting somwhere finally. Of course I press submit and am met with "that failed." So I try again and am met with "you've exceeded your help requests, they're limited for new accounts." Because that makes sense right? The new people need less help than the people with established verified accounts? Anyway, didn't tell me when I'm allowed to request help again. Google said 24-72 hours, but if I attempted again in 24 hours but they were secretly going to make it not allowed til 48 hours, does that mean it will be AN ADDITIONAL 24-72 hours? And until when? Forever? It is UNJUST that someone should be able to have someone's account shut down so easily and yet it is literally impossible for the owner of said account to get it back. They say they use ai to scan things and that it can make a mistake. Obviously it didn't make a mistake, someone did post something (again, supposedly) illicit on my account. However, it's obviously not intelligent enough to be like "hmm, this seems out of the ordinary, also the display picture was changed to a person who's not in ANY of the pictures posted over the past 12+ years. Perhaps this should be reviewed." GIVE ME MY ACCOUNT BACK! GIVE US ACCESS TO HELP TO GET OUR ACCOUNTS BACK!!!!!!!!!!!"
Vanessa Chase
March 5, 2026
"Like others I have been on since the beginning, including a couple of business pages, have purchased ads, etc. I was recently banned as "spam" (as far as I can tell - they are not very transparent but I had to do a verification which failed). I've worked in antifraud for a long time and know the perils and false positives of automated tools, so it's extra frustrating. I even know some former Meta employees but they too know first hand that Meta is disinvesting in having a quality platform."
Don Schlotman
March 5, 2026
"Have had an unproblematic Instagram account for well over 10 years. All of a sudden, I get an email that my account has violated CSE policies after I answer messages from a close friend's cousin regarding college admissions earlier that day. After reviewing all of the rules on their Help page, I still have no clue what I could have possibly violated. Of course the appeal gets rejected within a couple of hours, as I doubt a human is reviewing it. There's no reason for me to have to deal with this false accusation staining my personal record. Things need to change."
Alvin Jung
March 5, 2026
"We must hold Meta accountable for the wrongdoing due to loved ones, businesses, indie companies, & social media celebrities falsely targeted by the AI. AI has no part in making moderation decisions whatsoever, and this has been a really bad downfall in the history of social media. Enough is enough, hold Meta accountable."
Jose Ruiz
March 6, 2026
"I lost my Instagram acconunt about 3 months ago and it's literally impossible to have any type of human interaction with this company. I'm majoring in Design and need my account to spread my work, and of course I liked sharing reels too. It's a disregard to the consumer for a company of this size to not have even 1% of adequate support."
Leonardo Medeiros
March 7, 2026
"It is unfair to all users and especially those who use their instagram account for advertising purposes etc."
Kyle Smallen
March 7, 2026
"Meta needs to be held accountable for their terrible buinsess practices, how do they expect for people to want to buy or use their products when they cant even review appeals. When they keep actual bad people but ban people who have done nothing wrong for no reason"
Micaela Morton
March 7, 2026
"This is depressing. I had thousands of videos saved."
umad khan
March 8, 2026
"I’ve had Facebook and Instagram since they’ve existed and have never had any issues. All of a sudden all my accounts are banned because their AI system wants to falsely accuse me of CSE and nudity? Decades worth of memories are now gone. Interactions with dear friends who have passed are gone. So many people I communicated with through the apps are no longer accessible. These apps were not just used for entertainment purposes, this was my real life engagement and now I feel completely cut off from the world, not to mention I was accused of heinous activity. As someone currently suffering from major depression, this will certainly escalate that."
Janna Angle
March 8, 2026
"Many Meta users are experiencing account takeovers where unauthorized third parties gain access and create fraudulent advertisements or perform malicious activities. In several cases, after the attack occurs, the platform’s automated systems end up penalizing the legitimate user by restricting advertising accounts or disabling the profile. Even after opening support tickets, many users wait for months without a clear resolution, receiving only generic responses stating that the case is “still under review,” with no transparency or estimated timeline. This situation causes financial losses, loss of access to pages and business portfolios, and prevents users from regaining control of their own accounts. We ask Meta to take responsibility in cases of confirmed account compromise, provide more effective support channels, and ensure a fast and transparent process to restore legitimate users’ access to their accounts and digital assets."
Cleiton Cristiano
March 8, 2026
"Subject: Urgent Appeal: Wrongful Account Suspension for Promoting Child Sexual Exploitation To the Facebook Appeals Team, I am writing to formally dispute the decision to suspend my account for allegedly promoting child sexual exploitation. This designation is factually incorrect, deeply distressing, and was made without proper context or review. The content in question consisted of three images posted to my feed, all related to publicly available information from the released Epstein documents. The posts contained no graphic material and no images of minors. They featured text quoting victim statements from official DOJ files and one satirical image of a public figure. The intent of the post was political commentary, not the promotion of exploitation. Despite filing an appeal, the decision was immediately upheld with no explanation. You have not specified which image violated your standards, nor provided any rationale for this extreme classification. I only know that one image was removed; I am left to assume this is the basis for the action against my account. To be clear, I have no issue with the removal of the image. My concern is the permanent and baseless label attached to my account for "promoting child sexual exploitation." This is a severe accusation with real-world implications for my personal and professional reputation. It is a flag that was applied based on what I can only assume was a malicious report from a user who disagreed with the political content, as the post in no way meets the definition of this crime. This automated process, which lacks human oversight, is fundamentally flawed. It allows false reports to weaponize platform policies against users, with no avenue for recourse. I am requesting an immediate, manual review of this decision by a human moderator. I demand that this erroneous mark be removed from my account record and that you provide clarity on which specific policy was violated. I await your prompt response and a rectification of this error."
Rodney Matheson
March 8, 2026
"IG account Draxthesquirrel was wrongfully banned by AI. I am still in the appeal process but this happen February 9th 2026. Right after a reel went viral. 580,000 veiws in 24 hours with more than 600 new followers. Poof just like that. Your Instagram account needs attention. I am also part of the meta influencer program. Also doing collaborations with brands. That meant nothing to Ai. 10 years and 15,000 posts gone. I am in shock and so upset. I help rehabbers all over the world with nutritional blocks that squirrels require. All I can think is me calling Drax big D they took that wrong. Meta really needs to do more about kids using IG. Us influencers are sick of being baby sisters. Parents should be held accountable not our accounts. Hope we all get our accounts back but I am not counting on it Thank you for the memories Draxthesquirrel"
Clark Cook
March 9, 2026
"https://www.cbsnews.com/baltimore/news/maryland-instagram-facebook-users-meta-a-i-wrongly-flags-child-exploitation/"
Perigon Service
March 9, 2026
"I have had instagram for years and never had an issue with anything. I have always followed community guidelines and rules. I always used the platform for my own personal use like being able to contact family and friends or share pictures and videos with them as well as being able to follow my favorite clothings brands, finding new places to eat or try out to visit and following my favorite artists all as a platform should be used. But recently I was wrongfully accused of CSE having my account suspended and banned and it has been very frustrating and it makes me angry because my algorithm had no thing of such and I would never interact with such horrible things. All my feed consisted was of clothing, makeup, nails, home remedies/ DIY, hair care and skins care, musicians and artists, tattoos, wild animals, and pets. It has startled me and I have been trying to appeal and try to find help or some kind of human support to recover my account and make clear that my account was wrongly compromised yet nothing and issue not fixed at all. And even after I have tried to make a new account I am still banned and it is not fair and feels very wrong because I know I have done none of those things ! And I hope there is a change about this new use of meta ai because I am not the only victim of this !"
Lynelie Morales
March 9, 2026
"I had my Facebook account suspended 4 days ago with no concrete reason given. I had a business page attached to my account which I was advertising upcoming events on. It really impacts me as I was using FB as the primary platform for promoting those events and the suspension means, of course, those promotions are now in limbo, as I was the only co-ordinator. I have also lost connections with friends and colleagues with whom I have recently reconnected with on FB. The lack of care from FB over these random suspensions is astonishing."
Jo Abbott
March 9, 2026
"My account was banned for an unknown issue, and this has effected all of my Instagram and Facebook accounts, and my business account. Tried to appeal and still waiting for a response."
Jeremy Dyer
March 9, 2026
"Meta is banning the wrong people when they could be taking action and banning people actually doing wrong(harassment, cyber bullying, child exploitation)"
Hannah-Grace Lozada
March 9, 2026
"Having Facebook for over 20 years I was randomly banned 3 weeks ago and the appeal was automatically reviewed and by same broken AI process resulted in permanently banned. No further details or access to . Years of memories of my family, kids, friends just gone. This is so upsetting that meta would do this to people. At least give a good reason why your deleting accounts. I use this for my business and personal reasons as well . I have lost so much stuff on Facebook. They need to make it right for people there should be some kind of warning before you start banning people . Make it right Mark Zuckerberg and Facebook. I understand there are bad people out there but deleting peoples Facebooks without warning its not right. AI is not going to be good for anyone.This is unacceptable ."
kristen engelhardt
March 10, 2026
"I am a celebrity booking agent and small business owner . Ive had my account for 13 years now and it has been disabled by instagram with no warning or explanation or option to appeal . I use my account for business purposes only and with my account being disabled its affecting me financially and causing me a tremendous amount of stress . To make all matters worse instagram allows users to use the instagram platform to impersonate a meta representative promoting account recovery services and scamming people out of they money . Please be aware of “ @Justmetarick “ he is a scammer and i have made instagram aware of him scamming me and others while he is impersonating a meta representative . Instagram gives little to no help so users resort to people that can access ."
Kenneth brown
March 10, 2026
"took down my Instagram that had my memories of hospital visits when i was diagnosed with cancer last year. Accused me of child exploitation. Dosent even have a proper representative i can talk to"
Donald Frazier
March 11, 2026
"https://hoodline.com/2026/03/maryland-mom-says-meta-s-ai-turned-family-instagram-into-crime-scene-overnight/"
Perigon Service
March 11, 2026
"I was recently wrongfully banned from Instagram (and Facebook) by overzealous AI a couple of weeks after my mom died. I would really like to have access to her comments and posts. There is absolutely no recourse for this, so people are just losing their accounts for no reason. Not only is random banning frustrating, but it also has very problematic implications."
Eve Radovsky
March 11, 2026
"AI is not nearly ready for this kind of responsibility of this scale, and because of this, I and many others have been falsely banned. I have seen programs running on beta that run with better accuracy than this."
torrey huss
March 11, 2026
"My Facebook was disabled 3 weeks ago on 2/20/26. On a different avenue, I acknowledge that my account was suspended correctly and subsequently disabled after "appeal" as I had in fact violated a caveat of one of their Community Standards that I was unaware of until it happened. But even though I know my intent was never illicit, harmful, vulgar, etc., their "machine learning" robot doesn't see it that way. Just instantly decides you don't get to exist anymore. My biggest problem with Meta after this is, I get trying to be strict in protecting community and children on the platform, that there are lots of bad people out there intentionally looking to do harm, but their AI's "scorched earth" and strictly "black and white" one-directional programming that denies appeals almost instantly with no human input, no consideration for any context or plea of innocence/forgiveness, no chance to MEANINGFULLY appeal with any chance to right wrongs before accounts are fully disabled is just vile. Not to mention it's still incredibly buggy with the amount of false bans as evidenced by this petition. They claim they still use "teams" too, but it is almost undeniable that each and every suspension/ban is entirely automated now. Who needs real people working anymore anyway, right?"
Cody Lastowski
March 12, 2026
"Outrageously just banned no doubt by a bot targeting accounts that they dislike general comments of. Been with Facebook from the beginning of it and have never actually posted anything even related to the topic they're suggesting. Asked for an appeal and immediately was informed technology reviewed it and my account is at risk of a ban. Zero human oversight or accountability yet bot profiles only recently created can have content taken down that disproves certain views of geopolitics with sourced facts. Will be incorporating this learning experience into talks I frequently give as it's been a fascinating insight into what I now see as a significant issue putting people at risk given that their algorithm can get posts so wrong and the same algorithm agrees with the first part."
Jon Wilson
March 12, 2026
"These weirdos banning people for cse zuc needs to do something fr"
Raya Pugh
March 12, 2026
"I was never lifetime banned from Facebook, not sure why after deleting the account several years ago I cannot now sign up using my name or ip address. What gives? How can I be ip banned and have multiple re-sign up attempts all be taken down within an hour of trying to make a new account? Is this America or is this China?"
Michael Fried
March 13, 2026
"Disabled for the 12th time since 2020, officially gone today. Every time was an 'error' in their part according to the other 11x. Now that the AI is here, I'm permanently disabled. The only way to get any human help or to recover things is to get and pay for 'meta verified so I can speak to a human being. So I guess this is goodbye Meta and so lies my signature."
Jessy Eliuk
March 14, 2026
"Banned for sharing explicit child content?? Have mostly mushrooms, nature and my kids on my page. Banned off Facebook , Messenger, my kids messenger and Instagram. I have international friends I am in contact with on these pages and I just disappear for zero reason. My Facebook account is from 2008 and zero access now. Very serious allegations for a mother of 4. It's actually insane. You can't actually contact anyone, you just get to sit around wondering what is going on and you're going to be reported for being a pervert basically."
sarah meas
March 14, 2026
"Wrongfully disabled my account with years of memory's over something I didn't even do. Lost so many photos and videos, friends I havent seen in a while cant even get in contact with them now more and nobody cant get in touch with me no more"
Leon Simmons
March 14, 2026
"ive randomly been banned for sending some reels to my friends while the people who make straigh up offensive content get ignored"
Austin Liu
March 15, 2026
"Instagram was a huge part of my life as a teen as a way to watch videos send them to my friends and family and be able to call text and even video call my friends because of my ban I have lost so many friends that moved or that i met on Instagram"
South side skittles
March 15, 2026
"I had been using facebook for years, since I was in my adolesence. At the time of writing this, I am now 26 years old. My Facebook account was permanently disabled sometime last year after I tried to appeal the decision; the AI moderation system falsely flagged my account as having suspicious behavior, and trying to appeal it didn't work. I even attempted to create a new account under a different e-mail address I have, only for that to also be disabled as well. The AI moderation system gives false positives to so many people and I was one of the many people affected by this. The worst part, is how there is absolutely zero customer support for Meta services, not by humans. All of it is completely AI-driven. This type of moderation system is deeply flawed and is disabling people's accounts left and right, even accounts that people have had since the early days of Facebook. That, to me, is despicable and there needs to be a change to the obviously broken moderation system that's in place."
Christian Heighton
March 15, 2026
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