Real Voices.
Real Impact.

"I made an account and got instantly disabled with it saying I was a bot and no chance of appeal. There is no way to contact a human for support or help."

"My personal profile was wrongfully disabled. I work as a Paid Ads Specialist, so I work in Meta ads daily. This is effecting my job."

"Meta AI is a joke, no live agent to speak to. 18 year account disabled for no reason."

"IG: @alexanderslang"

"I care about this issue, because i depended on instagram and facebook for memories and business. Randomly one night i was banned/ locked out. I appealed and got denied. No explanation. I don’t use the for anything else yet i somehow get caught up with something that’s considered a serious crime? I want my acc back!"

"After a false-positive flag, I was explicitly advised by Meta Support to purchase new hardware to resume my livelihood. I spent $1,800 CAD on a new device, only for Meta’s 'Enforcement Evasion' bot to instantly ban the new hardware. Meta has admitted my case is stalled (Task T261712932) because the system requires a 'self-appeal' that their own login-block makes technically impossible to complete. Despite providing physical receipts and no chance to provide government ID, Meta agents have closed my cases with generic rejections. I am joining this petition to demand accountability and a functional path for verified users to correct life-altering algorithmic errors. This has costed me everything I own."

"Personal Statement – Instagram Account Targeting & Financial Harm My name is Sai Donti. I am a business owner based in Georgia, and Instagram is my primary and sole source of income for my company, AllWin Academy. Since January 2025, my Instagram account has been repeatedly and wrongfully disabled by Instagram’s automated AI systems — approximately 5 to 6 times over the course of roughly 15 months. Each time my account has been taken down, I have been forced to spend $2,000 to $3,000 out of pocket to recover it through third-party recovery services, as Instagram provides no accessible human support. In total, I have spent well over five figures — more than $10,000 — simply attempting to restore access to an account I legitimately own and operate. Timeline of Recent Incidents: ∙ My account was disabled and recovered multiple times between January 2025 and early 2026. ∙ My account went down again around March 20, 2026, and I recovered it at significant cost. ∙ On April 2, 2026, my account was disabled yet again — just days after my most recent recovery. Nature of the False Allegations: Each time, Instagram’s AI has flagged my account with accusations including money laundering, deceptive practices, and fraud. These allegations are entirely false. I have an unblemished reputation — I hold exclusively 5-star reviews across all public platforms. My business operates transparently and legally. In the most recent ban on April 2nd, I was additionally accused of operating a fake account. This accusation is particularly egregious given that my account is over 10 years old, has a long-standing history of active use, runs paid advertisements through Meta’s own platform, and has consistent, regular posting activity. There is no reasonable basis for characterizing this as a fake or fraudulent account. Business Impact: As a business owner, my Instagram account is not a convenience — it is my livelihood. The repeated wrongful disabling of my account has: ∙ Prevented me from scaling my business ∙ Cut off my ability to generate leads and revenue ∙ Forced me to spend tens of thousands of dollars in recovery costs ∙ Created ongoing financial instability and harm I believe I am being systematically and unfairly targeted by Instagram’s flawed AI moderation system. The repeated nature of these bans — combined with the complete absence of human review or any meaningful appeal process — has left me without recourse and unable to operate my business reliably. I am submitting this statement in support of holding Meta/Instagram accountable for the harm caused by its broken automated enforcement systems."

"The current reliance on fully automated systems to manage account bans and appeals is fundamentally broken and lacks basic procedural fairness. Like many others, I am deeply concerned by how easily a user’s digital life—spanning decades of family memories, irreplaceable photos, and vital community connections—can be erased in an instant by an algorithm that offers no specific reasoning or human recourse. When an AI makes a mistake, the 'appeal' shouldn't be handled by that same flawed logic; there must be a human-in-the-loop to provide accountability and transparency. Meta’s ecosystem is no longer just a social luxury; for many, it is a primary tool for business, communication, and personal history. To lock users out without a clear explanation or a genuine path to a human review is a violation of the trust we place in these platforms. We deserve a system that values people over automation and ensures that no account is permanently silenced without a fair, manual investigation."

"Been a member since about 2008, 77 years old, no family or close friend in my area. I relied on FB to contact the 64 friends I had across the country and in Europe. I have no idea of why I was suspended except that I had allegedly violated some Community Standard. I appealed but as yet have received no report. I am close to being housebound and am very worried about my future. My only thought is that I was having difficulty changing my phone number and email address which I noticed was 18 yrs. ago. I think too many attempts flagged me as unreliable, but I am not sure of that. One friend was able to find me and told me that people thought I had died."

"Não devemos aceitar tal ato de uma empresa que trata seus usuários com faltar de respeito!"

"I’ve lost three instagram accounts so many memories since 5th grade ."

"Fuck metas robots and ai reporting system"

"It’s my sister her account was taken for no reason"

"Meta wrongfully banned my account which is now hurting my business. It's also effecting part of several volunteer and charitable organizations that I run social media for. There is no human review and no process to even try and get your account back. All of the data on my account is now inaccessible. The amount of pain and suffering this has caused me and my family is indescribable. I'm now also suffering financial losses for myself and my business because of the wrongly implemented ban. I really hope this gets the attention of people who can hold Facebook accountable for their inaction and negligence. This has effected thousands of us in a negative way."

"es demasiado importante ya que lleva tiempo pasando esto, las cuentas tienen tantos recuerdos y cosas importantes ahi, esto es MUNDIAL y la verdad a mi me ha generado estres y ni querer comer o falta de sueño, enserio es general, me han quitado muchas cuentas y estoy harta ya que no hago nada y enserio me afecta muchisimo, se siente horrible siempre estar desesperada"

"Facebook user from the beginning. Lost everything today between Instagram and Facebook and my two kids accounts, one of which is my daughter's linked account that I manage for her youth acting. Years of engagement building, networking, documenting - GONE. Family memories. Etc. I want my daughters Insta back at this point, but I'm doing away with Facebook. I HATE IT."

"I tried to sign up in order to get announcements related to an event where I was volunteering. I got as far as giving my name, email, and picture before being permanently banned for apparently misrepresenting myself. I can only assume that the issue was the use of an older picture that had been on the internet under a different name, but (a) how many other platforms even care whether your profile picture is your real face and (b) it *was* my real face, and given the opportunity to show my name change documents to a real person, I could have proved that."

"I've had my Facebook since early 2009 and my Instagram since about 2013. Yesterday I was banned for a CSE violation from out of no where! I knew it was a mistake and thought Meta would fix it. In seconds my appeal was denied. Clearly some kind of AI issues and there was NO human interaction to help. It's disgusting to be accused and banned for something to vial!!! And with NO help or recourse!! Ironically, the same phone number I use for Facebook, Instagram, and Whatsapp is now flagged from creating new accounts yet my current Whatsapp with the same number still works! Meta has no idea what it's doing!! It has no idea how its' AI is working or how it's policy and standards work. Worse, I suspect they are ok with ongoing false bans in order to keep the government and shareholders happy that they 'appear' to be doing something about their toxic apps, all the while punishing those to use it properly. I am lucky I backup my photos and contacts but still, the accusation is disgusting, worse, some memories are still lost. However, in the end Meta might have done me a favor as, mental health experts say social media is harmful. We shall see."

"They need to stop using ai to delete accounts"

"Fb disabled my account saying I posted child nudity. I have 2 daughters, 4 nephews and 1 niece. I post pictures of them all for family & friends to see. All holidays/fun times. I have NEVER posted them inappropriately or naked. I tried to fight it and asked for proof with no reply. There is nobody to even talk to on Facebook, instead it is all automated/ai. They have no right to say I did something when I did not. It’s disgusting to say I would do that and I am very upset about it. I love my children and would never put any child in that situation. We are real people being accused of things that could get us into a lot of trouble. It needs to stop! I am very disappointed & disgusted with FB! Something has to change."

"I've had my Instagram account for a good while and then all of sudden I wake up one morning April 4th 2026 to being logged out of my account for being falsely accused of Cse and I'm sickened by it cause I would never do such a thing in my life! I also appealed it only for my account to be permanently disabled! I just want my account back so I can support my favorite basketball team, my favorite wwe superstars and my favorite band Bts and also so I can talk to my friends and family."

"My instagram was suspended and subsequently banned for a false ai allegation that I broke the rules and there went my Facebook too and along with all that, my $400 meta quest vr headset and ALL the games and add-ons i bought for the vr are just gone and I cant seem to get any help"

"These people are sick. I closed the account years ago and my kids and wife have Facebook. NOT AFTER TODAY. We started noticing people recording us and following us around the same time I close the account 3 to 4 years ago. today I tried opening the account and it said I was banned do to post. I was shocked then I put my phone number in and my password and it took me to a gangsters page in Tennessee . Holy crap another persons name and pictures of his kids. Im just sickened. So now my page is banned but someone has a page with my phone number and password. Never again my and my family are done. Its says in their documents page they report you to the government and police for something you have no control over. ITS 100% DANGEROUS! They will be deleting instagram Facebook all of it today forever."

"I was wrongfully disabled for cse despite me being a kid….. and only posting cosplay content and art things from my school."

"My account was falsely flagged, and I lost almost 9 years of photos and messages. I used the app as a primary form of communication, and now it's all gone. It has caused a major disruption, and I am pissed off"

"I've had Facebook and Instagram since these platforms were created. I only talk with friends and family on these platforms. 2 weeks ago I was randomly suspended and then account disabled on Instagram for violating CSE rules, even though nothing on my account had anything related to that. This AI tool is out of control and Meta needs to reinstate human employees to monitor and restore accounts!"

"MY FACEBOOK OF 16 YEARS WAS WRONGFULLY BANNED AND IVE PAID A LOT OF MONEY FOR META SUPPORT ONLY FOR ME TO BE KICK TO THE CURB BY META!!!"

"My account has been suspended and reactive 5 times in 6 months disabled as of today because of this AI generated technical flagging loop hole i haven't even had chance to appeal im meta verified and still support unnable to help im un able handle matters over seas and humiliated amoung professionals that see inconsistencies with account im disgusted!"

"I have been on Facebook for almost 20 years and on Instagram for over a decade. To be accused of what they’re saying I did and then to disable all of my accounts within minutes of an appeal is absolutely unacceptable! Not only because this is clearly a mistake on their end, but because I have years and years of memories on these accounts! Pictures of my father who passed away several years ago, my dogs who I have lost, and so much more. Meta needs to be held accountable for this. The amount of emotional stress it has put on me just praying somebody fixes this is absolutely infuriating. I hope a class action lawsuit is in the works as well for defamation of character! I’ll be the first one to sign up for that!"

"Change needs to happen!"

"Being wrongfully banned from Facebook and Instagram for an extreme false accusation severely affects my mental health and every day is a struggle because for the reason I was banned for which is CSE. An extremely disgusting sickening false accusation. The reason I was banned affects my will to be alive in a negative way honestly. It traumatizes me every day especially even more so knowing that Mark Zuckerberg and Adam Mosseri doesn’t care and will never care that their system destroyed the livelihood of thousands of people and counting trying to make a way for themselves and their families and loved ones. Especially for the reason a false reason. This saddens me immensely."

"I had my Instagram and Facebook accounts for years. They were my space for memories, friendships, and staying connected with people I care about. In June 2025 Meta permanently banned ALL of my accounts including Instagram, Facebook, and Oculus under a completely false Child Sexual Exploitation accusation. I never violated a single community standard. No law enforcement agency has contacted me in over 10 months. Not one. Meta's own broken AI made this false accusation with zero human review and zero evidence. Every single appeal was met with an automated rejection for 180+ days. I paid for Meta Verified expecting real human support and received absolutely nothing. The help center is completely useless and there is no way to reach a real human being. Meta has publicly admitted their AI produced false positives during the June 2025 ban wave yet my accounts remain permanently banned. Thousands of innocent people were falsely labeled and lost everything they built on these platforms overnight. This is completely unacceptable and Meta needs to be held accountable."

"I am brand new to Instagram. I had my account for two weeks before it was suspended for CSE. I appealed, expecting that a real person would look at my account and see nothing is wrong. But no, an AI reviewed and my account was permanently disabled. This cut me off from a lot of friends I was beginning to form stronger connections with. I am immensely frustrated and just wish to talk to human support."

"falsely suspended and still waiting for the appeals to be reviewed. this AI shit is insane"

"My sister’s dog separation anxiety training business got axed. Insane. Please everyone help those like her get their livelihood back."

"My VERIFIED page got suspended wrongfully!! I've been on IG for over 12 years !!!"

"My threads account was suspended and i was not even able to get the verification code. A day later when i got the verification code, despite sharing my image and verification code, my account was disabled. Meta's AI bot system believes that a human i.e. I, am a bot. What an Irony! The social media platforms be it Facebook/Meta or X were good till there were humans actually giving a final say, but with these guy throwing out their workforce and making it all about AI, it has become really tough to restore the account even if the account is clean. Moreover I am against this whole banning thing. There should be warnings first and that too with appeals and only if the violations are repeated and are severe an account should be disabled otherwise it should not be disabled"

"My Facebook and Instagram got hacked and then permanently disabled, and I lost my advocacy page too. I’m a heart transplant recipient, and I used those accounts to share my story and advocate for myself and others. I had real evidence it wasn’t me, but Meta still wouldn’t fix it. 14 years of my life and advocacy gone overnight. It’s infuriating that victims of hacking can lose everything and still not get real human help."

"Libelous and erroneous is an understatement. The accusation of wrongdoing to most heinous order in regards to my social media account (Instagram) has driven me mad by the thought of social, legal, and monetary consequences. I am happy to drop social media, and this has been a good reason to permanently cease my usage, but to be accused of something without any evidence whatsoever is deserving of a lawsuit that is so big it cripples this incompetent, lugging behemoth."

"I never used Instagram badly for anything and had my accounts banned and then immediately had my application to unban them rejected by the AI. The lack of openness and ability to prove I was not at fault has left me without a primary communication channel that I rely on. Meta needs to improve their game this is fucked."

"I’ve had my Instagram account since eighth grade it’s been a part of my life for over 10 years, holding memories I can’t get back anywhere else. Every post, every picture, every moment captured meant something to me, like a timeline of who I was and how I grew. Now it’s been disabled for nine months, and it honestly feels like a piece of my past was taken away without warning. I miss scrolling through my old photos, seeing memories with friends and family, and reconnecting with moments that made me who I am today. On top of that, I also used my account for business purposes and built real connections through it relationships, opportunities, and contacts that I can’t access anymore. It’s frustrating and upsetting knowing it’s all gone because Instagram decided to disable it, especially when that account held so much personal and professional value that I can’t replace."

"Meta restricted several of my Instagram profiles for no reason, as I didn't break any rules. I tried to appeal and explain, but the AI ​​dismisses everything, and there's no real person controlling these things. Even after paying for the subscription and speaking with the support team, it seems like they're bots or following a script, as they don't pay any attention to user complaints. It's a disgrace. They're a multi-million dollar company; don't be rats and pay decent workers who can properly review ban cases."

"I just got banned for instagram for no reason I didn’t even do anything wrong"

"My account got suspended 3 times and disabled on the third after the appeal all in a month and half period"

"My account of 14 years got banned for CSA in february. Never got it back. That’s how I connected with my family and friends and had all my memories saved in my posts and stories archives. I requested my data and it was never sent to me. All gone. Insane. All of my accounts were chain banned as well. Absolutely devastating."

"They banned my main page I had since freshman year of highschool I’m not 22 n just lost my account and my spam"

"Trash. I tried to have a business account and it was immediately flagged for no reason. Then, ai flagged my personal fb, wouldn't communicate about what was wrong and then also permanently my 2nd business account. I tried meta verified but they basically told me to suck it."

"Ive done nothing wrong but meta makes me feel like a criminal"

"Just got banned and no real explanation. Tried every way possible to contact FB with no success. Their AI systems seem out of control. Can't even explain or argue your side. I am so depressed now. Everything is gone...photos, messages, friends (living and deceased), groups I run, all my marketplace ads ...everything. I really hope something can be done. Just delete what you don't like. Doesn't mean you need to delete the whole account. Or tell people what they did wrong so they won't repeat it. Just not cool."

"They banned my account that i have been using for more than a decade for something that i did not even do. Hopefully facebook would take reasonable action"

"Meta has robbed me of my entire media footprint, my friends, my memories. Permanently disabling my personal account when it was very clearly a positive addition to their platform. I am beyond appalled that I am unable to fix this through their pathetically limited resource online."

"Long time user here. One of my Instagram accounts was disabled with no reason provided. When asked to verify ID, I got confused in the prompts and since it was for an account I manage for one of my kids I put their Selfie and ID in, in a good faith effort to match the content to a human. This was dumb, I know that now, because what the system wanted was the account owner’s ID. The prompt was misleading asking me to “confirm this is you.” So I got confused and did the wrong thing. To be clear, my kid doesn’t even have a device of his own to even remotely own or try to own an Instagram account. I created it, I managed it, it was private, I made a few reels of his sports highlights on it. That’s it. At first I thought, whatever, I can redo this page later, it’s newer and don’t have a lot on there yet. But then that disabling impacted ALL my Meta accounts, locking me out of my long standing instagram and Facebook accounts that were linked to me. No support was available, appeals aren’t transparent and in this case non existent, no explanation for initial violation. No recourse to explain. Tried getting meta verified to only be be denied for reviews on that initial issue and now I’m being further disabled on that new account too. This hurts, I feel violated, stolen from, and I’m very frustrated. This is not just a personal setback anymore. This example exposes a critical weakness in AI moderation: the systems cannot distinguish between honest mistakes and bad actors, nor can they provide meaningful recourse when errors occur. As companies increasingly rely on automated decision-making—from social media to banking, healthcare, and business operations—the risk that AI misinterpretations could erase data, block access, or penalize people unfairly becomes real and urgent. My situation also raises broader questions about AI Automation and the removal of human support: How many other users, businesses, or individuals could be similarly harmed by automated systems? How do we ensure accountability and human oversight when AI enforcement is increasingly treated as infallible? I believe this story is an early red flag about the growing influence—and unchecked risks—of AI automation in everyday life."

"March 8, 2026, I got the same ban. My appeal was denied. I just lost thousands of pictures and videos of my kids, and family and pets who have passed away. Its also how I communicate with my child father for his family court ordered virtual visits."

"I had gotten Instagram for the sake of posting my art and sharing my artworks with the community. I was ban multiple times for "posting sexual content", which was no where near close to what I was posting. It is extremely disappointing and disgusting to accuse someone of something so cruel. I used Instagram not only for posting my artwork but for messaging people who I am not able to message any other way. it is extremely disappointing to see this happening to so many people, especially ones who are just trying to create and share their creativity with the world."

"I created a teen account for my daughter who is a young teen and who wanted to post her art online. I’ve vetted her art and it was shocking to see that her account was banned just 3 days after she created it for “sexual content”. This was beyond ridiculous but what’s even more ridiculous is that when you try to appeal this, you’re thrown into a robotic loop of messed up algorithms who obviously have bugs and just throw you back to square one without the option of EVER speaking or being in communication with a live person in order to resolve the issue. Especially weird since Meta is a mega corporation who can AT LEAST afford some human customer service. I’ve tried to appeal and reinstate her account for 5 months and the same thing happens over and over. Mind you after getting you government ID scanned still no resolution. Meta (Facebook and Instagram) have suffered from poor customer service resolution for YEARS now and it’s time to be loud about it. Get some humans to work for you Meta. The job market would truly benefit."

"Falsely banned by an ai moderation system"

"My account got banned for literally no reason and now every account I make gets banned. I’ve done nothing but spread positivity too. META SUCKS"

"do better meta. fuck ai."

"My art account of pin up women was banned for CSE which is a dehumanizing accusation. This has affected my commissions and brand. Checked Reddit about about 50 other people woke up to th same issue. I have been using Instagram for 13 years and I have never had issues before! Ridiculous. Give me back my account. That username was expensive!"

"I’ve had Facebook linked through my instagram account for a year. I originally had an account before that was takes won about a year ago for a reason I dont know why. So I made new account, and now as April 10, 2026, it’s been permanently disabled. I hope meta stops using this ai moderation because it’s not only hurting me, but lots of others in this position. I was also hacked on the same new banned account but that is a story for another day."

"Dawg I want my account back 😭👎 Insta and their stupid ai bots disabled my account of FIVE yrs in March… it’s been too long �😔💔💔"

"I hope they deban my account fast, so much confusion with the Bots Mods, I lost too many friends in one day due to a confusion, I need a Human from Meta Service to check my case."

"I am beyond frustrated and honestly heartbroken with Facebook right now. After over 20 years of having my personal account, it was suddenly banned without any real explanation or meaningful chance to appeal. This wasn’t just “another account.” This account held decades of memories photos, conversations, life events that I can never get back. On top of that, I was the sole admin of a memorial page for my cousin who has passed away. That page meant everything to our family, and now we’ve lost access to that too. There is no way to explain how devastating that is. To make things worse, I also had a farm business account connected that actually generates income for me. With one action, Facebook didn’t just take away memories they disrupted my livelihood. There is little to no real customer support, no way to speak to a human, and no fair process to review what happened. For a company this big, treating long-time users like they’re disposable is unacceptable. After 20 years of loyalty, I expected better. This experience has completely changed how I view Facebook. Do better."

"It’s really disgusting that a company can just ban you for no reason for such serious allegations! Lawsuits will be hitting meta soon!"

"I was posting about positivity and mental health and they took my page down. And everytime I try to make another account they shut it down without a second thought. Fix this shit now."

"had my Facebook account since 2010 and my Instagram since 2016. I was randomly scrolling through my account when I was instantly suspended. They did give me an option to appeal, and so I did. In a few seconds, my appeal was rejected, and they dared to say my accounts were suspended due to CSE. I know this happened because of METAS new AI system. There is no way to know what triggered it. No way to contact anyone. No way to appeal again. All my memories lost, all photos and contacts."

"let’s make a change"

"Pls make this happen, I need my account back"

"The Day Instagram Deleted My Account — and I Ceased to Exist Digitally On June 25, 2025, my world collapsed. It wasn’t just a digital suspension. It was an emotional breakdown. The last straw. Mentally and professionally. Everything I had built over years… vanished without warning. I’m a content creator. I make a living through social media. I study algorithms, decode them, use them to build brands, communities, stories. Instagram was my tool, my portfolio, my identity. And in an instant, it disappeared. I went into shock. Three weeks of paralyzing anxiety, insomnia, dark thoughts. Real fear. Physical anguish. And finally, therapy. I had to sit in front of a psychologist and explain how losing an account shattered me. Because it wasn’t just an account. It was my digital story: years of creativity, networking, strategy, effort. A living archive of content and connections. All backed by metadata, analytics, engagement, reputation… All wiped out by an AI that didn’t understand context. My chest still burns when I think about it. Even now, as I write this, I feel the void. I was fascinated by the Instagram algorithm. I played with it, challenged it, studied it like a living code. It was part of my digital identity. So what happened? I don’t know for sure. And that’s part of the torment. There was no clear explanation. Just a dry notification: "Your account has been disabled for violating our Community Guidelines." No warning. No human review. No real appeal. Just an automated execution — likely triggered by a misinterpreted piece of content. I can’t even point to what exactly caused it. And that makes it even more cruel. Because the system doesn’t explain. It only punishes. And erases memories, conversations, connections. Instagram didn’t suspend me for a specific report, or for obviously explicit content. No spam. No hate speech. No fraud. Most likely, it was a post, a reel, or a story that the AI misread — an algorithm incapable of understanding tone, context, or nuance. A retroactive sweep. A system that analyzes years of likes, interactions, and posts — with no room for human complexity. And I’m not alone. Thousands of users reported the same thing during that same time frame. Accounts deleted with no clear reason. No logic. Just a cold, disproportionate, automated purge. And it makes my blood boil. Because we’re vulnerable. We depend on platforms we don’t control. And when we lose an account, we don’t just lose a profile — we lose a part of ourselves. It’s as if someone destroyed a digital Horcrux. A piece of my soul was tied to that account. And now it’s gone. Did I mention I ended up in therapy? Diagnosis: anxiety-depressive disorder, digital PTSD, and functional paranoia. The internet doesn’t forget. Algorithms don’t forgive. And at Meta… humans no longer moderate the pain they leave behind. The most devastating part wasn’t the deletion. It was the irony of the cause: Years spent building a clean, ethical, professional presence… And everything collapsed without context, clarity, or fairness. Now only one question lingers in my mind: What remains of us when our digital identity no longer belongs to us? Where are those photos, those stories, those years? And a suspicion that haunts me: The internet is dying. Replaced by a synthetic, censored, automated illusion. A network without memory. Without mercy. And I can’t stop wondering: What will all of this look like in 10 years? A digital graveyard. Of abandoned accounts, forgotten passwords, and broken dreams."

"My Facebook and meta oculus account was permanently disabled because I couldn’t access the email attached in time to submit my id within the 180 days. I lost 15 years of memories. I can no longer access the thousands of dollars I spent on oculus because I was falsely reported for being under 13. How is it that a billionaire company doesn’t have a human support team? How could I use my American Express to buy hundreds of dollars worth of stuff on oculus but yet it wasn’t supported to charge me $1 to prove my age?"

"I’ve lost all my memories on my banned account because of a ban i wasn’t even given a warning of and was given no appeal for."

"i had my account since 2012, i grew up through it.. im stuck at the beginning of the appeal process, im not getting any verification text message code & theres literally zero other resource i can find within ALL OF META"

"First it was my portfolio account and my personal account that i’ve had since middle school. So basically I lost all of my connections and all of my old friends. I didn’t want to lose my whole portfolio again so I made a website instead. I make a new instagram for both personal and professional, then it gets banned again after getting over 200 followers in just a few weeks."

"I did a lot of buying and selling on Marketplace and communicated with people on Messenger and it’s really disheartening to have been kicked off the platform because of AI ! Not sure of the future but Meta needs to fix this!"

"been using instagram for 2023 and their ai keeps suspending my account for no reason, sucks that i can’t speak to a HUMAN morderator either??"

"I’ve had my account for the past 12+ years and out of nowhere it said my account was permanently disabled becuase it thinks i violated ridiculous community guidelines which I know i absolutely did not do. I’ve tried appealing but was unsuccessful and now i can’t figure out anything to do about it"

"At 6 AM on June 17th I was doomed scrolling and Dm'ing friends when all of a sudden I was told I was suspended for sexual solicitation. I immediately appealed and have not yet received any information though its been 31 days since I appealed."

"My account has been disabled by meta and I use my Instagram strictly for business. It has been over a month now and I haven’t made any revenue from my business."

"They bannin my acc which I had since middle school and it sisnt break insta grams tos"

"It’s ai and banning ppl for stupid things the ai picks up. It tried banning my bfs account and all our memories in his posts this is so horrible"

"Instagram wrongfully took over three accounts for me in the past 10 days. I’ve used different usernames different emails, different passwords, different numbers and they keep on taking my account some of the accounts that they’ve taken I’ve never even posted on they’ve taken my main my business page my personal page Then I made three more accounts after that and they took those as well. I don’t know what to do, but this is affecting my business at this point."

"bruh i bought meta verification on facebook and they didn’t help for shizzzle, my sketching account got permanently disabled and i barely used it im scared my main one is next. rip @gotouges_twin"

"I would love to share the petition… oh wait my accounts have been suspended!! On June 10th this year!! I’m so frustrated as my small business is suffering!"

"I’ve had my Facebook account since it was started in 2004-2005. The memories I’ve uploaded there are priceless. I am absolutely disgusted that this erroneous process has taken those memories from me. Meta, you should ashamed of yourselves! How can a company this large not have human customer service. Your company was and is build on the backs of humans. Restore our wrongfully disabled accounts."

"I’ve had my account all through school and military service I made so many friends and memories a lot of it was saved on instagram and that’s where we would keep contact now I’m struggling to find phone numbers and old photos"

"My account @gee.badass was wrongfully disabled and I don’t even know why"

"All of my instagram business accounts have been taken down by Instagram without as so much a valid reason. There is no one to reach out to at Meta for support and it needs to change!"

"This is just so WRONG!!!!"

"I just want to share my experience with Facebook. I have been a member of Facebook since 2007 and have never been suspended or had any violation during this period. Just recently my account was hacked by someone who has nothing better to do. Once they gain access, they posted what appeared to be terrorist with guns. I would have never posted an image like that and agree that it's a violation, but not of my doing. My issue is all the hoops that you have to jump through because of the fact that Facebook has no human support. I have gained my page back, but I can't advertise due to restrictions. I am still fighting to get that access back. As of today, I still haven't spoken with anyone and they probably don't know that I was hacked, even though I have explained this in all of my written communications."

"My story is personal because after having a FB account since 2007 with no violations, warnings or suspensions, I was suspended. Last month around June 4th, my account was hacked by someone who had nothing better to do. Once they gained access, they posted a picture of terrorist or rebels holding assault weapons. I wouldn't have posted anything like that at all nor have a reason to. I can understand FB removing the image and suspending my account, but they need to have a different process in place for human-to-human appeals. Without some kind of support in place to handle my kind of issue (since it wasn't a fault of mine) I deserve better. I have had to jump through all kinds of hoops to get my account back. Yes, I do have access again but restrictions are in place where I am unable to place Ads. I am still trying to get that access back. Even though they restore my access, I believe they still don't know my account was hacked. While FB have be trying to save money, they are creating Havit with the use if AI."

"So i was being cyber bullied by a girl and her two friends i tried to block her his name was justin og stated i was being molested by my uncle to my response i stated i didn"

"My instagram account has been wrongfully disabled"

"Meta has shown time and again that it values AI over people. Your platform would not and WILL not exist without real human beings! But it's about more than just anti-AI, people's livelihoods are being threatened here. Many peiple use Instagram as their primary way to gain traction for their small businesses and art careers, and denying then the decency of having a real human person hear their appeal is beyond low."

"32,000 community members vulnerable mothers rely on me the only admin of my group. I did nothing wrong and accused of something I did not do. I have never had a breach in 15 years of being on facebook, please reinstate my account! June 10 I was disabled.. 22 July no update.. nothing and 180 days ticking by ..."

"My private account got 3 of my accounts banned wrongfully including a business one. I think this is unacceptable because my Facebook got banned too. This needs to be reversed and have real people look at accounts"

"Facebook is disgusting in what the allow to stay up and what they choose to ban. Meta needs to be taken down!!"

"I’ve had my main Instagram account since high school, being randomly banned over a month ago. I’ve completed the entire appeal process and nothing has changed. I then later realized ALL of my accounts were banned: my couple’s account, my dog’s account, my beauty account, and my close friends/spam account. I’m not even allowed to try and recover it because of “errors”. Meta needs to have REAL humans fixing the issues because REAL people are being affected by the ban. Distant families and friends I can no longer get in contact with + my photos, highlights, and memories are all gone. On top of that, the reasoning for the ban to be labeled as “CSE”, really? It’s insulting and downright disrespectful to be accused of a real and disgusting crime. Fix this, please!"

"my account was suspended i had 119K followers im hurt about ts about has reached out to me to help …"

"On or about July 22, an Instagram account I managed for a third party was hacked. Without evidence or due process, Meta permanently disabled that account, citing a violation related to Child Sexual Exploitation (CSE)—an allegation that is completely unfounded and profoundly distressing. Soon after, my personal Facebook account was also disabled, apparently due to its association with the Instagram profile. I received no explanation, no opportunity to appeal, and no way to separate my account from that third-party violation. Consequences of Meta's Actions Your actions have had serious personal and professional consequences: I have lost sleep and experienced emotional distress due to the false and serious nature of the CSE designation. I am now unable to access Facebook business pages that I manage on behalf of my employer, affecting my ability to perform core job functions. I have been locked out of Meta Business Suite, impeding third-party operations. My Meta/Oculus VR headsets—which are used in educational programming—are now non-functional due to the account lockout, disrupting valuable programming and instruction. There needs to be a better system then flagging people erroneously by AI methods. Meta's support structure is deliberately opaque, leaving regular people without a voice. The consequences are real: lost memories, severed communication, damaged small businesses, and reputational harm. There’s no regulatory path for Canadians to challenge these suspensions or demand fair treatment. This needs to change. Even if I ever get my accounts back, I will advocate for this."

"I’m so upset, last time i had an issue with instagram. It was because they couldn’t help me login after buying a new phone. They have been no help at all, and after making a new account because I couldn’t use my last one now I’m disabled??"