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People Over Platforms Worldwide

SUPPORTERS

Real Voices.
Real Impact.

Thousands of people have shared their experiences with wrongful account disabling, lost access, and unanswered appeals. These are their stories.

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"Suspended for "child exploitation or abuse". Submitted an appeal and less than 5 minutes later, it said I was permanently disabled and I could not take any further action."

Ellie Quinn

November 26, 2025

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"estoy harto me banean la cuentas de la nada me sumo a la causa 4 cuentas baneadas sin razon"

yandel diaz

November 26, 2025

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"Insta block for CSE (i reported pedophiles to insta) and then facebook suspended. No option to appeal, sent countless emails that have never been responded to.........sounds like roblox where people report pedophiles and get their accounts blocked..........."

Nick Eldridge

November 26, 2025

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"My social media accounts were wrongfully deactivated due to a heinous accusation of "child sexual exploitation, abuse, and nudity" without any evidence. An appeal was filed by me within 24 hours and then there was no response. There have been attempts to reach out to customer support but there is no one available and available at Meta. My entire social media connections, photos, memories, news, connections to the world of music, as I am a musician, are now from the past, present and future, all in jeopardy of being permanently disabled. The exact cause for this ban is still unknown, but it could be due to a glitchy and disgraceful handling of AI by Meta. I am not the only one who has suffered this emotional distress. Many others around the world are feeling the pain of their accounts being disabled, and it has to stop. I have to take time out of my life due to this nonsense of being disabled. Many more will continue to suffer at the hands of AI if this is not stopped."

Erik Bjorkman

November 26, 2025

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"With a platform this big and widely used there should be more protections for people and their accounts, as well as better customer service for solutions. I was hacked and lost my page with my personal memories that I’ve had since 2009. I am being scammed at the moment by another hacker to give me back my page if I pay them. More needs to be done to protect us! I am extremely heartbroken of the loss of all my photos and memories as well as friends that are no longer with us and I can’t add them to my new page. And the new page I did create I can’t even add more than 2-3 friends at a time and as of now it’s not letting me add anyone. I have business pages I can’t access even with being meta verified 🤬 something has to be done!!"

Jamie Mckeon

November 27, 2025

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"My instagram and facebook accounts have been banned and its been 3 months and i am still trying to get it reinstated with no success. Meta needs to be held accountable for this emotional distress."

Massimo Ziliotti

November 27, 2025

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"got falsely banned for CSE content on instagram. ive never posted in my life and soley watch it for reels."

adon corbin

November 27, 2025

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"Meta permanently disabled my Facebook because of Ai generated profile I uploaded. The Ai picture was created using Facebook's own Ai tool on their platform. Really frustrating."

Daniel Bardella

November 27, 2025

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"J’ai perdu la seule manière que je pouvais avoir des liens avec amies et cousines…j’ai 71 ans je suis sans famille et jamais je n’ai fait quelque chose de répréhensibles jamais jamais, j’ai trouvé ça très difficile de tout perdre en plus je suis isolée à la campagne…"

Peggy Chapman

November 27, 2025

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"For the past ten years, I’ve struggled with severe depression that left me isolated from friends, family, and social media. Only recently, with treatment and medication, I’ve begun to reconnect with the world and regain the creativity I had abandoned. My parents bought me a 3D printer, which gave me a sense of purpose again and a possible path toward earning an income after years of unemployment. To start a small 3D printing side business, I needed a Facebook account to create a business page. Making that account was difficult for me socially, but I pushed through. I added family and old peers, created the page, and even received my first commission. For the first time in years, I felt like my life was moving forward. Then Facebook suddenly blocked my account for identity verification. They required a video selfie, something extremely uncomfortable for me, but I completed it so I wouldn’t lose the progress I’d made. When I finally regained access, I discovered that my business page and all its content had been removed without explanation. My posts, photos, and the work I had put into launching this small business were gone. There was no clear way to appeal or restore anything. After everything it took for me to start rebuilding my life and confidence, losing the page so abruptly has been devastating."

Kyle Freeman

November 28, 2025

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"7 years of using this app and I get wrongfully accused of Child Sexual Exploitation shows me how Meta is nothing but a money hungry company not caring for the people who use the app and only care for the money rather than the honesty and care to the people using their app."

Fabian Licea

November 28, 2025

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"Mes comptes Facebook et Instagram ont ete fermés cet été sans raison valable. J'ai voulu me réouvrir un nouveau compte et je n'ai jamais été capable, aussitôt ouvert aussitôt fermé."

Katrine Balthazar

November 28, 2025

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"Wrongfully disabled my account. I had the account for 10 years. No human support. All Ai responses. Literally give people back their account or at LEAST let them get their DATA back"

Carmen P

November 28, 2025

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"I got banned while I was asleep. I had disabled my account to take a break from social media because it was negatively impacting my mental health and I needed time to take care of myself. I had gotten a notification about an email that said my account, both Instagram and Facebook, had been suspended for 180 days for child sexual exploitation, which is a disgusting accusation, while I had not used Instagram for months, and had not touched Facebook ever. I never posted on Facebook, I only had an account to use Messenger, and I only ever posted my digital artwork on Instagram for my small circle of friends to see. I tried to appeal, and in less than 2 minutes I had gotten an email that said my accounts were permanently disabled, with zero way for me to contact support. I looked it up frantically, not wanting to lose my accounts and my only way to contact my friends, and even my family. Every post I saw, had said that I would have to pay for Meta Verified, and I've seen people say they've taken it to court. I've heard few people say they were lucky enough to get their accounts back, but I feel there's no chance I'll get my account back. I refuse to give them more money just to speak to a real human, and I do not have the money to afford a lawyer to take this to court, if I ever am to consider that option. So I thought to use a different account. When I did, that one had also immediately gotten suspended for account integrity. I have yet to appeal that account, but I already know that they will immediately permanently suspend that account as well. It's made me realize how incompetent Meta is, and that I should not waste my time or money to try to get my account back. The fact that I have to pay for anything at all to get support from anything but AI is sickening. Meta needs to be held accountable for their mistakes, indecency, and incompetence on their part, and to not use AI for their moderation, because if they had actual people in their moderation system, the accounts of many innocent people would not be or have been suspended for zero reason and with zero proof, and ban them permanently when they try to appeal. AI doesn't stand for "Artificial Intelligence" for no reason. It's technology, it's code, it'll make huge mistakes like this and even worse, and the fact that Meta isn't, nor hasn't taken accountability for this already? It's sickening. Meta needs to do better. I'm sick of this. And many other people are too."

Mico Cranston

November 28, 2025

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"The actions taken by the Meta are completely illegal according to ch. 3 sec. 18 pa. 27. These kinds of malarchy are detrimental to overall stimulation of the penis and vagina."

Lex Carlson

November 28, 2025

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"Had 2 photography accounts taken down and my business can’t grow"

James Bratz

November 29, 2025

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"My account has VERY important memories on it and my mental health is skating on wires right now and if I don’t get my account back this might be the last straw. I don’t want to die but I would have no choice."

Kaleb B

November 29, 2025

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"Have had my Instagram account for over 10 years and it was wrongfully banned for breaching “community guidelines”. Appealed and it was instantly banned. Have spoken to Meta live agents that I had to pay for and received a generic response showing me it wasn’t actually reviewed."

Elijah Jones

November 29, 2025

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"They took down my Facebook account without cause. I use it as an author to advertise my work and to get a hold of my family. Just before I was shut down, I had found out my uncle had died, and it was the only way I could talk to my step-daughter. Since the account was taken from me, she has not talked to me."

Anne McBride

November 29, 2025

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"I’ve lost connection to family and money due to this terrible AI!!!"

Nick Stiles Jr

November 29, 2025

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"Meta is falsely banning users for either CSE or Account Integrity with no verifiable evidence to show users which Meta on their community guidelines state to permanently disable accounts their needs to be a a great cause with evidence obviously. Their support is useless not worth getting meta verified. Meta needs to be sued!"

Jamarcus Harris

November 30, 2025

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"Stop meta AI, i got permanently banned for CSE, like bruh i didnt do anything like that"

Jorge García

November 30, 2025

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"Years of memories lost…. Please help.."

Angel Rama

November 30, 2025

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"My instagram account which I use to contact many real life friends was just randomly disabled today"

tabby dacat

November 30, 2025

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"Account disabled for nothing & no result from appeal"

Monica Stennett

November 30, 2025

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"My account was permanently disabled due to account integrity pay monthly for meta support 3 diffrent agents told me my account did nothing wrong 40 support cases later still no progress in restoring my account"

Julian A

November 30, 2025

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"I’m a senior at River City High School. I came back from a friendsgiving on Sunday November 22nd at midnight to see that my instagram account got banned for violating “Community Standards on child sexual exploitation, abuse and nudity.” That is such a ridiculous statement that I thought would get resolved easily by just checking my account and messages. They said, quote “It usually takes us just over a day to review your information. Check back here.” It has been 6 days and counting since I appealed the ban, and there has been no response and when I log into the account, an error occurs. On top of this misdoing, they banned my spam account and my account for my high school Asian American Pacific Islander club, for no reason, violating “account integrity”. As vice president of AAPI, I have no source to contact my friends or inform my classmates about future meetings. I can’t even make a new account to replace my man or my aapi one. Please meta do better."

Caden Silvestre

November 30, 2025

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"I’ve had my instagram and facebook accounts since I was pregnant with my first baby in 2011. I have so many lost memories of my babies, my wedding, and have lost contact with long distance family and friends, lost connections with employers and more. I appealed back in July and to this day it’s still pending even though I submitted a video selfie and even uploaded my drivers license. This is not ok something must be done!"

Jessica Rivera

November 30, 2025

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"They done nuked my livelyhood."

Francisco Moreno

December 1, 2025

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"I've been a Facebook user since 2008 and Instagram since 2011. My accounts were disabled for CSEA when all I use it for is family updates, and recently made my accounts private and removed unknown followers. It also disabled a work account I was logged into and is making it follow it's own appeal process. I never realized how dependent I was on Meta to stay connected to my friends and family, to document and recall my personal memories, and to be able to stay connected to the world. Unfortunately, it's a powerful tool being controlled by careless people."

Trina Cress

December 1, 2025

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"Instagram wrongfully banned all my account I am truly hurt and want my account re appealed"

Kennedy Radford

December 1, 2025

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"I was banned wrongfully on all platforms ."

Destinie Mendoza

December 1, 2025

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"I have 4 accounts that have been suspended and reactivated four times over the past 2 months. Each time, no option to discuss with a human rep to get clarification on what caused it, or where the misunderstanding took place. That definitely needs to change."

Akiem Reece-Ciadat

December 2, 2025

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"Our business accounts on Instagram and Facebook have been banned for the past month. I have written to the Ca Attorney General, Meta's attorneys, and Meta directly, all to no avail so far. This is a cold and faceless corporation. Somehow, they have to be held to account!"

Linda Mitchell

December 2, 2025

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"Got banned on instagram for Child exploitation, which I have never done! I'm an art account and it took me a very long time to get reach and have the amount of followers and connections that I had. I filed for appeal and all they did was ask for email and phone number and my face. It felt completely careless and odd that they don't give you resources to reach out to human customer service or anything."

Keith Albeionce

December 2, 2025

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"I was notified that a photo I shared went against their community guidelines and I may have been hacked. I severed ties with an old, unused email that we thought allowed someone access to my account. I ALSO changed my password. I then received notice of restrictions placed on my account. But my page remained active. Then, a few hours later, I was notified again that I may have been hacked, and changed my password for a second time. And I received new restrictions on my account. But my page was still active. However, the next day, after checking on a group I administrate, I took a break, only to try to look at my page a few hours later and found a notice that my account was disabled and I requested a review. And now the waiting begins. Two notices. Two different sets of restrictions. Two different dates given for when the restrictions end. Three password changes. And then, a completely disabled account. It's like dealing with a communist government."

Larry Fleury

December 2, 2025

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"Facebook account was banned for false accusations"

Jose Ortiz

December 2, 2025

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"I had my account banned wrongfully for CSE when i didn't do anything wrong. Now my professional account which i spent so much time crafting and gaining followers is gone because some bots decided to target me and ignore my appeal."

Harris Klaszky

December 2, 2025

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"i have had my account for over 8 years with countless memories. i got my account permanently banned by their AI for no reason when i have never violated the guidelines. its very frustrating and causes emotional distress since this was a way for me to stay in contact with friends and family."

Aeri Marcial

December 3, 2025

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"My account has been suspended 3 times for child exploitation and then restored as a mistake…that’s one hell of a mistake to make"

Matthew Petrone

December 3, 2025

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"I have had Facebook for over 10 years and randomly got banned after a linked Instagram page was blocked for accusations of violating CSE. This Instagram page is for a non-profit fire department and we have now lost a massive recruitment/retention tool. I have sent multiple emails with no success and there is no way to contact a human for help."

Reed Bowman

December 3, 2025

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"I’ve had insta gram since 2020or 2021 and I’ve recent made a new one they both got banned since they are linked together and I’ve had Facebook for almost 10 years now and it’s been banned aswell for child nudity or abuse since I recently linked it to my instagram account and I do not ever post things like that, which is the exact reason why I’ve made it this far, I’ve been wrongfully banned for no apparent reason, went to sleep and woke up to no account!! I was so fully banned for something I didn’t do. All I post is my gym pump as a male like many others do and I’m over the age of 18"

Joe Montoya

December 3, 2025

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"my facebook and instagram disabled without any behavior breaking the community, just suddenly blocked my ins and Facebook,it says my ins break the community rules, but i didn't post anything recently"

zheng xin

December 3, 2025

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"My account has been banned 3 times now in last 6 months. Unfairly. No way to contact anyone. "Takes just over a day" is what the appeal button says. Usually takes 1 month to get back on. Currently banned as of writing this."

taylor lightfoot

December 3, 2025

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"My account got hacked. Someone accessed my account without my knowledge, uploaded a fake ID, and it flagged me as underage. The appeal was automatically denied as it only relied on this phony ID. I lost my business and my personal page I had since Facebook's creation. I was able to find out about the fake ID and the intruders by searching into the "Downloadable Data". I guess Meta's AI doesn't check much..."

Audrey Lavigne

December 3, 2025

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"Meta is thinking it has power over the whole world. They think that being buddies with the president they can do whatever. I have reported disgusting and horrible posts with pictures and it takes one human look of the eye to say no this needs to be taken down but all their reviews are done buy AI or program algorithms that I think are set up to not take down anything as their personal view. If they looked at the reports with a human eye I am pretty sure 85% of reported posts would be taken down ASAP. Kijiji when they review reports it is done by a human being. It's different I know but I recently paid the poster money just so I could get the budgie out of neglectful horrible situation I reported it to kiji right away with pictures of the condition of the cage no perch no good and there pet care expert team became very interested and decided an investigation was warranted. That doesn't happen if Facebook because they use AI or algorithms that has to stop."

Alyssa Kirk

December 3, 2025

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"I have had my Facebook and Instagram for over 10 years and a week ago in the middle of the night was wrongfully accused of something I would never do. There were no explanation just an automatic suspension. Meta does not have a “real” person you can talk to get this fixed or review unless you pay to be Meta verified. I have put an appeal in and never got confirmation that it went though. Facebook is the only way I can talk to my family out of the country. It’s the only way our family talks to my 98 year old grandmother via Facebook messenger. I am deeply upset since I have lost contact with so many family members and going to lose photos and memories that had been posted the last 10-14 years."

Marial Palmer

December 3, 2025

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"I am writing this statement to explain that my Instagram account was wrongfully and permanently banned, along with all of my connected Meta accounts. I have been an active user of Facebook since 2009 and Instagram since 2011. Over more than a decade, I have always used my accounts responsibly and have never violated any community standards. Instagram is one of my main social media platforms—it’s where I stay in touch with my family, my friends, and my community. About one month ago, on a completely random Sunday, my account was suddenly disabled without warning. The system flagged me and permanently banned my Instagram account, and because everything is linked through Meta, it affected my Facebook and Messenger as well. I was extremely frustrated and confused, especially since I rely on these platforms every day. To make things worse, I cannot contact customer service, and most of the support tools either redirect me or give automated answers that don’t apply to my case. I also cannot create a new account—Meta’s AI instantly blocks it, even though I have not broken any rules. I am not located in the United States, which makes accessing support even harder. After over a decade of using these platforms, being banned without cause, explanation, or human review feels incredibly unfair. I simply want my accounts restored and the chance to continue using the platforms I’ve trusted for so many years."

Elyse Perreault

December 3, 2025

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"years of memories just gone. I dont even post anything"

Bilal Habibeh

December 4, 2025

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"I was randomly banned 8 days ago today under very false pretenses; they locked me out of my Instagram @rebecca.jamgochian and Facebook account that are linked to each other under “child exploitation” reasons. This has to be a Meta AI glitch!! I am a business owner, model, and professional surfer. I NEED my account for work and I am losing yearly income with the loss of my account even for this one week logged off the app. I pressed the “appeal” button and then they had me submit a video of my face. I have had no one from instagram review my appeal and it’s been a week and one day since this incident. Please help me, and others get their accounts back!"

Rebecca Jamgochian

December 4, 2025

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"There's no way I violated any rules on Facebook,and I have my children's pictures and content saved on Facebook .After appealing all I got was a sorry your permanently banned with no further steps I can take to prove my innocence ,and I am offered no proof of what I did to violate these policies and to warrant a ban forever .This all comes immediately after getting payment from privacy lawsuit ,And internet says there's no connection but it's hard to deny this happened the day I got my payment .I want proof of my violation and my data from my accounts now ..this is criminal"

KAREN TEAGUE

December 4, 2025

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"Sooo... California has a "town square" law. It's historically been applied to shopping centers. Social media could very well be interpreted as the modern equivalent of the town square as well - regardless of being private businesses. Perhaps this could be used to get justice from Meta? Summary: California "town square" law stems from the landmark Pruneyard Shopping Center v. Robins case, which declared that large shopping centers, due to their public function, are akin to traditional public forums, granting free speech rights under the California Constitution, even on private property, though owners can impose reasonable "time, place, and manner" restrictions. While public squares and parks have strong First Amendment protections for speech and assembly, California law extends these to large commercial centers, but not necessarily to smaller businesses or areas with limited public access, with specific codes (like Gov. Code § 50533) also defining rules for public squares. We need to get some lawyers involved."

Kevin Key

December 5, 2025

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"All my kids pictures, life events, gone. My business page with all my followers and customers, gone. Also, It's holiday season so I'm losing money by not being able to promote my established business during the holidays! I did not get an email or notification or anything on order to even appeal this decision and there's no way to contact anyone for help. Wtg Facebook."

Kristen Jackson

December 5, 2025

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"I lost my Facebook and Instagram accounts in the middle of August 7th 2025 made several pills have not heard from either Facebook or Instagram nothing I can't do anything I can't talk to anybody it just keeps counting down the days but my Facebook account and telling me to make a new account I tried to do that and it doesn't work and what is very frustrating is there is not one person that can help you not a human voice not an IT technician nobody"

Salvatore Gasbarro

December 5, 2025

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"I need my Facebook and Instagram account unsuspended they have been suspended since August mid-august of 2025 with no explanation why I made appeals and have not heard back from Facebook or Instagram please help me get these accounts back"

Salvatore Gasbarro

December 5, 2025

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"My account was disabled after 15 years of using it. In my case i send a Link to help somebody to find some spare parts so its neither my business or i have any benefit from it i would onky help somebody with my knowledge and its really scary of the futures when AI controlls all of your doings this was only a social media account but think this happen to your bank ,insurance etcaccounts."

Jens waljenhorst

December 5, 2025

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"With the rise of AI replacing meta has chosen to fire all of their employees that monitor certain apps. This is a huge mistake because there are already reports of AI making huge mistakes that seem to be irreversible. These mistakes include Banning accounts for no apparent reason, Banning accounts just because they share an IP address with an account, and with no human to contact about these issues the AI will refuse to help you because it has already deemed your account as breaking Terms of Service ."

Nathan Skoglund

December 5, 2025

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"My instagram account of several years got wrongfully banned because of CSE. I don’t ever post, and I am not involved in such disgusting acts. I appealed it and sent a video selfie and even after days, nothing has changed. I can’t log into my account or my alt account, and I can’t even find an option to ask someone from Meta to fix my problem. They do not have support for such issues, I don’t know how to get my accounts back. I’m so frustrated and upset they would even accuse me of such a thing and put me through so much trouble."

Mona Samsami

December 6, 2025

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"Bring back our community page! There is over 20 years of connections here."

Jordyn Thompson

December 6, 2025

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"Meta charged my chase account 995 it got declined then directly after all account were shut down business included….."

Jessica Martin

December 6, 2025

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"Falsely accused of sharing inappropriate stuff of children on Instagram. I have been locked out of IG, FB, Messenger, Threads, and my video game Pirate King. I have never indulge in such activities."

Woody Draggoo

December 7, 2025

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"My account was hacked in July of this year and the person who hacked it changed my phone and email. After about a month they finally took my old fb down after me and friends and family all reported it just to find out I have 180 days to appeal or it's permanently disabled. I provided all my info and screenshots of me being the original owner by paid meta verified support to get told nope sorry we are still not giving you your account back even though I gave them every single thing asked to provide it's really me. I have 15 plus years of memories going to be gone once the 180 days is up. Its not right."

thea stafford

December 7, 2025

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"My account was constantly flagged and eventually I was banned from selling on MP, my pages never updated, I lost my small business because of this. I spent hours on the phone, sent in driver license, I did everything they asked and my account was never restored. It was heartbreaking."

linda bosslet

December 7, 2025

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"Meta does nothing to protect your account from wrongful suspension when it is done by the actions of a cyberstalker despite you filing a police report."

Brandy Finch

December 7, 2025

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"As a teenager Instagram is one of my ways to document and share memories and make new friends. I’ve always had an instagram account and I feel that everyone should it’s a good app ! Recently my account(s) have been disabled and suspended continuously for no absolute reason and my appeals are never approved. I’ve tried everything and my whole life is basically on there everything I see on a basis I even have buisness waiting to partner with me but because of this I’ve just lost everything. This is an unacceptable and very unprofessional situation that needs to be addressed."

Lei Mio

December 7, 2025

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"We are a premium partner with meta. Got locked out of our Personal profile without no explainer or an email while all ad accounts are running."

Konstantin Timosjenko

December 7, 2025

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"I’m a content creator for YouTube and they just randomly suspend my account and it’s getting frustrating"

Yirie Walker

December 7, 2025

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"my account was randomly banned after asking me to verify that it was me with a video selfie…"

Akiva Fischman

December 7, 2025

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"Ai is taking over jobs and lives! We were better before AI! Shame on you Mark and Meta"

Sage Simmons

December 8, 2025

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"AI shouldn’t be used for real human verification."

Kallie Rapp

December 8, 2025

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"My account with 32k followers was banned without reason"

Abdiel Mejia

December 8, 2025

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"https://www.ksdk.com/article/life/heartwarming/st-louis-meta-ai-disables-facebook-account/63-713ac594-5e01-44a2-8fe0-f091047ae74b"

Perigon Service

December 8, 2025

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"My photos of my children I trusted with Facebook. Now they’re gone!"

Jajuan Harris

December 8, 2025

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"Have been on Facebook for 7 years, had my Instagram for 1 year and was a business account for my youtube, was randomly banned for the CSE and Nudity shit. I have lost hundreds of messages with my family and lost contact with people who I couldn't remember their users, this will also affect my actual life's from rumors as I'm from a small rural town so anything fake most will believe"

Declan Baird

December 8, 2025

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"My Instagram got ban and I didn’t do anything wrong"

Saul Sanchez

December 8, 2025

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"paybackmymoneyshitmeta"

shay floris

December 8, 2025

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"My accounts were permanently deleted without warning and without recourse. 20+ years of memories and special moments GONE."

Jonna McGill

December 9, 2025

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"I was wrongfully suspended on Facebook over a month ago. Its ridiculous to think my account may be permanently disabled because no human was able to review the mistake done by artificial intelligence. There's no customer support and FB has 0 accountability. I have memories, poems, friends, and groups on FB. I cant access any of it. And I did absolutely nothing to be suspended. I posted some pictures of birds while I was out on my morning run. I posted a video of me at work. Those were my last posts before the suspension. I got an email almost 20 days after I appealed saying I only have so many days to submit an appeal. I submitted it but im not sure FB knows I did. Even though every time I open the app it says I submitted my appeal on Oct 29th. The Emails I got from FB after just make things more unclear whats going on. I got one email saying after doing the photo verification my account should be reinstated within a day. That did not happen. I have another saying it was possibly suspended for not following the advertising rules and regulations. However I dont advertise on FB. Nothing makes sense. Its a huge mess and they need to be accountable. This is ridiculous. This is what the future looks like when its ran by bots. Chaos. Reinstate our accounts already."

Joshua Bennett

December 9, 2025

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"Along with a lot of other people, I mostly scroll and hardly post. Out of nowhere, Facebooks retarded faggot ai system suspending Instagram account or Facebook for child exploitation. Ai is no way to run customer service or a social media platform and no human overview. Filing a complaint with MN attorney general."

Anthony Baumgartner

December 9, 2025

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"While I fully understand and respect the need for Community Standards to keep Instagram safe, I am incredibly frustrated and angry by this decision because it is completely unfounded. I literally just created the account ebkriskymelz, stunnavvgirl,kynfunx, meaning I haven't even had the opportunity to post content or engage in behavior that could violate your policies. To be permanently banned and accused of breaking rules on a brand-new, inactive account is clearly a mistake on the part of your automated system. I did absolutely nothing to warrant this, and I demand a proper human review to correct this error and restore my access immediately. I just think drive banding people after accusing them of doing stuff wrongfully it’s just so weird not right at all. Some people actually use this app to get away from stress or make money. They need to get their act together and give everybody their account back."

Jahmeila Chennis

December 9, 2025

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"Facebook has banned my business page and i am losing money daily I think its time to start a class action lawsuit"

Kaitlynn Parks

December 9, 2025

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"Me han acusado falsamente de sexualizar menores de edad, si eso fuera real, yo estaría encerrado, cosa que las autoridades ni han tenido presentes porque no es real."

Eduardo Estrada Graciano

December 9, 2025

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"GF banned 3 times never even posted, i got banned on facebook for a photo of myself wasn’t against policy"

Jahar Whogochaki

December 10, 2025

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"I had my Facebook account for over 10 years. Never had a problem. I only posted celebrations and achievements. On December 8th, 2025, my account got permanently suspended. I appealed right away but not 5 minutes later my account was gone. Later that evening I tried to find to contact information for support but end short. Lucky I still had X(formally Twitter), so I reach out to them. 26 hours later (12/9) haven’t anything. I made a new account the same day (12/8). This morning (12/9) my new account was suspended. Again I tried to appeal it and 30 seconds later I got permanently suspended. At this point I don’t want to make another Facebook account and to this all over again. One last thing, my Instagram account where all my friends still have me and all my past post was also suspended. There’s photos and videos I will never get back because I never saved my on to my phone. Post that me and partner made are gone. I hope I can my account back but high doubt it."

Miguel Solis

December 10, 2025

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"I am totally locked out because of this! I have not had access to my account for two months now!"

Christopher Gremer

December 10, 2025

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"Nearly two decades of memories irretrievably lost based on an erroneous algorithm - these are real people's lives and livelihoods being ruined, with overwhelming accusations made by a program towards users who trusted the platform they were on."

Carlo Alcaraz

December 10, 2025

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"Sos I miss my stuff."

Tomas Crum

December 10, 2025

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"I've had facebook since probably before 09. I have plenty of shared memories with friends and family. Some I come back to every year due to a friend that passed away that everyone comemnts on every year, memories of a passed relative and friendships. Things I will cherish forever. A little over a month ago, my account was suspended for not following community guidelines. I appealed and it was instantly permanently delete. No questions asked, probably had a 3 second delay between the appeal and the email that i got. So I knew it was an AI, not someone actually reviewing my account. I accepted that I needed to start over and let bygones be bygones. So i created a new account. Over a month goes by as im adding all of my friends and family again, and without posting or doing much, I was then suspended again for creating a new account. I'm honestly getting sick of this! As much as I want to use instagram to share, create, explore, and just to use. I honestly cannot anymore. If i get my account back, great but when will it be suspended again? i hope they fix this. If i get my original account back, that would be sweet! But i doubt it. my new account that I have now that was recently suspended will just be an account for communication now. A shame how much I relied Instagram to get a gratification on content and to share with friends. Anyways. I hope the many that also lost 20+ years of memories and photos and history will find peace soon. So sad what META has turned into."

Kevin Wing

December 10, 2025

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"I've been banned from Facebook 4 times, and 3 times reinstated. The first time an innocent remark of mine was misconstrued by the AI. I was discussing with a friend his plumbing problems, and I suggested that the landlord might have "cut corners"by hooking up the pipes in a out-of-code manner. I used the phrase "illegal hookup," which was misinterpretated by AI as a reference to sexual misbehavior! Once I'd clarified the rather amusing mistake, I got my account back. But then came a second blocking, when Facebook accused me of "violating their courtesy laws. " In actual fact I'd done nothing of the sort. I'd been discussing a soap opera (GH) with other fans, the topic being a certain villainous character that we all loved to hate. I said nothing unkind or discourteous to any of the other users nor did I bad-mouth the actor playing this role. I merely agreed with the prevailing opinion that "Drew Cain" was a bad guy! Again I appealed to Facebook, explaining that I was talking about a make-believe character in a TV show, and I got my account reinstated. But then--you guessed it!---I was blocked a third time, with Facebook accusing me of being a bot. To vindicate myself I sent them a current photo i.d. establishing my credentials as a real, live human being, and again, Facebook reinstated me. But now for the FOURTH TIME I've been blocked, with no reason given and no way to appeal. This situation would be annoying if it weren't so downright ridiculous! I suggest that we mail our grievances to Meta, Facebook's parent company. The address is:Meta Headquarters, Corporate Office, 1 Hacker Way, Menlo Park, CA 94025. People are being blocked for no reason and are losing access to other marketplaces, notably Amazon.com which Meta also owns, and this kind of mismanagement can't be good for business."

Holly Van Wye

December 10, 2025

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"I am 41, I had my account since 2004, and suddenly I'm locked out being told I am underage and too young to be using Facebook. There is no way to appeal or submit photo ID which I would gladly do. It's absurd. I'm shocked to see so many people with similar stories to mine. Meta deserves a massive class action, and any bans done under AI should be reversed. Only human beings should be able to permanently ban accounts - let AI do suspensions, fine, but perma-bans? These are peoples' lives."

Lauren Walther

December 11, 2025

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"I am beyond disgusted about meta accusing me for breaking policy guidelines regarding something I find to be horrendous. I only reposted stories regarding saving horses and bringing the 90s back. Im not big on social media for myself but to support small business and give light to changes we need in the world for children, animals and anyone in need. Also mental health."

Kelly Gurney

December 11, 2025

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"I lost my account for posting a link to a manufacturer’s support to answer questions someone had regarding a product. The group I posted the answer to is related to the subject matter. This auto disabling of accounts without access to customer support isn’t fair, and all content I generated in the last 20 years is gone as well as my connections to family and friends"

Herbert Fung

December 11, 2025

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"No Humans to talk to about false allegations and recovery support. Outrageous and needs to change! My business and money is being affected!"

Antonio Mondragon

December 11, 2025

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"This is people's whole lives their memories they trusted with meta and you get no explanation no way to talk to anyone just wait months to be denied for no reason whatsoever all your memories messages everything gone"

Ashley Nguyen

December 11, 2025

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"Disappointing that before thanksgiving and again at Christmas time first Instagram then Facebook were suspended with no real reason given as to why. Then being asked to show your face and send the video and then to upload religious documentation and or birth certificates etc is absolutely absurd. They have no person to reach out to you. My son wanted a Meta VR for Christmas but now absolutely not. Both accounts were over 10 years old. Also I’ve seen such filth on the sites even when asking not to see F bombs in my feed. Suddenly there were triple the amount as usual. There is nothing I could have added or said that would compare in any way."

Kelly Thompson

December 11, 2025

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"I did nothing to violate anything and have been stripped of my contact with my family and friends that are scattered worldwide. I have no way now of seeing updates from my kids schools."

Amanda James

December 12, 2025

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"My account was disabled at the end of August and on September 4th they said I couldn't appeal EVEN THO THEIR AI MADE THE DECISION AND BANNED MY FACEBOOK TIRED TO THE ACCOUNT TOO"

Javon Brooks

December 12, 2025

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"Facebook has shut down two of my accounts for child sexualization! This is ridiculous and no way to fight it just lose everything. These jerk offs need to be held accountable"

Cameron Roberts

December 12, 2025

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"Incompetent AI, worse employees. They disable all of your meta accounts because you’re part of an anti scam group, and their AI labels it as a scam, then when you appeal, they ignore it and claim you never appealed. Trash people, trash company. I only wish the worst consequences imaginable for them and their employees handling this. To the volcano."

Marissa R

December 12, 2025

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"WRONGFULLY SUSPENDED SINCE JULY 12, 2025 FACEBOOK ALL GONE!!!!!"

Victoria Woodhouse

December 12, 2025

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